Aguasal – by José Andrés Group

  4.1 – 51 reviews   • Restaurant

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✔️Breakfast ✔️Dinner ✔️Dine in Aguasal - by José Andrés Group 33140

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Reservations: resy.com

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Reviews

chris benesch
Started with the mussels which were amazing. For the mains we had the cobia and bream with a side of mashed potatoes. Finished up with the saffron arroz con leche. Had a couple of cocktails and wine. Everything was amazing, server was very knowledgeable and the atmosphere perfect. Highly recommend.
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Sharon
We found this restaurant while searching for top-rated places on Google and decided to give it a try. Since it was our anniversary, we thought it would be a nice place for a small celebration as well. Unfortunately, it didn’t live up to the hype.

There was no special acknowledgment of our anniversary—no greeting, no congratulations, no gesture at all. We were treated like any other regular customer, which was disappointing considering it was a special occasion we had mentioned in our reservation.

Service was very slow. It took over an hour just to receive our salad, which really affected the overall experience. We sat outside, and while the ambiance and the setup of the chairs and tables were nice, it didn’t make up for the wait time.

As for the food, I did enjoy the date and spinach salad—it was my first time trying that combination and it was a pleasant surprise. The rest of the food was okay, but honestly nothing extraordinary. The dishes were average at best and didn’t match the restaurant’s high rating in my opinion.

If you’re looking for a place to celebrate a special occasion, I would recommend thinking twice. It might be better to visit casually if you’re just looking for a basic meal. This is not the kind of place that stands out for food, service, or hospitality—just an average restaurant, despite the buzz.
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Brandon Cardin
Celebrated my wife’s birthday this past weekend at Aguasal. We are big fans of José Andrés. This restaurant has easily become our favorite of his. When you enter it is beautiful and welcoming. We did a coursed menu which was the perfect way to experience the menu fully. The attention to detail of not only the presentation but the taste is perfection. It needs to be said that the Zucchini soup is the I think the best soup I have ever had. But just as good as the food is the service, We had Nicholas and he made my wife’s birthday unforgettable and made us feel so welcome and taken care of. Genuinely nice and happy. This is easily one of the best dining experiences you can have in Miami if you enjoy José Andrés, Mediterranean food, good service, or all of the above!
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Ben Park
Everyone working here was friendly. Though, some of them weren’t attentive and we seldom had to wait to request something.

The breakfast is of high quality, but it gets repetitive after a few days. It would be nice if they added more variations on top of their American style breakfast.
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Cynthia McEachern
I continue to give this place the rating it deserves. I am constantly in search of good food good atmosphere good vibes where I can walk to and from my home on the beach. This place checks off all the boxes. At this time, there is a really nice Miami spice menu happening and even a secondary version of the menu with different price.
points.
I ended up ordering from the $45 menu as I was just by myself sitting at the bar outside. Full portions came in nothing held back. It was very good. Excellent service by Roger at the bar never disappointed.!
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Maggie Worku
Extremely disappointed to say the least.
We’re guests at the Andaz, and after a long day at Art Basel and needing to get to an event, we figured dining on-site would be quick and easy. I had eaten at the pool restaurant earlier and enjoyed it, so I assumed this would be the same. A hotel staff member even highly recommended it and said he’d let them know we were in a rush. That alone made us feel confident choosing it.

I’m writing this in the car on the way to our event because that’s how upset I still am.

Our server, Nisa, introduced herself and everything seemed normal at first. My fiancé ordered quickly—salmon, vodka tonic, and calamari. I asked a couple of questions, then ordered their signature gin cocktail (“Melissa”) and the smash burger since I was starving and figured it’d be fast.

The drinks came, and mine was honestly disappointing. Half a glass, way too lemony, tasted nothing like a gin drink. I told Nisa when she asked, and she offered to swap it, but I said it was fine.

Calamari was just okay. Then we waited. And waited. And she completely disappeared. No update, no check-in, nothing. We finally had to ask another employee to find her. He came back saying she “wasn’t available,” even though we literally saw her standing nearby. Once he checked on our food, it suddenly came right out. My fiancé asked for the check immediately because now time was tight.

His salmon was fine. Nothing special.
My burger was flat-out awful. So greasy, flavorless, and just… bad. I couldn’t even eat it. At this point I was still hungry and already annoyed by the slow service.

But what really set everything off was the attitude. When Nisa dropped off the check, she gave me a strange look and didn’t say a word. My fiancé joked, “She definitely doesn’t like you,” and honestly I brushed it off—until she came back around, glanced at me, ignored me, and then asked only him how his meal was. Purposely avoiding me. At a so-called 5-star hotel restaurant. It was blatant, disrespectful and unnecessary.

That’s when I asked for a manager.

We explained the whole situation. He removed my drink and burger from the bill, which was fair, but that doesn’t fix the fact that the entire experience was a waste of time, money, and energy. We could have gone literally anywhere in Miami, but chose to stay on property because we trusted the recommendation. And after all that, i left still hungry and annoyed.

Between the terrible food, the long wait, and a server who went out of her way to be rude, this was honestly one of the worst dining experiences I’ve had—especially at a hotel of this level.

I do not recommend this restaurant to anyone.
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Olesia Astapova
Loved our dinner at Aguasal! The food was great and the vibe was perfect. Big thanks to Annily for the amazing service , she was super friendly and made us feel right at home. We’ll definitely be back!
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senay tarhan
We had dinner here on Christmas Eve and the service itself was genuinely excellent, attentive, warm, and professional.

Unfortunately, within an hour of leaving the restaurant, I developed a severe headache followed by repeated vomiting throughout the night. It was an extremely difficult experience, especially given the timing of the holiday.

The following day, once I had recovered, I returned to the restaurant to let them know, not to complain, but out of concern that something might be wrong and to prevent this from happening to anyone else. While the staff member was polite and apologetic, the matter did not seem to be escalated, and there was no follow-up or acknowledgment beyond a brief apology.

I understand that restaurants cannot always determine the cause of post-meal illness, but at this price point and level of hospitality, I expected more care, curiosity, or accountability when a guest reports such a serious experience.

I’m sharing this to encourage better handling of situations like this in the future. The service was excellent, but the way this concern was addressed left me disappointed.
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Edward Bernstein
From the moment we arrived at Aguasal, our hostess Angela made us feel welcome on a busy Saturday night . The restaurant itself was a visual marvel. Having just opened a few weeks ago, everything was sparkling new, both inside as well as outside under a covered airy patio. Once seated, our waitress Kris greeted us and explained the concept of the restaurant as well as the menu to us. She didn’t just read from the menu. She went over in perfect detail the food we were about to order. Not many establishments have team members that can describe the menu in such a way that the words are more descriptive than pictures . Very impressive . We chose 2 fish dishes. The Coboa and Dorada. Each was prepared with extreme precision and care ensuring the freshness of the entrees shined through with just the perfect amount of savory seasonings. We finished with an adventurous arroz con leche that was also spectacular. Manager Ian also passed by to greet us and ensure that everything was up to expectations which it was. Aguasal is a superb addition to the Jose Andre’s Group. The entire staff was outstanding. Caring and professional. We look forward to returning and trying other items on the menu.
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Grace He
Ricardo’s personalized service really stood out. While the food overall was average, the highlights of the dinner were the warm shrimp, crispy dorado, and rich dark chocolate cake.
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