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Reviews
The restaurant was packed (which I love to see for a local business!), but the staff handled it so well. They were friendly, efficient, and did a great job getting us seated as quickly as they could without making us feel rushed.
Great food, great energy, and fabulous service. We had such a fun experience and are already making plans to come back with friends.
The food was really delicious! The lobster bisque was perfect. The prime rib, mashed and asparagus were also very yummy – served Fri/Sat nights. My friend had the fish tacos and loved that they were made with haddock, they weren’t fried, and the sriracha cream on them was just enough kick. We had a beer on tap which was good, though there wasn’t a huge selection and that’s ok there was just enough variety for everyone. They had a couple cocktail specials posted and full bar too.
The sign warned outside for staffing shortage and to be patient which is to be expected now a days. However, our server/bartender was fabulous and the food came out hot and fresh.
Prices were very reasonable and the vibe was lively but also comfy. I’ll definitely be back.
Oh and they are closed Tuesdays. If you really love tacos, get them elsewhere on Tuesday and double down that week because they have $2 tacos on Wednesday instead!
I recently dined at Ackerly’s Grill & Galley Restaurant, a place I’ve been eager to try for its reputed seafood offerings and living right down the road. With entrées averaging around $20, I anticipated a delightful culinary experience.
**Ambiance and First Impressions**
Upon entering, we chose to sit in the quieter dining area to the left, seeking a more secluded atmosphere away from the bustling bar and main dining space. The area was peaceful but could benefit from brighter lighting, as the dim, yellowish hue didn’t quite complement the setting. However, the restaurant’s cleanliness was impressive. The high ceilings and hanging lights were spotless, free from any dust or cobwebs—a detail that didn’t go unnoticed and is often overlooked in similar establishments.
**Menu Limitations and Appetizer**
Our dining experience hit a snag early on when our server informed us that several key menu items were unavailable: haddock, pork, short ribs, meatballs, and lobster. This was disappointing, especially since I was craving haddock—the primary reason for choosing a seafood restaurant. Undeterred, we decided to start with the fried pickles appetizer while re-evaluating our entrée choices.
The fried pickles arrived after about 30 minutes. While the wait was longer than expected, the generous portion size compensated for it. The pickles were perfectly breaded and came with a dipping sauce that I absolutely loved, though my companion didn’t share the same enthusiasm, leaving more for me to enjoy.
**Entrées and Service Observations**
For the main course, I opted for the steak and cheese sandwich, requesting extra veggies. My companion chose a basic cheeseburger, specifying medium-rare doneness and no onions or tomatoes.
Unfortunately, our experience with the service was less than ideal. Despite being seated within view, our server seemed preoccupied, frequently tending to other tables that arrived and ordered after us. It was disheartening to see those parties receive their meals before us. At times, our server appeared frazzled, possibly overworked, often pacing around the front area or conversing with other staff members instead of checking on us. This made it challenging to request drink refills or updates on our meals.
When our entrées finally arrived, there were several issues. The cheeseburger was cooked medium to medium-well instead of the requested medium-rare and still included the onions and tomatoes we had asked to be omitted. My steak and cheese sandwich looked underwhelming at first glance. It lacked the extra veggies I’d requested, suggesting that our customizations were overlooked. Additionally, I was expecting shaved steak but received a different preparation, which might have been my oversight in not reading the menu thoroughly.
While the steak and cheese sandwich wasn’t bad, it didn’t fully satisfy my craving. It left me wishing for better attention to detail, both in the kitchen’s execution and in the service provided.
**Final Thoughts**
Overall, my first visit to Ackerly’s Grill & Galley Restaurant was a mix of highs and lows. The cleanliness of the establishment and the generous appetizer portions show promise. However, the unavailability of key menu items, the service hiccups, and the meal inconsistencies were disappointing.
I believe in giving places a second chance, especially when potential is evident. I’ll be returning soon, hopeful that this experience was an exception and that the next visit will align more closely with the restaurant’s reputation. Everyone can have an off day, and I’m optimistic that Ackerly’s will deliver a more enjoyable dining experience next time.