BOSS is a locally owned and operated restaurant established in 2017. The idea was to create a fast-casual restaurant devoted to making high quality chicken tenders, all-beef grilled hot dogs and delicious frozen custard from scratch. Now with 11 locations made in El Paso, Texas, the BOSS promise is to deliver delectable food, great value and supreme service.
Bea-trice House
I visited this restaurant recently and unfortunately had a disappointing experience with both the service and how an issue was handled.
When our food was delivered to the table, one of the items we ordered—an order of chicken—was missing. When we politely asked the staff member about the missing item, instead of checking the order or offering to resolve the issue, we were told that the item had already been delivered and were essentially accused of being dishonest.
Mistakes can happen in any restaurant, and we would have completely understood if the order had simply been overlooked. However, being called a liar when calmly asking about a missing item was both surprising and unprofessional.
I hope management takes this feedback seriously and encourages staff to handle customer concerns with more professionalism and respect in the future.
… moreChili Scott
1st time here, Customer for life, if I could live here I would ITS THAT GOOD!!!
… moreTori
Pretty good! The chicken is really good, especially the lemon pepper. Buttery, salty, tender. The service is also solid. My only issues are that they don’t have any sides besides fries, and I wish they had meal options that included more tenders. The largest meal only has 4. Didn’t try any of the desserts, but they have a big menu and they look quite good. That said, the chicken is quite good—it’s worth a shot!
… moreDavid Bailey
I’ve had exceptional service and quality at other locations. This location had all dirty tables and seating, both food and grease, and it was not busy. Employees should have had plenty of time to keep it clean. The quality of food was as expected, but the size of the tenders were literally half of what is served at all other locations I’ve visited. My wife’s grilled tenders were good and of normal size. Very disappointed in this location. Recommend other locations until they get their cleanliness and portion servings consistent.
Ownership needs to address this West side location or it won’t survive, especially with Cane’s so close.
… moreBill Lin
My friend ordered their signature Boss Dog and Boss fries, according to him, the dog is very tender and juicy, and totally goes with the secret sauce on top of their fries.
I ordered BBQ Honey Chicken Sandwich, the chicken is perfectly cooked, and served with soft bun and parmesan cheese, plus few slices of pickles, what a nice combination
… moreMahica
First time here, very pleasantly surprised! Chicken was great and enjoyed the hotdog very much. Very nice and courteous cashier.
… moreRobert Crenshaw
A comparatively simple menu has some excellent flavors. The boss dog was quite good. Great value 10 $ got me a complete meal and drink.
… moreL Saucedo
I ordered the #2 chicken tender combo and #7 hot dog with limeade drinks. They both were really good. I like the buns they use for the hot dogs, top cut so the stuff doesn’t fall out. The place is really small luckily it wasn’t full when we went.
… moreR Canatella
We tried this place while in town for lunch. The chicken is cooked fresh to order and you can get mild, spicy and grilled. I ordered the spicy and my partner ordered the grilled. Both hot and juicy and very delicious. You can get several types of dipping sauces. I enjoyed the Mango Habanero and my partner liked the Boss sauce. The restaurant was clean as were the restrooms. The coconut tea is fantastic as is the mango tea. They have a small dining area for eating as well as outdoor dining tables. We enjoyed the service and food very much and cannot wait until we are back in the area to eat there again.
… moreMark (Diego)
I tried BOSS Tenders, Dogs & Custard today for the first time, and it was awesome! They offer lots of options, and I ordered The BOSS. Everything about the meal was great.
The spicy tenders were delicious, especially with the spicy and ranch sauces. The Texas Toast was good. The BOSS fries were excellent, and the Strawberry Fanta paired perfectly with the meal.
I usually stick to just three restaurants when I’m in El Paso, but I’ll definitely be adding BOSS Tenders, Dogs & Custard to my list. The food was tasty and well worth the price.
Highly recommend!
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