Michelle McDermott
If I could do 0 stars I would. I work in food service but this place was disgusting. Alondra was rude from the get go and didn’t even do the code from the app at first. When my sister politely said it was supposed to be free she had an attitude and started saying if it looks correct now then pull forward and when I said there was more she said extremely rude that that’s why she asked if there was more. We didn’t even say we were done. So disappointing. Did not even get the food.
… moreBarbara Willis
It was terrible, the employees were bothered when I had to ask them to take my order instead of my using kiosk , then bothered when we asked for ketchup. They have play area but close at peak times to clean it.
Clean at night . Never going back
… moreMorgan M
We ordered a ton of food but only got 25% of what we ordered. Recommended to avoid this place.
… moreOrchestrated it
I made an online order with 4 ketchups and the idiots put over 20 packets of ketchup. They pour cherry coke instead of coke I don’t appreciate it. I’ll be there today
… moreWalter Shwe
Average small McDonald’s. Short walking distance from Brenden Theater Multiplex in Vacaville. Fries were warm which is fine for me.
… moreDr. Charles Ramskov
Great little store and McDonald’s. The combination was nice and easy access. Restrooms were clean. Food was good.
… morebRaNdI R
Sick in bed but ordered $50 worth of food to feed my family for the night and they delivered 2 happy meals called the only number they gave me and the lady said oh sorry we can give refund which takes 7-10 business days and I’m left with no food. Unwilling to fix it or anything $50 doesn’t come easy and to have this happen and no options to make it right just say oops sorry wait for your refund is DISGRACEFUL I’ll never order again! No customer service satisfaction when the screwed up the whole evening and I don’t have the money to order something else THANKS!
… moreEric Eddinger (Lieutenant)
My recent visit to McDonald’s was disappointing. The food quality was far below expectations and certainly not worth the price. On top of that, the service was even worse.
McDonald’s used to be a reliable option for an affordable and quick meal for families, but that no longer seems to be the case. Prices have increased, yet both the food and service have declined significantly. It’s unfortunate to see such a decline in a once-dependable fast-food chain.
… moreCND M.
I bought 1 medium french fries and 1 large sweet tea through the McDonald’s App and used the Free Medium Fries with $1 purchase. I went to drive thru and gave my code. Then saw on the big screen my order and how much my charge is, it’s $1.08. But when I got my receipt, it showed $4.72 charge, not $1.08. I told the guy crew about it and showed him my order details on my phone in the McDonald’s App. He called his manager and the lady manager went into the window. I explained to her but all she told me is she can’t do anything about it. I showed her my order details and asked her to cancel that transaction. She told me to cancel it on the App which I don’t have any option to cancel it. I told her that it seems that you double charged me, I was billed $1.08 in the App and you charged me $4.72 on the receipt. She said I need to call the App Customer Service. She is not helpful at all. I went to the pick up window, then the lady crew didn’t know my order and I overheard her saying “I didn’t have a mobile order here” I told her, see there is something wrong with your system now. Then Christina (claims as Asst. Manager) went to the window. I showed her my order details in the App again. But she is not helpful too and kept on saying we can’t do anything about it. The $1.08 and the $4.72 charges are now pending on my credit card. I will dispute the $4.72 charge once it went through. I also called the Mc Donalds customer service yesterday, she got all the info but she cannot give me any timeframe when I can get a callback. I posted this experience for others to be aware of this branch double charging and over charging customers, especially those who are making mobile order. Ask for receipts and check your receipts ALL THE TIME! If you experienced the same thing, please let me know so we can address this issue to their Corporate office. I also checked my App now under my order history. The food ordered is there but the amount is no longer showing. Which is also fishy. Something is really not right.
… moreBrian Geschwender
Absolute worst McDonald’s with nothing but teenage kids who couldn’t care less about customer service
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