Derrick Holley Holley
What’s recommended by a friend only my second time going to this location the first time ordered online I got there within the time frame and the fries were cold. this time I walked in ordered 15 wings seven lemon Peppers and another favor, only got five lemon peppers, and eighth of the other. it’s only two wings but it’s seems to be always something with this place of service. So I think I’m just going to go to another location from here on out. at least the young lady at the counter was very nice.
… moreAlbert Hurt
Had a great experience. The food was served hot and fresh and Jorge at the front counter was very helpful and made sure we had everything we needed. Clean bathrooms and dinning area and manager even came out and spoke with us and made our visit very enjoyable. The cheese dip with fries is amazing and the garlic Parmesan wings were Devine . Will be back 11/10
… moreMichael Bacon
Nice and clean. Friendly staff. Fresh food. Get the Cajun chicken sandwich and seasoned fries! With regular soft drink, price is around $9. A better bargain than Chick Fil A or Bojangles (both also good). Trust me!
… moreKatie Harding
It was penny day with T-Mobile and I do not think this store expected it. We waited almost an hour for our wings but every team member was kind, polite and attentive. They did a great job and there was 20+ people staring at them to hurry. I was impressed with the customer service even if it took far too long for our wings. Customer service goes a long way! Our wings were delicious!
… moreMarrugo Digital Services
Good atmosphere. Clean. Organized. All staff calm and courteous. 5 stars
… moreCecilia Khan
On Friday, 4/11 at 7:30pm. I ordered a 50 pc wings combo under Alana R. . I tried to pay over the phone; they explained that I needed to come in 15 minutes before the order was ready to pay; and that the sauce won’t be applied to the wings until we came in and paid for the order. I sent my cousins to get food they said the food was still being prepared; they never mentioned anything about the payment that was brought up over the phone. Several customers went in front of them. They then asked about the remaining preparation time. The lady with highlighted green hair, then approached them with frustration asking them to pay for the order. After receiving payment she’d proceeded to go in the back with coworkers and they were having conversations loud enough for customers on how she would drag my younger cousin off of the bench. when my cousins came home explaining how they were treated. I gave wingstop a call, I asked for the manager to address the situation; the lady who answered said she was the manager, I explained what happened, and she hung the line up. This is a very unprofessional and unsafe environment for customers to dine in. What kind of establishment allows their employees to threaten and verbally abuse customers? I would like a call from management in the next 48 hours or will escalate my issue to the next level up.
… moreJoseph Knapp
I’ve been to this location several times and the only thing that they consistently do is mess my order up. Save yourself some time and go to the location in euless.
… moreMartha Gullett
They December 31, 2024
Greatest customer service I have ever seen at a Wingstop. I live in Grand Prairie and This Wingstop in Bedford is awesome. I called in to see what to do to get 100 pieces of wings and spoke to LP. she was awesome so nice and so organized but most of all that she actually cared about my order that I needed tonight. I told her I’m not used to this type of customer service in GP. You could actually hear her smiling when she answered the phone, A big kudos to her for being so kind, and felt like she cared
We went to pick up our wings around 6 PM and the manager Luis greeted us and I told him we were early no rush and he was Great big smile and truly seem to
Care. I told him I want to talk to your region manager because you all need to be aware that it’s hard to find good help And y’all are awesome
It happened to be that his manager Trent was over in the lobby and so I walked over there and told him how awesome this place was and the people that are working there just seem to be So nice and I was I was standing there waiting on my order. You could tell that the people that were cooking in the back were on
Top of everything they were just a hustling. So hopefully Trent, you will give these Guys And girls, some type of a small token of appreciation Because it’s very hard to find good help like this it truly is
So I went to my get together and I told everyone there that hey if you all need assistance Contact Luis , LP or Trent. However, that I think anyone in that facility would be more than happy to help
Happy new year 2025 keep up the good work and kudos to everyone
Trent give these people a raise they deserve it!!!
… moreSagar Paudel
Slow service,
Assistance here just talk themselves within a team member and doesn’t respond to your query and takes too long time to prepare your order.
… moreTatum Pathoummachith
i ordered a 5 piece corn online to-go, said it’d be done till like 8:00 to 8:05, Didn’t start frying the corn till like 8:10 and got it like at 8:20. just trying to say my order was small and should’ve gotten it over with than the bigger orders
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