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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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DQ Food and Treat in Casper, WY, 3845 E 2nd St | DairyQueen.com
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Reviews
ayana smith
The workers were nice so it’s not necessarily anything with them. It’s just frustrating that it’s $30+ for 2 chicken strip meals and they don’t come correctly. We asked for the sauced and tossed ones, and when we opened them up they were damn near dry. I tried to call about seeing about getting put down for replacement or something, but the best they could do was send some coupons in the mail because “we had already started consumption.” Well yes, I just got done running errands and have already made it all the way across town. Why would I waste gas to drive all the way back over there- especially when we’re obviously hungry lol. The GM was nice about it, I just think they need to come up with a better system for items that are messed up.
… moreChummy Villamaria
This dairy queen where ever location their employees are just so rude! I don’t know if it is the people or their poor management training. The drive thru Is rude and uneducated. But this one in Casper She should not belong to the customer service. I ordered today in the drive tru and her name is KRISTINA. My husband was in a hurry and I am not ready for my order and instead I just ordered an ice cream and I go like I just want a chocolate ice cream with nuts and this RUDE drive thru named KRISTINA had said I DONT HAVE ANY IDEA WHAT YOU JUST ORDERED!!!! My goodness RUDE KRISTINA you are in the customer service you need some patience to have offered what you have or at least ask politely. You do not belong to the customer service you are so RUDE!!!! You lose my appetite so I threw away the ice cream that I ordered from you. I am not done yet I will call the main office for my formal complaint tomorrow. You need to be retrained! You don’t need to be in the customer service!!!!!
… moreRand Price
My lady and I both had the $7 meal deal with the 3 chicken strips with fries, drink, strawberry sundae and gravey. Quick service, great food.
… moreSally Marriner
Have atmosphere a 5 because the staff is VERY friendly and polite. They do not stand around and ignore you or act like its a chore to take your order, like Buffalo Wild Wings. Food is ready on time for pick up.
… moreDiego Nicholas
It was good but there was not a huge selection and the worker did not know the menu at all. Plus they didn’t turn it upside down! I didn’t care but my brother was upset about it.
… moreJeremiah Feicht
We had an incredible experience with these guys. My wife ordered a cake from them and asked that they make it Encanto colors. They went above and beyond hand decorating the cake. I would highly recommend them. The food is good and the service is even better!
… morejon stuckey (Delishop)
The told me to pull forward so they can have good drive times and handed my food to the wrong person while yelling at me to wait my turn and when I went inside to get my food I was handed wrong orders repeatedly to try and get me out of the store the only person the felt bad was the big guy who was trying to hurry everyone else love the food not the workers besides the one guy.
… moreLyndon Gotelaere
Really good food (and Blizzard). It took a long time to order and for the food to arrive, but they were having a training day, so that somewhat justifies the wait.
… morekari miller
Food is really good, although service and the restaurant itself is not the best
… moreCarri F
I’m not sure when Dairy Queen lowered their standards but this location is at the bottom of the stores I’ve been to. There was no greeting and no update the employee didn’t seem too friendly. Then the food was a let down with a dry small chicken strip basket they had very little meat and was mostly breading so soft tender or juicy was out of the question. Fries taste like they need to change the oil. What happened to the Texas toast big piece of bread cause we didn’t get any and that is why I ordered that meal. It was just not a place that was comfortable.
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