Trevor Heywood
arguably the worst fast food experience of my life. ordered one roast beef sandwich, nothing else. took 35 minutes to get my food and i had to go in after waiting in the drive thru pull-up spot. they forgot the sauce as well. never will return, don’t waste your time. severely under staffed.
… moreSteve Zaccardi
Still not sure why Chickfl, In and Out, Jersey Mikes can hire good employees, but Arby’s, KFC, Popeyes can’t figure it out. I love Arby’s food but the customer service is the worst. Got a beef and cheddar and they gave me a sandwich with no cheddar. I am dumb enough and keep going back, not anymore.
… moreSarah Smith
horrible experience everytime I try to order a chicken bacon Swiss with no sauce or vegetables… they get it wrong and when ask to remake it the line cook yells at me for customizing the order and gets made he has to remake it, it’s your job to get it right the first time not yell at the customer. I’ve been a line cook before and saying it’s my fault you can’t read is ridiculous, lost my business. get a better cook with a better attitude
… moreAaron Fyffe
Despite this location being at one of the busy I-15 exits, it has consistently been some of the slowest service times I have ever had at Arbys.
… moreJessica “Wilder Rose” Guzman
Friendly customers service for being fast food. This location’s employees provide great customer service. Drive-Through gave us time to look at the menu and the order was not like other places trying to rush you or be rude. Food was made correct and was delicious we ordered 2 beef and cheddar classic, and one double, curly fries and jalapeño bites with bronco sauce. Thank you for the great drive-through experience. Views are nice here.
… moreRon John
I drive past other Arby’s to get to this one. Always super nice here, employees (Hayden was super nice at the register) and atmosphere. Plus super clean.
If you are charging your Tesla walk a few feet over to Arby’s and get a sandwich
… moreJohn Macedone
Sabrina the general manager at this Arby’s is a horrible horrible person I called to let them know that we waited in the drive-through for 30 minutes before we got our food and they forgot some of the food so I called in and let them know that they could do better. I didn’t ask for anything free or anything else all I said was they could do better and she told me That I was a horrible person and then I attacked her over the phone by saying that and that it was degrading, then I went in after she hang up on me and she told me that she was gonna call the cops because at the time I didn’t know she was the general manager of this particular Arby’s and so I asked for the store manager‘s name or the district manager‘s name And she refused and told me that she was just gonna call the cops and that she wouldn’t help me, although she had no idea who I was, and that she felt unsafe of course the entire time she hit in the back of the store and there was nobody basically in the store when I went in The entire time, she never even asked what the problem was when all she really had to say all I was really looking for was for her to say I’m sorry we could do better next time. I didn’t tell her that our food was cold after 30 minutes. I didn’t even tell her that you didn’t give me the ranch Like you promised horrible person.
… moreMelissa Knight
So I have been craving a French dip sandwich for a few weeks now and tried to get one 2 weeks ago at the north ogden location, and apparently they were out of beef? ♀️ they also didn’t give us 4 out of the 5 orders of fries we were supposed to get. So I try again tonight at this location and I ordered food for my whole family and took it home to eat with them. Taking the sandwiches out of the bags was kinda messy because for some reason there was grease over the wrapping on all of them. Then I open my box expecting to find my French dip I have wanted and find a few pieces of parchment paper packed with around 30-40 pieces of bacon. No bread. No cheese. Just bacon. Does the attached picture look like a French dip to you? I understand that mistakes can be made with orders such as sizes of drinks and fries or even curly fries with homestyle fries. But how do you confuse a French dip sandwich with a big, greasy pile of bacon? That’s strike 2 for Arby’s with me. One more chance and if they blow it again I’m done with them.
… moreR B
So frustrating when you order a French dip sandwich and there is no French dip:-( people say “why don’t you check your order?” I shouldn’t have to!! Especially at the drive up, there are others waiting!! Very frustrating!! They had time to feed the dog ahead of us but no French dip sauce:-( We pulled forward to wait for our food and the gentleman who brought it out was very kind:-)
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