Brittney B
When ordering, we had to keep ordering because the woman wasn’t listening fully. We made a comment that it sounded like she even caring to make sure things were right. But she repeated everything back to us correctly, so we assumed it would be right. The receipt was right and the bag was full. Just left here about 15mins ago. Got home to eat and we find that we don’t have the chips and cheese and cinnamon twist we ordered and paid for. The Doritos loco taco came soggy and stale, we asked for two steak street chalupas with no onions. Lots of onions were on it. We asked for one beefy 5 layer with no beans and one with beans. Both came without beans. This was our second time in 2 weeks giving this location a try and will not be coming back. Absolutely terrible experience for our family. And an absolute waste of money. You can’t even get what you paid you for.
… moreVince Spinali
The last few times ive gone through this locations drive-through i have had great experiences. Tonight was even more noteable as the young man working the drive-through was genuinely kind and very respectful. My food was well prepared and everything I ordered exceeded my expectations. I called down to the store after I ate and im sure when I asked for the manager they were waiting for a complaint but she answered the phone confidently and respectfully. I looked everywhere on my receipt for a survey and couldn’t find one so I figured leaving this review was the next best thing.
… moreRobin Pritchett
My daughter and I stopped here around 3:30 on Saturday. We both ordered separately at the kiosk. I paid with a debt card but she was paying cash so after placing her order she was to pay at the counter. I received my order and she waited at least 10 minutes until finally a worker came to the counter to help her. There was only 1 other customer in The dining area and none of the tables had been wiped down. After she finally got her order a lady came in who had just gone thru the drive-thru and said they didn’t get the sour cream they ordered or even napkins. The worker behind the counter ask her then what were the containers she put in her bag? I’ve never heard a worker try to insinuate the customer was lying. The lady told her the only thing in the bag was the food. No containers or even napkins. I definitely won’t eat there again. I questioned the cleanliness of the place.
… moreSierra May
We ended up coming in for a late night taco bell run. Was not greeted at the drive through. The person i’m with tryed to ask what was on one of the items and was just ignored told the total and told to pull around. Unable to ask for sauces or even a drink.
… moreCarter Heywood
place is a joke sat and waited for 20 minutes bc they didn’t give me a bag of chips that i paid for walked in got someone’s attention took my receipt and never handed me the bag that was right next to him had to wait for another worker to come buy and grab her attention then she told him to get the bag of chips which he proceeded to crush them in his hand and stuff them in a bag. horrible customer service what an absolute joke.
… moreSheri Godat
We had a person with us that was allergic to dairy and ordered everything without, the food came out with cheese on it that they claimed was mixed in with the lettuce, and we asked them to remake it, and they got an attitude and demanded us a refund and then when we open the second item That allergy person had ordered it also had cheese on it as well, everyone makes mistakes but you have to own the mistake and make it right! Beware if you have any sort of allergies.
… moreStacey Kasparek
Burrito was basically empty. What beans were there were so dry they looked like ground beef. Cantina taco was supposed to be crispy but it was soggy and greasy and only 1/4 full. Tortillas were dry and hard. Horrible presentation and a total rip off.
… moreMissy
I ordered the mini taco salad, and a gordita crunch. Both were very good, they need to bring back the bigger taco salad though. The mini is a teaser!! It’s only about 3 bites.
… moreTiffany Ferguson
Do not try to cash in a e-gift card. Staff said they can not take them!! In addition to not being able to use the gift card I planned to use several things happened to make my experience horrible!
One of the Kiosk was not working which only left one place to order. Customers stood at registers to order but it took staff a very long time to even acknowledge them.
The staff was rude.
My granddaughter tried to get service asking about the plain cinnamon twist. When a member of staff finally approached her they stated that there is nothing they can do about them since they were prepared in the morning.
… moreLadyP Clark
The food service workers were not friendly and seemed bothered when I asked for a modification to my order as well as some fresh hot fries. The food in itself (the 5 layer burrito specifically,) were barely at room temperature. I ordered three of them. I visited this place on 6/22/2025 @ 5:15 pm . I am NOT a happy customer today! ☹️
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