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Find your nearby Taco Bell at 7210 W. Broad St. in Richmond. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Hours
| Monday | 9 AM–3 AM |
| Tuesday | 9 AM–3 AM |
| Wednesday | 9 AM–3 AM |
| Thursday | 9 AM–3 AM |
| Friday | 9 AM–3 AM |
| Saturday | 9 AM–3 AM |
| Sunday | 9 AM–3 AM |
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Reviews
Shannon Burnett
I thought I would give this specific taco bell a second chance after finding hair rolled in my burrito a year ago. But tonight my nachos had hair in the nacho cheese. Definitely not trying this place again. ☠️
… moreDerek Tatum
I usually go to this Taco Bell, and have not had many issues. However, I tried the online app to make my order faster. I’ve never used this app in the past. I went up to the drive-through, and it said on the app that my order was ready. When I went up to the actual window the girl working there told me that it was not ready yet and to “wait “and they would prepare my food. I parked in the parking lot thinking that someone will be bringing my food. I waited a good ten minutes and no one was coming so I knocked on the door to ask them and she rudely gestured to go around to the drive-through. I didn’t understand that I was supposed to go through the drive-through again and didn’t understand why I was going through the drive-through twice when I used the app to speed this process up. Had I known that it was taking this long I would’ve just gone to the drive-through in the first place. Why would I have to go to the drive-through and wait for my food to be ready when they could’ve easily run it out to me since it was not ready? The first time I went to the drive-through she should’ve clearly explained that the order was not ready and that I needed to go through the drive-through again. When I got to the drive-through, the second time, she explained what she meant, but admitted that she should’ve been more clearing her directions. Despite her admitting this , she did not offer any apology or kind act of costumer service such as a discount or free item. I asked if I could be compensated for my time and inconvenience and she said, since my order was online, they cannot do any type of refund. No apology either. I then asked, can I at least have a free taco or some other type of item for my inconvenience. The woman argued that they will not give me a free taco and then another guy who claims he was the manager told me that he would not be giving me a taco and to go on my way. Finally, a nice woman who appeared to be another manager came up and listened to my complaint and understood the inconvenience and was able to give me a free item. While I was waiting for the nice manager to get my free food the other mail “Manager “was staring at me through the window and when I looked back at him he opened the window stating “don’t start with me you’re getting a free taco”. This was the same guy who quickly dismissed my request earlier stating “you’re not getting your free taco so drive along “This guy is a reason that the situation was escalated. I would not make a big deal at about this however, it was poor the way they gave instructions and I felt they were not giving good customer service when they couldn’t even give me one taco, which clearly does not cost much to produce. Finally, the manager who I talked with made it right, however, the other employees that I dealt with were very rude, unprofessional, and had a big attitude. From the reviews, I see that there have been other similar complaints to drive through pick up issues and they need to get a better system or give better directions. Aside from the one Nice manager, the rest of the employees need to learn how to take responsibility for poor directions that they give an understand how to amend those using good customer service.
… moreKara Edwards
This is literally the best taco bell I’ve ever had. Ordered around 7:30pm on 12/2. Everything is hot, no soggyness, great ingredients, truly spectacular. Bless you
… moreRalphfield Sinkler
They were too lazy to come to the register and talk with a customer. They preferred for me to use the kiosk. And if I did not want to use the kiosk they asked me to come through drive-thru but my vehicle was too big. Then he said they have no one to run the cashier. This is very pitiful a sad poor excuse to be lazy. And does not look well for the Taco Bell establishment.
… moreAaron
Took 22 minutes to get a burrito, a taco and a chalupas. When I did finally get it, the burrito was barely holdable and falling apart at the end and the chalupa was in the box upside down, yes, completely inverted like Maverick over the MiG. Terrible by every count. The cashier wanted to tell me about her workers comp injury after acknowledging that I was on the phone. Like… seriously?
… moreKelsey Rose
This Taco Bell consistently takes over 20 minutes when going through the drive through. Then the food isn’t even hot when you get it. The staff is not overly friendly either. You would be better off driving a bit further out — it would end up taking less time and the food would be fresher.
… moreAE Case
Screwed up my order. And the item that got wrong, they gave me a hrad taco instead of a gordita crunch, and the hard taco was all broken and messed up. AND it was cold. Horrible experience. Give me a refund.
… moreMatthew Bowles
I just ate here with my fiancée, and the service was outstanding! This was the best experience I’ve ever had at a Taco Bell! The food was delicious, and the cashier was extremely friendly! After ordering our meal, our food was ready 10 seconds after we ordered. I was extremely impressed with how fast our order took!
… moreMadison Steele
If I could give this place a 0 star I would. I arrived at this location around 2-2:10am despite them closing at 3:00a, the gentleman on the intercom was extremely rude and unprofessional not only did he use profanity he also refused to take my order and insisted I “go home” . If the store closes at 2am why project the hours as 3am? When I asked the gentleman his name he proceeded to say his name was “John” and that he was the currently store manager. I am very disappointed in this taco bell location because of their choice of leadership as they lack professionalism and integrity.
… moreMatt Blancett
I usually like to go to this store because they’re fairly quick and close by to my job, but today when I went through the drive through before work to grab a quick bite, the line took eight minutes to move forward enough for me to take my order. Afterwards, at the window, I waited for my order for ten minutes before the person at the window asked what my order was, and then proceeded to wait another five minutes only to get the wrong order. Normally I wouldn’t mind, but I didn’t have time to check my order because I was already running late, and ended up having to leave my food in the car to not miss my shift.
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