Zuma Boston

  4.3 – 771 reviews   • Japanese restaurant

Social Profile:

Zuma, located at Four Seasons Hotel One Dalton Street, Boston is the 12th and the latest addition to the international collection. Nestled in the heart of Boston, in the Back Bay neighborhood, it inspires informal dining with Japanese izakaya concept.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Zuma Boston 02115

Hours

Friday12–3 PM, 5–11:15 PM
Saturday11:30 AM–3 PM, 5–11:15 PM
Sunday11:30 AM–3 PM, 5–10 PM
Monday5–10 PM
Tuesday5–10 PM
Wednesday12–3 PM, 5–10 PM
Thursday12–3 PM, 5–10:30 PM

Address and Contact Information

Address: 2nd Floor Four Seasons Hotel, Boston, MA 02115

Phone: (857) 449-2500

Website: https://www.zumarestaurant.com/en/boston?utm_source=InfoButtonClick&utm_medium=Home&utm_campaign=GoogleBusinessProfile

Menu Photos

Order and Reservations

Reservations: tripleseat.com

zumarestaurant.com

Photo Gallery

Related Web Results

Japanese dining Boston | Zuma restaurants

Zuma brings its internationally acclaimed modern Japanese cuisine to Back Bay, Boston. dine at the robata grill and sushi counters or visit the sake bar.

Boston Japanese Restaurant | Zuma | Four Seasons One Dalton

Zuma, the internationally-acclaimed Japanese izakaya-inspired restaurant and bar, is situated on the second floor of our hotel. Boston is the 12th and …

Zuma • Boston (@zumabostonofficial) • Instagram photos and videos

contemporary japanese cuisine born in London in 2002 — now worldwide. restaurant // bar // lounge find us in the @fsbostondalton …

Last Updates

Reviews

nicole harding
10 out of 10! All hits and no misses. Our server (the best!!) Gabriel recommended “Omakase” and we took his advice. Best sushi we have ever had. The vibe was amazing. Many people came and checked in on our table. We had a late reservation and I was worried about what the service would be like…… AMAZING! If anything the energy went up the later it got. The staff were full on hustle mode! Kids were in from out of town so the Welcome to Boston in chocolate on my dessert was just the perfct touch. Speaking of dessert…….do not miss! It is pure WOW! Can’t wait to bring friends back!
… more
Stasia
I would like to share my real experience visiting this restaurant.

Yesterday was my third time at this location in this city. Unfortunately, each visit has revealed the same issue, the reception desk. Because of this, my overall rating of the restaurant was significantly lowered.

The hosts at the reception do not create a welcoming atmosphere and do not appear genuinely interested in guests. Their attitude feels more dismissive than inviting. For a restaurant of this level and reputation, this is unacceptable in my opinion.

I came alone for dinner and could clearly see many empty tables. I asked whether I could take one of them for about an hour. I received half-smiles and a firm response that no tables were available, and I was told to sit at the bar, which I did not prefer. When I asked what would happen if I found an available table myself, I was told this was impossible because everything was fully booked, although visually this did not seem accurate.

I then made an online reservation through Google. A reasonable question followed, whether I should be seated immediately or wait the 15 minutes shown in the reservation. Again, I was met with hesitation and asked to show the reservation, after which I was still told that finding a table was not possible. Only later did another hostess offer me a seat at a different bar near the open kitchen.

From the beginning, the service felt disorganized. The cocktail I ordered from the bar was never delivered, and water was brought only after I asked for it.

The waitstaff service was generally acceptable, but I clearly noticed a difference in how guests were treated. A man seated next to me was repeatedly asked whether he enjoyed the dishes and if there was anything else the waiter could help with. In my case, the food was simply delivered, with appetizers, salad, and main course arriving at the same time. This also happened during my previous visit.

This approach feels unprofessional. In restaurants of a similar level, for example in New York and in other countries where this restaurant operates, servers at least ask how guests would like their courses to be paced. That does not happen here. The staff clearly lacks basic service etiquette.

I would also like to comment on the food quality. I have visited this restaurant multiple times and usually order the same dishes. This time, the tofu salad was disappointing. Previously, the tofu was well fried with a crispy crust, but this time it was soft and unpleasant in texture, despite the same sauce. The meat gyoza also tasted noticeably worse than before.

Overall, the restaurant has a strong concept and a well-known name, but the service, especially at the reception, table seating, and course pacing, does not meet the standards of an international restaurant group. I would like to see more attention to guests, respect, and consistency in quality, as these are the factors that make people want to return.
… more
Laj Ramed
I recently visited Zuma Boston, and wow — the food was amazing. One of the best meals I’ve had in a long time. Every dish felt very well thought-out, with great flavors and excellent execution.

We tried the otoro tuna, which was outstanding — a must-try if you go. The service was top-tier: attentive, knowledgeable, and really made the evening feel special. Atmosphere too — elegant, vibrant, perfect for a high-end night out.

Highly recommended if you’re looking for something upscale in Boston. Zuma absolutely delivers.
… more
Kanty Meso
Absolutely phenomenal from start to finish! Every dish was beautifully presented and full of flavor; fresh, high-quality ingredients and creative combinations that really impressed. The cocktails were just as thoughtful and well-balanced. We tried a variety of dishes and loved every single one. The service was truly top-notch, attentive, kind, and professional, which made the whole experience even better. The ambiance was moody and elegant. It’s a memorable dining experience and worth every bite. Can’t wait to go back!
… more
Svetlana Daneva
My 4th time dining at this location ( been to Miami and Mykonos as well). For the first time we did the premium omakase menu and it was by far the best dining experience from all 3 locations I have visited so far. Flavors and presentation were very creative, cocktails very delicious as well.
… more
Dwarakesh Nallan
Great food and drinks, amazing service! The Omakase menu option gives you a full spread of chef’s choices – definite recommendation! The dessert that comes with this menu is worth the experience! Drinks to try: lychee martini and peach mule
… more
Akin Ulusoy
Zuma is not bad among Japanese restaurants, but it’s not top-notch. We were a bit disappointed. I think our expectations were too high. We went in expecting the food to be good and standard, nothing outrageous. What about the atmosphere? It was spot on. Thanks anyway.
… more
Carrie Sunde
Zuma Boston is truly an exceptional dining experience. From the moment you walk in, the atmosphere sets the tone—modern, vibrant, and full of energy without ever feeling overwhelming. The vibe is chic yet welcoming, making it the perfect spot for a night out with friends, a date, or even a special occasion.

The staff are incredibly professional and attentive, striking that perfect balance of being friendly while ensuring every detail is taken care of. From recommendations on the menu to perfectly timed service, you really feel taken care of from start to finish.

And the food? Absolutely outstanding. The sushi is fresh and beautifully prepared, each bite bursting with flavor. Beyond the sushi, their Japanese dishes are elevated and full of creativity—from perfectly grilled robata items to flavorful small plates, every dish feels thoughtfully crafted. Pair it all with their amazing cocktails or sake selections, and it’s an unforgettable dining experience.

Zuma Boston is more than just a restaurant—it’s a vibe, an experience, and a place you’ll want to return to again and again.
… more
Karim Chamaa
This is an upscale spot I’d been wanting to try for a while, so I was excited to finally visit tonight — but unfortunately the experience didn’t match the expectations.

The moment you sit down, they ask whether you want still or sparkling water, then bring out a $10 bottle without mentioning the price. I ordered edamame, which the menu listed as $9 for the salted version. The server offered truffle, and I agreed, not realizing it would be $18 — and it wasn’t even real truffle, just a heavy truffle-infused butter that tasted overly fatty.

The sushi pricing seemed reasonable for a high-end place, but the presentation and quality were disappointing. It wasn’t served cold, looked dry, and the shape and overall appearance felt careless. The flavor was extremely salty and not enjoyable at all.

Overall, the food experience was bad. I only enjoyed the vibe and the music, which is why I’m giving it 2 stars instead of 1.
… more
P M
Zuma in the Four seasons was perfect in every way. The food was delicious, service was top notch, and the atmosphere was perfect and a lot of fun. Mixed cocktails are some of the best in Boston especially the espresso martini. Highly recommend to stop in especially for those staying in the Four Seasons Hotel.
… more
… View more

Leave a Comment