3.3 – 77 reviews • Sandwich shop
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Your local Valencia Subway® Restaurant at 26888 The Old Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Reviews
Theresa Reaume
The employees were friendly, and competent.The store was clean. This might sound silly- but my coca-cola (from the soda ftn.) was really good; like, really well carbonated, with perfect ratio of syrup (likely cause the machine we is being properly maintained… which most places fail to do… nothing like a good coke!)… And my sub was delicious!! Excellent experience!!
… morecisco 549
After eating some of my footlong sandwich i noticed a red liquid which appeared like blood I told the worker and she called the manager who’s not at the restaurant by the way and the manager said there’s no blood in the store they refused to give me a refund even though blood seems to be on my sandwich due to eating some the sandwich even after I told her I checked my mouth and fingers which she responded by saying “maybe you should get your mouth checkout somewhere” I felt disrespected and disgusted do not eat here
… moreTayri Torres
Super clean, professional staff, kid friendly, and good sandwiches
… moreS Erhart (Xara)
Very clean and inviting. Mildred took fantastic care of us, very kindly preparing all our sandwiches with care. She was so patient with us! 5 stars.
… moreManny Ortiz
Usually dont leave reviews. This place just plain out pissed me off. Lady made my sandwich so sloppy. When adding sauce she was very inconsistent , sloppy and skimpy. Same with adding veggies it was embarrassing adding 3 pieces of tomatos to a foot long subway. Same with cucumbers. I had to repeatedly ask to add more. Lady doesnt know how to make a sandwich. Upon opening sandwhich to eat all my contents fell out lol. Its so dissatisfying to have people like this working. If i was the owner id fire her on the spot.
… moreFrancisco Arana
The food was ok compared to other restaurants. However, the lady that was getting my order was super rude. When I wanted to scan my code in order to get some points for the subway app. She moved her hands as if bothered and when I couldn’t get it right she pushed my phone to scan (without my permission) and then said “it has nothing. It has nothing. Use your card” I had told her before that it was for points. Then I put my card in the rectangle box for my transaction, and the girl didint even push the bottom for the transaction to proceed and kept waiting as if bothered by my presence and told me to push my card. Nothing appeared in the square, however after 4 times the transaction was complete. Yet, she had the worst attitude as she tossed my food in the bag like garbage and pushed it for me to carry like she was doing me a favor. What an awful person she truly deserves to be fired. From the many reviews I could see that many people are talking about the same girl I’m talking about.
Physical Descirption:
The girl had a tatto that seem brownish on one of her hands and wore a mask, she was short and her skin was brownish. She was also extremely rude and had a massive attitude. I have never felt so disrespected by a fast food worker.
My order was at 16:19:39 07/24/2023
… morepa navam
I placed an online order to be picked up by my husband. Our order was missing 2 items that I paid for. Absolutely ridiculous. The receipt is correct, but the bag is missing what we paid for. In addition, we ordered our sandwiches to be toasted and they clearly are not. Perhaps this subway location should inform customers that any order placed online will be made the way the person working at the time sees fit. You can’t even call the number to complain as the phone number goes to a voicemail box that is full and unable to take messages. This will be the LAST time I order from this store.
… moreEilene Reed
This location has absolutely nothing to accommodate a family. They have no highchairs or tables to fit more then a family of four. The girl who served us was rude and very short with her words. She almost acted like we were bothering her just by ordering food. On top of that they have no restrooms for thier customers. Their customers have to rely on other nearby restaurants for a restroom. We definitely will not come back to this location.
… moreMaegen Ripley
Very poor service and dry food. We went into this location on a Saturday after being at Magic Mountain. It was me, my two sons and my sister. I placed and order for myself and my sons and my sister placed her own order, I paid for my food and noticed that I was charged for my sister’s sandwich. Instead of refunding my card and charging my sister correctly for their mistake, they left it on my card and charge my sister for her chips and drink. The lady never once asked if all four meals were together and apparently thought that I was paying for three meals and one extra sandwich while my sister was just getting chips and a drink….doesn’t make much sense.
One of my sons had the meatball sandwich and the bread was so dry it was crumbling and the meatballs were dry and not much sauce on them. My son said that was the driest meatball sandwich he had ever had. My other son had the tuna sandwich and again dry bread to the point of crumbling. My sandwich was the Subway Club and again super dry bread plus brown lettuce.
This place really needs to teach their employees what customer service is and how to be at least a little bit friendly when dealing with customers. Will never return to this location again!
… morePurp Perp
Ordered ahead online; therefore didn’t see portions used to make two sandwiches. Very disappointed with small amount–cound 5 spinach leaves total. Will not go back.
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