
Sing Choi Kee – Authentic Hong Kong Flavors in the Hudson Valley Sing Choi Kee brings the vibrant tastes of Hong Kong’s cha chaan teng (茶餐廳) culture straight to Palisades Center. Known for its comforting classics like silky milk tea, pineapple buns, sizzling baked rice, and savory noodle soups, Sing Choi Kee offers a true taste of Hong Kong nostalgia with a modern touch. Our new location at Palisades Center combines casual dining with bold, authentic flavors, making it the perfect spot for family meals, quick lunches, or late-night cravings. Whether you’re a longtime fan of Cantonese comfort food or experiencing it for the first time, Sing Choi Kee delivers an unforgettable culinary experience.
Address and Contact Information
Address: 4282 Palisades Center Dr, West Nyack, NY 10994
Phone: (845) 366-3188
Website: https://www.singchoikee.net/
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Sing Choi Kee 星财记 | restaurant franchise
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Reviews
Unfortunately, the service really took away from it. We waited a long time for everything: from drinks to appetizers to our entrees. and there were only two other tables in the entire restaurant. When one drink came out and we asked about the other, we were told it was “taking a while to froth the milk,” which felt odd considering how long we had already been waiting.
What made it more frustrating was watching other tables receive their food much faster than we did. It felt inconsistent and honestly a little dismissive.
When it was time to pay, the waitress asked me to just tap my card without even showing me the bill or letting me see the total, and then hovered over us while we were trying to close out. That part felt uncomfortable and rushed.
The food was good, but the service needs serious improvement.
But here are the problems:
1. Overpriced drinks. Most of the non-alcoholic drinks are $9. They do look fun and awesome with flavored/colored ice cubes shaped like bears. But the price should be at maximum of $2 per drink. One simple can of Diet Coke costs $2.50! Should be $1.50.
2. Overpriced food and small portions. I think the portions are fine, but the prices should reflect the smaller meal size. For instance my Snack Meal contained 2 chicken wings which were yummy. 3 chicken nuggets which were just ok, a few slivers of sausage which I do not eat so no comment on that flavor, and a medium portion of fries which were good. This small meal did not include a drink and the price was $13. It’s a small sampler and should have been around $5 to $6. I added on a small bowl of rice for $2 which is a good price for that.
3. Some food was very hard or not yummy. For example the pork chunks from the Char Siu rice bowl were very hard and difficult to chew which means they were probably overcooked. The Steamed Shumai were also overcooked, hard, not soft and the flavor was not tasty. The bochai vegetable was undercooked which it hard instead of soft.
4. Long wait times. No fault to the restaurant. They were super under staffed the night I went so one person greeting customers at the front, 2 servers and no one available to clean tables or the floor. So the 2 servers were on double duty bussing tables, taking orders and serving food for over 20 customers plus a birthday party in which most of the staff had to pause what they were doing to give a nice greeting to the celebrant. My server had to keep leaving and returning multiple times to get my order since he had to multi-task with other customers. I did not mind any of these wait times since I am a calm and peaceful guy and had my phone to keep me busy. But I do understand that some people are not like me and will be frustrated by long wait times.
5. Menu and food problems.
The menu outside on the iPad, the iPad menu on the tables, the simple paper menu and the fancy printed table menu all have different items listed. Some of these menus are showing items that are no longer available. There were several items on the table iPad menu and fancy printed menu that I wanted to order, but one of them was no longer being offered and the other was sold out. I wanted the sliders (not available anymore) and the chicken sandwich (out of stock due to no more pineapple rolls).
Message to the owner:
I know you are reading all your reviews here and replying to most of them. I just read most of these reviews and if you look again, most of the negative comments reflect my review. Way overpriced menu on food and drinks. Menu items not available. Not enough employees. If I were you, I would focus on the prices, drop them by half or more. Hire more people. Make a new menu of only what is available and trash all the old menus. Fix your inventory problems so you won’t run out of food.
The decor of the restaurant is fun, but so much! Astronauts, bears, Asian plates, Western plates, etc. But…it’s all about the food, right?
Again, second/third week of opening, so service was lackluster. In the beginning, our server came by to see if we ordered anything yet, and with an extensive menu, we needed more time. But then when we finally added all our orders in the cart, she was a no show for a good 10 minutes. Once she came back, she had to redo the order on her tablet, because the tablet we had was not able to send the order into the kitchen. That took a few more steps. But…it’s all about the food, right?
Waited…then waited…then waited…finally…got the drinks, the soup, and the fried corn. Soup was okay, cool to warm. Corn had no flavor. The milk tea was delicious! Also fun with the little bear hanging out in the cup. Asked for more napkins from one of the wait staff. Then waited…and she came back…asking if we asked for napkins. Ok…
So we waited for our entree, and waited, waited some more, finally our entree. The pasta with tomato sauce wasn’t bad. Wasn’t the Asian type of pasta sauce, but still good. Omelet over Rice with shrimp was good as well. Char Siu rice bowl was ok. The pork was tough and wasn’t the flavor I could find else where.
Side note, the knife was fun to use. Looked like an ancient weapon.
The place is definitely pricey. Soup dumplings for $9, but only 3? I didn’t get it, so I hope it’s worth it! The rice bowl for $17.99? Had to get it, being first time here and thought it was safe bet.
The Highlights:
Curry Chicken Omelet: 10/10. My absolute favorite.
Teriyaki Beef Noodles: Tastes exactly like Japchae! A must-try for Korean food fans.
Misty Jasmine Cocktail: Strong and delicious.
Pro-Tip: Scan the QR codes for freebies!
A few notes: The soup dumplings are tasty but need soup spoons to save your tongue from the heat! Also, the pineapple bun is the cutest thing I’ve ever seen, though I’d prefer it with butter next time instead of ice cream. Can’t wait to come back for the scallops!
We were here to celebrate my niece’s 6th birthday. She loved her kids meal that came in a “car”, and thank you for making her feel special with the birthday French toast and greeting!!
We can’t thank you enough. You’ve just made it to the top of our list!