No-frills pizzeria with thick-crust slices & pies plus wings, pasta, hot & cold Italian heros.
Caroline S
Had a great experience at Helen’s Pizza! Tried their sausage roll and the Vodka pizza—both were fresh, flavorful, and perfectly cooked. The sauce on the Vodka pie was especially good. Staff was friendly and welcoming. Definitely coming back!
… moregenaya goodwin
⚠️ DRAMATIC REVIEW — BEWARE ⚠️
Helen’s in Downtown Jersey City, you owe me an apology… and dry cleaning.
I ordered shrimp Parmesan, garlic bread, and a Sprite. After fighting with the system just to place my order — sitting in my car on the phone trying to get it through — I finally thought I’d have a decent lunch. I thought.
The delivery guy shows up on a bicycle (okay cool), but refuses to bring the food inside, even after I TIPPED him WELL. I go outside to get it, come back in, sit down, open the soda… and then disaster strikes.
The Sprite explodes like a shaken-up firecracker.
Soda EVERYWHERE.
My clothes — soaked.
My food — drenched.
My phone — sticky.
My mood? Unrecoverable.
Mind you — I’m at WORK.
Wearing wet clothes.
Sticky in 100° weather.
Smelling like a combo of shrimp parm and Sprite.
And now I’m cleaning up a mess instead of enjoying lunch.
I called the store to explain and all they had to offer me was a whopping $2.65. Not a new meal. Not even a refund. Not even an “I’m sorry.”
I threw the food in the garbage and honestly… that’s where the experience belongs.
0 stars. Helen’s, do better. Because this ain’t it.
… moreSue Straub
We stayed at the Holland Hotel in Jersey City. We found a Helen’s menu in the desk drawer, so we called for delivery. We ordered meatball sliders, chicken tender dinner and a bowl of broccoli soup. When we called, they warned us it could be an hour for delivery. We thought that was reasonable for a Saturday night at 6pm. Food arrived hot in 45 minutes. Delicious and plentiful. The soup was homemade with chunks of broccoli. The tenders came with honey mustard and fries. The meatball sliders were large and came with a side of yummy sauce. Highly recommend! A lot of delicious food for $26.
… moreMark Blond
Have tasted lots of pizza and this is certainly above average. The food was really great , the only downside was the customer service who were attending to multiple people at a time so I had to wait in a long line. But it was super worth it
… moreLindsay Matos
Placed a last minute order for a team meeting yesterday. Maria was super helpful and patient with me as she walked me through my order for my group. I needed things to be packed properly due to food allergies. She was accommodating and made sure my order would arrive on time. Shout out to the chefs who also did an amazing job, everyone was raving about the food!! Many people asked me where I ordered from?! Thank you Maria, you saved the day!! 😉
… moreKevin Umanzor
This was the first time coming to this pizzeria. Customer service was definitely as close to perfect as you can get. But they get a 4 star because of their pizza. Don’t get me wrong, pizza was definitely good, but I’ve tasted better(I only had pizza, so I can’t comment on anything else). They do have a large menu of different foods, which is definitely a plus. I would definitely come back with my family and I would definitely recommend this place to anyone. What’s even better if that right outside the streets are closed off so that no cars are passing by whatsoever. So one can sit outside and enjoy their food in peace. Prices seem average to a little above average.
… moreK W
Calamari was surprisingly good. So good I went back and got it again 2 days later. Pizza is always solid. Girl at the register not as great as the food countwr guys, but the guys got me squared away.
… moreDmitry Spikhalsky
Something changed in this location in terms of service recently.
I used to stop by for regular orders and TooGoodToGo, but recently it feels like workers go out of their way to make your wait long and unpleasant.
Last time I visited to pick up TooGoodToGo order and I was told that I need to wait until the END of the pickup window. Nope, this is not how it works, guys. Also, there was absolutely no reason for that, the store was empty and there was plenty of slices left. On an argument that it’s not how this service work, I was told to “go complain to the service, it’s even better for us”, whatever it means.
Time to look for another pizza spot.
… moreJoe Iasso
Average pizza, only ever had it delivered. They give delivery drivers on bikes the flimsiest 12 inch box. The last two orders I’ve placed with them have arrived completely crushed with missing items and broken quality seals – I definitely blame the driver for part of this but do you really expect a paper thin pizza box to travel well when most delivery people in the area use bikes…
… moreSean Murphy
For high quality pizza – look for a different spot. For a cheap cheese slice, look for a different spot.
Pizza was too expensive ($4 for a cheese slice) and below average. It’s not terrible however, and might be worth it for those who need a quick bite before catching a train.
Inside it is just a normal pizza place – and there’s some outdoor seating. Nothing special but also not dirty.
… more