Josephine Kende
Staff are friendly, food is good but service is generally slow. I don’t think they start preparing the food until you are actually at the window. I ordered on the app for drive thru and still waited 13 minutes for my meal. Not a big order – a JBC meal, frosty and fries. I guess the good news is that you know the food is hot and fresh!
… moreLee Weinstein
I’m pretty convinced that all know what Wendy’s is. I like Wendy’s the most due to the options to exchange out fries for baked potatoes, chili, loaded fries, etc. This is a brand new establishment, so the dining room, restrooms and facilities are clean. It’s also extremely close to home, so for a quick cheap meal, I can’t go wrong. With their healthy options of chicken sandwichs, salads, and baked potatoes, I can order and not feel too guilty about eating unhealthy. The staff has been cordial with no complaints from me.
… moreSueann Capela
Used the drive thru. Had to wait several minutes to place my order because other cars were backed up waiting to pay & pick up orders. The employee mumbled so badly I had no idea what he was saying. Ordered only a Frosty. Waited a several more minutes to get to the “pay”window but then sat there for over 5 minutes as they tried to give the car in front of me his order, including my Frosty. He nicely gave it back. I finally get to the “pick up” window and am given the wrong order which I gave back. Then I was given another order that wasn’t mine that I also gave back. Now the manager gets involved and with an an attitude asked for my receipt. I just asked for my Frosty that is sitting shoved in the corner. So nearly 20 minutes to get a shake.
I’ve tried this location in multiple occasions and always find it is beyond disorganized, service is extremely slow, the staff is not trained correctly, &customer service is lacking – one employee got verbally annoyed because I asked for a napkin.
Very disappointing!
… morenickbh15
Finally an actual good Wendy’s in the area..do yourself a favor if you’re closer to the god awful one on route 46, drive an extra 5 mins and come to this one instead..they actually prepare the food properly! Cannot count how many times I got uncooked bacon from the one on 46
P.s. I ordered from them on DoorDash and they gave me a free cookie!
… moreRicky D
Overall garbage experience and I always loved Wendy’s. 1 sauce for 20 nuggets. Wanted to charge for extra and didn’t even have sweet and sour. Lady was super rude about it. Didn’t even make it out the parking lot, food was cold. Bogota Wendy’s is trashhhh! Never again!
… moreYo c q no c nada N
Service not too good I asked for Ketchup at the window, the guy gave me two little packages for two orders. I asked him more even the other two I have coffee with milk and sugar on the side. They just give me black coffee, no milk, no sugar two stars review.
… moreD
Worst drive-thru ever! Waited forever and did not place an order. I don’t know why the owner of the Bogota Wendy’s doesn’t care the customers’ complains. I don’t go Wendy’s anymore!!! Worst location!
… moregary kamboorian
Worst drive thru experience, waited five plus minutes before anyone spoke, and even then it was hard to understand her, got to the window and she was busying talking to another customer, when payed by credit card only one meal was listed, which I told her I ordered two meals, she seemed not to understand. So after getting the meal at the next window, I had to park and go inside to order the second meal. Doesn’t seem anyone cared when I tried to explain what happened.
… moreJem B
It’s super clean in this Wendy’s. The staff is very friendly and the food is always fresh. The location is perfect for me.
… moreMad “MadWand3rer” Wanderer
Nice brand new Wendy’s, service can be hit or miss since the staff is still being trained. Even have a EV charger
… more