Abigail Howard
Asked for less ice. Regular amount of ice and this is NOT full? If you guys don’t want to honor the less ice, that’s fine. But at least fill it regular too.
… moreJoseph Ryans
I visit this location almost daily. The staff is very courteous and the coffee and food is usually very good. However, the past week has been an experience, as I had an experience with an older female manager, that gave a coffee 2/3 full and stated “less ice is less product” after asking why it wasn’t full. I will say there’s never been an issue with the coffee being full in the past.
This location has a greta staff, just seems that the management needs a refresher in how to treat the customer, especially one that the staff knows by name.
… moreNatascha Gonzalez
Love this location. I quickly realized that my drinks are only made right during the week, if you’re visiting on a weekend, good luck.
… morealetta brown
I have been visiting this Dunkin Donuts on a regular basis for many years. The fact that some of the employees have been there since my first visit is a testament to their dedication and pleasure at serving the public. I can honestly say I have never visited another restaurant that serves such delicious food and beverages on a CONSISTENT basis. Whether ordering in person or ahead on the app, I know my order will be correct and that it will be delicious. In the rare event my order isn’t what I expected, they are quick correct it. This morning I placed a very large online order for a large group. The order was ready when they arrived and everything was delicious. I must add that this Dunkin has spoiled my family and me. The search for a comparable Dunkin anywhere else has failed.
… moreCherrill Goodwin
My large decaf coffee with 7 splenda and 2 creamers was nasty. It was strong tasting and did not have a coffee taste to it. My husband iced butter pecan coffee, did not taste like butter pecan because it did barely had any pecan swirl flavor in it. When I pay that much for 2 beverages from dunkin, I expect the order to be right and the product good. These 2 beverages failed.
… moreCarolyn Gray
I love the Dunkin on Neuse Blvd. The staff is wonderful and friendly! Daniel, Olivia, Malaysia, and Cam, just to name a few, are great customer service people! They see me coming and they automatically get my order ready!! I love the crew at Dunkin!!
… moreNevaeh Moxley
people are amazing. But every time i get food here it sits so bad in my stomach but if i go to the other dunkin’
in New Bern i do not have that issue
… moremelody rodriguez
First off the manager (a guy working in the am on 10/10) pretty much told me I was lying when I told him I use to get cinnamon sprinkled on my chai tea. I use to go there EVERY MORNING Monday through Friday at 5 am when I worked at the hospital. I started going to 7 brew once I moved and haven’t been to Dunkin in a while. Thought I’d stop by this morning on my way to my doctors appointment, instead had a really nasty experience. Instead of the gentleman telling me they no longer do that, he told me they NEVER did that! So untrue!!!! Maybe not with him but I did! Also; some employees had on dirty tops with animal dander all over it.
I will Never patronize this location EVER AGAIN!!!!!!! I also waited 20 minutes for my tea but I cancelled my everything bagels and got a refund
… morePinky O’Hara
Just coffee today but these people are a team of sunshine & joy on even a rainy day. Their coffee is yummy, flavorful, not too robust, perfect. The shop is very clean & comfortable because of their wonderful, caring personalities. I feel great going in there at 6 AM.
… moreShawn
Service was super fast . Order was right and the lady was superb. Super nice and just made my day. Thank you awesome lady
… more