Dairy Queen Grill & Chill

  4.0 – 752 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 72032

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Reviews

GDSTUFF78
I downloaded the app and they had free large fries with any purchase and $2 off a combo. I added some kind of flaming sauce to my hotdog. It was really good
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Kim Thompson
Today my bestie & I purchased a Reeces ice cream cake from the Conway location for a friend & had it delivered. Huge disappointment!! Simple round cake with no Reeces candy pieces nor chocolate drizzle on top. Looked absolutely nothing like their advertised cake. We paid over $40 on this bare cake & had to decorate the top ourselves. I have purchased ice cream cakes here in the past with no issues whatsoever, completely satisfied. With the economy the way it is presently, I will be looking elsewhere from now on. If I could post pictures I would. Ridiculous.
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Jessica Manda
I literally ordered a dish of chocolate ice cream with sprinkles. Let me say that again…CHOCOLATE ICE CREAM with sprinkles. She took my order and did not tell me they don’t have chocolate. The other gal made a dish of VANILLA ice cream, chocolate syrup and the hardest non-pareils, not SPRINKLES, you have ever tried to not break your teeth crunching through. I said, “I ordered CHOCOLATE ice cream, not vanilla. My child won’t eat vanilla.” She said, “We only have vanilla…” I said,”She literally just took my order and didn’t tell me you don’t have CHOCOLATE ice cream! Why didn’t she tell me?! I just paid for that and my child isn’tgoing to eat it!” Keep in mind SHE who took my order was right there, hearing my outrage, but not having the courage to look at me… the other gal said,”We could turn it into a blizzard and put sprinkles on top- maybe she will like that?” I mean, what was it supposed to say? I told her I guess we could try it.

SHE DIDN’T LIKE IT. Neither the “CHOCOLATE” ice cream or the “SPRINKLES.”

THE “SPRINKLES” were hard as rocks. In Iowa, we have real ice cream sprinkles. They’re appropriately ice-cream soft/hard.

In Iowa, our Dairy Queen’s have CHOCOLATE ice cream.

But wait! It gets better! The manager was right there when I ordered CHOCOLATE ice cream and the manager is who made and brought me the VANILLA ICE CREAM WITH CHOCOLATE SYRUP and HARD NON-PAREILS. The manager heard me ask for CHOCOLATE ice cream, the manager DID NOT hear the employee ask me if vanilla was okay instead, because she didn’t ask me, the manager herself didn’t ask me– she just made it and they both assumed it would be okay.

Neither offered an apology.
Neither offered my money back.

This is EXACTLY why you have other poor reviews, and why you will inevitably lose business.

Your employees.

WORST CUSTOMER SERVICE.
EVER.
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Hot Wired
I don’t feel you can never go wrong with a dairy Queen no matter which one I stop at. They always seem like they’re always good.

The concrete dessert is Top notch and is a must-stop when you roll them to the dairy Queen.
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Zach Hollenbaugh
The Manager on April 21, 2025 was incredibly rude and unprofessional. When I was in the drive through I asked about the happy hour, she was taking the order, and told me all burgers were $2. Then wen I got to the window I paid full price. When asking for an explanation she was rude and condescending the entire time. I canceled 2 of the three burgers and paid full price for the last burger. Everyone else there seemed more appropriate to be talking to customers.
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Andrew K
I’ve eaten here a few times and have enjoyed it every time. The burgers look and taste great! I always enjoy their flamethrower burger.
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Seth Phousongphouang
Ordered food online so it’d be ready when I got here but they don’t start making it til you show up. Online said it would be ready at 12:04. Guy I talked to said I’m the only one who expects my order to be ready when I show up.
Nah. The “short 5 minutes” it takes you to make my order is exactly the time I want to not waste waiting for it.

Edit reply:
I just shared the information with you here. Be a big boy and transfer the data yourself. I don’t work for you.
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Zach Small
We waited for our drive thru order for 10 minutes. Not one customer inside, and no one else in the drive thru. Not coming back, EVER
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Sam Floerchinger
Best chicken strip basket. With toast and just yummm!
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Brandon Cassady
Food is fairly good for what it is. Employees were great and very polite/professional. I could smell the pine sol when entering, but the cooking area didn’t look as clean as the scent. Not a huge fan of the excessive cleaner smell, and the visuals don’t at least match up with it.
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