Sara Eimer
Overall, I was not impressed. The woman who took my order didn’t speak English well and seemed really confused. She acted like me ordering a cold brew was something totally foreign. My order was wrong , cheese on a burger I said no to, and a small cold brew instead of medium. I had to explain to other employees how to fix it, and when I asked for sugar, they were confused as well. To top it off, the burger was bland, no taste at all.
… moreAj Martinez
This place doesn’t even deserve a one star, worst service by the employe, worst service by the manager and now you are guys are charging $0.58 cents for the sauces when it has always been included in the meals. That explains a lot! Hopefully you can do better and improve service specially by replacing the manager and their drive through, if they don’t like their job or how much they get paid they should get another job!
… moreMartika 7.3 Gomez-Fernandez
The reason for my 1 star 4 times I have gone through the drive through at 11 ish and all 4 times they have hidden inside and not answered the drive thru. Other customers as well. How u know we have all seen each other at the bird road location. They should either replace employees or close restaurant since they do not want to work. As for me and my family we will never go to this location again.
… moreErnesto Prieto
On June 26th around 9:24AM I pass by Wendy’s to order the Chicken Butter Biscuit sandwich meal for my wife and I. When I approached the intercom to place my order and asked for two additional sides of the honey butter in order to dip the potato wedges, even told the lady on the intercom that I don’t mind the extra cost if they have to charge (told her this twice and said it slower on the second time.) after she repeated back to me the order including the sides she asked if I wanted an oatmeal cookie. Knowing that they have attachment rates for extras I said sure, even though I hate raisins and ended up tossing them away, just with the hopes that by ordering them blasted cookies they’d squeeze in a tad extra of the honey butter in the little small black container with the clear lids or at least on the sandwich. I pull up to the drive through window and greeted to what seemed a Central/South American woman whom I greeted in both English and Spanish to no reply. She handed me the OJ with the cookies and took my card. A few moments after she returned my card and receipt and handed me my bag containing to what I hoped was my complete order. As soon as I take the bag from her hand she B-Lines it away from the window at Mach Five speed and disappears. I look through my bag and notice no sides of the honey butter. I wait around 1-2 minutes hoping she’d be back so I can ask about the honey butter and position once again that I DONT CARE if they have to charge extra, just provide the sides of the honey butter. No one shows up, it’s a little early to be honking but I honked twice to no prevail. I wait another 2-3 thinking she maybe rushed away to the window because the manager called her. I then honk twice. No one shows up. At this point I count it as a loss and head home. Once I arrive home and look through our sandwiches both my wife’s and I sandwich are deprived of any honey butter. I hope management reads some of these reviews, I’m noticing there is a trend in the lack of customer service in the morning crew, especially with this black haired Hispanic women. I added an extra star because the highlight was the potato wedges and the orange juice. Dunkin Doughnuts may have a mile long drive through every morning but their morning business is booming due to their customer service and people such as myself will gladly wait for said service.
… moreTheFinalBoss
Fries cold, burger luke warn and not made correctly. Food more expensive, service worse.
… moreGabe Tech Net Studios
The service here is horrible. Never get a receipt or a thank you. I always get upsold for a bigger drink.
… moreRene Perdigon (ClubMagicoMiami)
I came here to try for the first yime the breakfast menu.
I got the combo #2 the sandwich is delicious they using a real egg and the coffee is A+
Definitely we will coming back to try the other options.
… moreMayra Morales
I Order one medium frosted classic $3.19 and one Crispy chicken regular $2.19, they charged $7.36 I given them $8.00 and ask for the receipt when I did it, they when to the register and bring me back $2 and some change. No receipt and he said that I get a coupon.
… moreAshley
I had ordered and PAID for my breakfast on the app before 10:25 (stated that was the ending time for breakfast). We get to the Wendy’s and they told us that they can’t make our food because we got there after 10:30. We told them that had already ordered and paid for the food. The manager very rude and arguing with us the entire time. He was very disrespectful with the way he spoke to me and my fiancé. I don’t recommend coming here at all.
… moreRupert M
Dirty restroom with wet/sticky floor around the toilet.
… more