Ashley Barnett
Ordered through the drive thru and let me tell you the young lady is who took my order was very friendly and had a wonderful attitude. I believe her name is bree. I told her she should go to other local fast food restaurants and teach them how to treat their customers. She made sure to offer a drink with my meal and made sure my meal was good, hot, and delicious. Service has definitely gotten better and I hope they keep her in the drive thru because she is one of the best ones I’ve seen there in a long time. There’s another gentleman that works up there with her and he is a good worker with a great attitude also.
… moreLisa
This Captain D’s location is excellent. Cashier Associate CODIE, is hard-working and good at his job an extra nice to the customers!! Thank you CODIE!!
… moreDara Young
The staff here is very pleasant and the restaurant is very clean. The cashiers came and checked on us several times. I think there are new folks here and they are trying to do a really good job!
… moreJimmy Sanders
The girl who took my order was friendly and polite her name was Melissa I think, the food was Hot and delicious and the atmosphere was relaxing including the great music…I will be back! Thank you.
… moreRonnie Reese
They’ve got the $5.99 sampler dude you gotta get by there just grab two of them. You won’t regret it!
… moreTina Walters
We decided to go off our route to stop by Captin Ds, it was 30 min before they close. Even tho they still had 30 min before closing the crew on this shift decided to serve my family chicken that was small as my pinky finger, fish that had been under the warmer after there rush.. and Mac and cheese that looked like it had been mashed! This is all after I had ordered a 10 piece family fish meal(40.00) that I only got 9 of, we got this because we needed 10 to feed us all. Luckily I looked before driving back to Rogersville, waited 4 more min for one piece of fresh fish when they could have just dropped me 10 fresh to begin with….. I was so mad when I made our plates to see this nasty food! I absolutely love captain ds but this experience has been horrible, expensive, and aggravation.
… moreKari Weger
Update: February 4th. 2024.
This evening all four of the meals we ordered were over cooked, extreamely burn. The store was not busy so we shouldn’t have had the wait time we did. I guess it makes sense they used the extra time to burn the food.
We are so disappointed in Captain Ds the last couple of times we’ve gotten food here its been eh but nothing like what we experienced tonight.
We won’t be back.
Original review from two years ago.
(The young man was not in the store this evening)
First time customers. Everything was delicious! We got our food to go. the young man at the register, I don’t remember his name but he was so sweet and helpful. We would go back just because of him. Great job to the crew. Keep up the good work. And thank you.
… moreRemington Keyes
Great Food!! Some of the best Seafood I’ve ever had. Great prices and great portions. The cashiers were very friendly and added to the experience. I’d highly recommend checking it out.
… moreMark Vest
This is the only Captain Ds we go to . They always get our order right because the gentlemen at the drive thru is excellent , he is very courteous ! We’ve never had an issue here , always a good experience.
… morePatricia Casey
We were welcome by Rebecca, as we came in the door, she was very pleasant and taking our order offered suggestions brought us. Our food to our table was very courteous and friendly so much that I approached her manager to tell her what a wonderful job she’s doing it’s good to see things have changed. The changes are good. Great customer service. We will definitely be back. Thank you.
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