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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chicopee is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Address and Contact Information
Address: 601 Memorial Dr Suite G, Chicopee, MA 01020
Phone: (413) 593-1800
Menu Photos
Order and Reservations
Order: Order online
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Panera Bread at 601 Memorial Drive Chicopee, MA
601 Memorial Drive … Chicopee, MA 01020 … (413) 593-1800 … Get Directions … Order Online … Cafe Hours … Monday … 6:30 AM – 9:30 PM … Tuesday … 6:30 AM – 9:30 PM.
Menu | Panera Bread
Check out your favorite Panera meals and view our full menu of breakfast, salads, sandwiches and more.
Panera Bread | Chicopee MA – Facebook
Panera Bread, Chicopee. 755 likes · 5027 were here. From focusing on quality ingredients to serving our food to you in a warm and welcoming environment,…
Reviews
Billy Santiago
As a regular customer, I’m completely disgusted to have found this bug in our half southwest chicken ranch salad! A simple refund doesn’t erase the fear of eating anything from here going forward.
… morePhilip Welch
This is our first time here and tried their breakfast sandwiches. These were very well made and delicious. The coffee was great as well. The service, quality of food and the great staff here were a pleasure. The place is clean and well maintained. There are plenty of tables. We will most definitely return here often! Located in the Walmart Plaza on Memorial Drive in Chicopee Massachusetts.
… moreKelly Cote
I ordered a hot sandwich with soup and a salad. I think they made the hot items first and let them sit there a bit while making other good because my hot items were lukewarm. Still tasty but not hot. The person I was with did their own order at the same time and their food was piping hot. That was disappointing. But the staff was friendly and it was clean and a pleasant atmosphere. I’ll definitely go back and give them another shot.
… moreJocelyn Figueroa
Just walked out of Panera at noon on a Tuesday and it was a terrible experience. First, the tables weren’t clean. There were crumbs everywhere. Second, the staff was louder than the customers. I was working on my laptop and kept hearing a loud staff member shouting “you don’t hear me? You don’t hear me?” To her coworker before laughing loudly. No one was laughing with her. Then, when I got my meal, they didn’t include my medium coffee. When I walked up to the loud staff member and said “excuse me?” She made a big sigh, “mumbled” under her breath (I put “mumbled” in quotations because her mumbling voice can fill a room), before asking how she could help. She didn’t believe that I ordered a drink. She took me to the rest of the staff where they all proceeded to have a staff meeting about whether I paid for a drink or not, barely looking through their order history even though I gave them my name and my order. When they finally handed me a cup (a size small even though I paid for a medium), the loud staff member shouted “you’re welcome!” As if I should be thankful for getting a size smaller drink than I paid for. When I walked away (about three steps away, mind you), Loud Staff Member started talking about me to her coworkers – for the entire restaurant to hear.
… moreKrissy Pelletier
Absolutely terrible costumer service from the woman making drinks and coffee on 2/6/26 around 12:30. Completely ignored, no greeting, no eye contact. After about 5 mins of just standing there being ignored I finally speak up and ask about my pick up order (app said it was ready 10 mins ago) .. she cut me off mid sentence to explain how she’s too busy to help me. She then proceeded to tell me I was yelling at her??? I never raised my voice. Really leaves a terrible impression on this establishment. Sucks because I order from here often. I won’t be back.
… moreElizabeth Marzan
Definitely surprised by today’s visit. Even with exceptions of having a bad day. Today sucked, attitudes and food. Everything I received was incorrect and I was told to microwave my food.. soggy greens..soggy bread yuck!! This spot is ran by children and 1 single “adult” whose attitude sucks.
… moreKenyo Vargas
Not a bad place but I think it’s a little pricy for a sandwich place. Nice people and very clean
… moreKevin Michalski
The cashier encouraged us to use their new “rapid order” kiosks, so we did. After waiting with my buzzer for 20 minutes I found out that they were having an issue where orders placed at these kiosks disappeared. They were quick to replace my order.
Plenty of seating at this Panera. They do not do table service here, however, so you have to go get ‘yer food from the counter.
Wish the men’s bathroom had more than one urinal.
… morePlenty of seating at this Panera. They do not do table service here, however, so you have to go get ‘yer food from the counter.
Wish the men’s bathroom had more than one urinal.
M H
Panera in Chicopee continues to impress with its consistently positive customer service and attention to detail. The staff is always friendly, welcoming, and genuinely accommodating, whether you’re dining in or picking up an order.
Every time I’ve ordered here, the food has been accurate, fresh, and well-prepared. It’s clear that the team takes pride in getting things right the first time. The restaurant itself is also exceptionally clean and well-maintained, which adds to the overall experience.
In a time when reliability and kindness go a long way, this Panera location truly stands out (unlike Hadley location). Highly recommended.
… moreEvery time I’ve ordered here, the food has been accurate, fresh, and well-prepared. It’s clear that the team takes pride in getting things right the first time. The restaurant itself is also exceptionally clean and well-maintained, which adds to the overall experience.
In a time when reliability and kindness go a long way, this Panera location truly stands out (unlike Hadley location). Highly recommended.
Michael
I have been getting takeout orders over $200 for a long time now, last time I went in to pick up my orders they’re never ready, I always get a attitude about the size of my orders which I order at least three days ahead of time. I’m just going to take my business over to West Springfield hopefully they’re better. Chicopee is lacking help, one person running the whole counter and packing orders isn’t right.
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