


Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
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Reviews
I’ve attached a picture of the “Large” fry I received tonight. I ate a single fry before taking this picture, and there wasn’t a single fry in the bottom of the bag. On the bright side they were nice and hot, but c’mon already.
With prices through the roof everywhere, at least stop shortchanging the customer like this.
Now..I could’ve given 1 star today (4/15/22 at 3:45 pm) though for the treatment I received today from a rather nasty young lady working the drive thru, but I’m rating the restaurant versus her bad attitude. One rotten apple.
After I left the drive thru, I realized they gave me curly fries instead of crinkle fries so I had to park & now actually go inside the store to exchange them.
As I explained to a nice young man that my fries were incorrect, the young lady working the drive thru hid behind a wall as she screamed very loudly “She f**king ordered curly fries, what the f**k is she saying?” So I yelled from the other side of the counter that she’s dead wrong and rather than curse about me, while I’m right there but can’t see her, she should’ve said “Oh I thought I heard her say curly fries, my mistake, let’s get some new crinkle fries down for her right away”. That’s how it’s supposed to be done to provide great customer service. I know because I used to work in fast food.
The other 2 gentlemen working there were very gracious & handled my situation perfectly by getting me freshly cooked crinkle fries that I gladly waited for & they let me keep the curly fries rather than throw them away. I feel sorry for them having to work with her. It must suck for them.
Mistakes happen, but her attitude running the drive thru was beyond unacceptable.
A manager needs to straighten her out or just get her out of there altogether before you lose business because of her poor attitude and very loud & foul mouth.