Chad Emrick
Horrible and absurd for the price. I can handle Chipotle prices when I actually get what I order, but this is basically robbery. Pic included shows my order without me having eaten any. It was half the portion you’d usually get. I had to sift through the bowl of food to try and find the 7 or so pieces of steak it contained. Basically a sprinkle of all other ingredients except a rice or beans. Also did not include any of the salsa I’d ordered as a topping so it’s basically a meat free bowl of rice, sour cream, and beans. Disgusting.
… moreMark Johanson
I visit this Chipotle frequently due to its convenient location, but the standards for cleanliness and customer service have become consistently poor. During a recent Sunday dinner visit, the staff member behind the counter was dismissive and rude, ignoring us for ten minutes while he changed pans without acknowledgment.
The food preparation area was unappetizing—old, crusted-over food in the hot tables and toppings scattered across the messy counters. Additionally, the portions given were noticeably small, requiring us to ask for standard helpings. Between the dirty tables and the neglected beverage station, it’s clear this location needs a serious overhaul in management and hygiene.
… moreJoseph Chiesa
I don’t come here too often and I can see why
$23.58 for this bowl
Why
Why the hell so much??
I’ll tell you why because they’re committing consumers fraud she asked me if I wanted to meet and I said yes and then they double charge you for getting the second meat
… moreT E
Food quality has now followed suit with many of the other local Chipotle restaurants. The bowls are barely full and no matter how you ask for it, they do not provide it. We’ve now given up on any location except the one in Sanford. That’s the lone location still providing the best value.
… moreJustin Glenn
I ordered online from this chipotle 10 minutes prior to the pickup time. Once I arrived I saw my order completed on the counter behind the register and not on the pickup shelf available to customers. I waited another 10 minutes inside before they even acknowledged me. My food was now lukewarm but still had good flavor. I am disappointed in my local chipotle.
… moreRussell Pierce
We have been going to Chipotle in Winter Springs since they opened. Usually great food, clean restaurant, and friendly service. However, the last 12-18 months everything has been going downhill quickly. The past 8-10 times we have been there the restaurant was dirty, including where the food is prepared. The lines were long because they consistently run out of food. Tonight was the final straw. We went in at 7:30, well past dinner time, to find dirty tables and they were out of steak and brown rice. As usual, lots of dirty pots and pans on the prep station and all kinds of food scraps on the service station. After waiting 20 minutes to get our food, we get home to find my sons steak was raw (see pic). If this was not bad enough, the manager gives my son attitude when he asked for a replacement bowl. This is my last trip there. (Winter Springs location) I guess if I want Chipotle I will find a different location.
… moreeric Tree
Made tacos but smashed them in a bowl which made it almost impossible to grab them without sticking your fingers in them or making a mess. If asking for extra cheese is such a hassle just charge me and make it easier. But having to ask 4 times for more cheese cause the guy takes a small pinch and then let’s half of it drop before it gets to the burrito is annoying. I literally watched him grab four pieces of shredded cheese and put it on the burrito.
… moreDanielle LeMieux
Served raw chicken and didn’t even pull the contaminated bin. Continued to serve a batch of RAW chicken to multiple people despite it being brought to the staff’s attention. I can only blame upper management for the consistently low motivation, enthusiasm and work ethic. There have been multiple incidents but I felt that this was the most important to note. If employees are so disconnected and unhappy that all hospitality is thrown to the wind, the work environment and management must truly be trash. Most locations are as terrible as this one so I have a sneaking suspicion some district leader is absolute TRASH. Coming from someone in management, PURGE your store GMs and district leaders before your profits continue to tank and you’re replaced anyways. Well wishes
… moreHudson Cullen
Another not so great experience here. The oviedo location is so much better. Continuously getting small portions, wrong items, cashier errors, etc. On my taco I asked for extra fajitas and recieved one small portion of fajitas, plus only had 4 small pieces of steak on it. I don’t know how much is supposed to come on it but im just not impressed. I will continue to avoid this location until it changes.
… moreLyna Pham
Order via app with double protein and only receive regular single protein. Also guacamole is old ended up throwing away
… more