Kay Lieber
Recent orders, at least 4x, I have asked for extras and paid for those. Extra veggies on a sandwich, extra bacon which I paid for. Nithing difficult. Not one darn time were the orders correct! I guess I should have learned. What the heck is wrong with the staff making the food? Do they not read or pay attention or give a rip? So frustrating and stupid. Panera’s food is not cheap either! Oh, and I always, always tip 20%.
… morejessica lane
This location has consistently gotten my order wrong every single time I’ve gone. Forgotten bread, forgotten soup. Today, I got a grilled cheese instead of a chipotle chicken avo melt so don’t forgot to check your bags if you go through the drive-thru!
… morecathy swanger
I had been here the week before and they had forgot the sandwich part of my order. I called and was told to come back and they would give me a free sandwich for the inconvenience. The guy I talked to said he wouldn’t let everybody know in their store meeting. He asked my name I assumed he wrote it down. I went back the next week and they said no I couldn’t get anything. No big deal I went ahead and ordered paid for it and they still forgot part of this new order. When I told them I didn’t get my pastry. The woman behind the counter acted like I was trying to rip them off or something. I ordered sat on the bench and never left the building. She just never gave it to me to begin with. They used to check orders before they sent them out I guess they don’t do that anymore. I won’t be going back to this Panera at all.
… moreAaron Mixon
Panera is always good when looking for a healthy option. Staff is always friendly, use the app to order ahead, and it’s always ready. Ordered the avocado toast and added bacon and chipotle sauce. my only complaint. I wish they would toast the bread so it wouldn’t be soggy.
… moreIdentity Tron
July 2023: Fountain drinks not working. I asked if I could get a cup of water for my meal and was told the fountain wasn’t working but I could get tea or lemonade. Chicken on sandwich was minimalist, as was the dressing for the salad. Add the fact that we had to clean a table because they were all dirty and the impression is strong that this place has issues with how it is being run.
May 2023: No tomato for sandwiches and no lettuce for salads when last visited. Add a somewhat unkept dining area and it’s just okay.
… moreA Traveler
What happened? They changed out the salad bowl and amount of salad given for a whole size. The whole looks like the half size in a bigger container! The amount of the salad was so minimal like the portion is for a child! Would you pay $13 bucks whole size that’s a portion for a child?
… moreChris Kentish
Alia (or however you spell it…) is the most disrespectful incompetent manager and customer service representative for a business I have ever met. I don’t even want to give her more time for this review, because I’m sure there are tons on how horrible she is. I will be calling their district representatives tomorrow and make this absolute joke of an employee become well known in the upper management. Alia, you will never amount to anything. Just quit.
… moreMaribel Alfaro
Not too much of a wait. Food was made perfectly. Panera is always on the expensive side so can’t complain there. Chicken rice soup was good.
… moremari diaz
Always love coming to Panera Bread. Fresh food, great coffee, and a comfortable atmosphere.
… moreS W
Came in for a early dinner on Easter Sunday and was created by Samantha who took our order flawlessly and with a great attitude!!! Even though short staffed our order was made promptly and came out warm and delicious!!!! Great job!!!
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