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Visit your local KFC® at 333 Cornelia St for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 333 Cornelia St, Plattsburgh, NY 12901
Phone: (518) 561-5717
Website: https://locations.kfc.com/ny/plattsburgh/333-cornelia-st
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Get delivery or takeout from KFC at 333 Cornelia Street in Plattsburgh. Order online and track your order live. No delivery fee on your first order!
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Reviews
Amanda Barrett
KFC—Still Finger Lickin’ Good, but This Location? More Like Finger Pointin’ Bad.
Let me just start off by saying—I love KFC. Always have. That crispy chicken, buttery biscuits, mashed potatoes with that golden brown gravy… heaven. So when we roll up to our local KFC in our small town, we’re excited. Hungry. Ready.
We waited about 15–20 minutes in line. No big deal—it’s a busy spot. But the real issue? It’s the every single time we go here, there’s a mess-up. And I don’t mean a small oopsie. I mean… we got all the way downtown only to realize they forgot a large mac and cheese, the extra sauces, and the chicken. You heard me—the chicken.
So we turn around and head back. At this point, it’s about principle. I ask to speak with a manager. The girl at the window says she is the manager. Okay, cool. I explain the situation and ask if they can please just remake the food since now it’s cold and we’ve wasted even more time. They say no—they’ll just replace what’s missing. But at this point, everything’s cold, so yes, it all needs to be redone. Common sense, right?
Instead of any empathy or customer service, I’m met with “aha, yup, aha” like a broken record on autopilot. Not an ounce of professionalism, not even a flicker of courtesy. Just passive-aggressive nonsense. Then we ask about the new Duncan bowl—do they come with sauce? We’re told yes, it comes with two gravies. But somehow, the Famous Bowl we ordered with extra gravy and cheese magically turns into a basic bowl with barely anything added and definitely not what we paid for.
And here’s the kicker: I’m told that the receipt looks different because there’s no tax on the remake—it’s a “giveaway.” Um, no. It’s not a “giveaway” when it’s a remake due to your mistake. Big difference.
At this point, I gave up. I didn’t even get asked what sauce I wanted for the chicken. I was going to order ranch, but I was cut off like my input didn’t matter. Instead of getting an apology for the inconvenience, we were made to feel like we were the inconvenience. Like a couple of “Karens” coming back to complain over cold chicken.
And the fries? Don’t even get me started. The first batch was decent. The second one? I’m lucky if I got 12 fries. Maybe 13 if we count the one broken in half. It felt intentional.
Here’s the truth: the KFC brand is iconic. The food, when done right, is absolutely worth the wait. But this location? It needs a serious attitude adjustment. Fast food workers don’t need to be perfect—but basic professionalism, communication, and actually giving people what they paid for shouldn’t be too much to ask.
I’ve worked in food service. I get it. But treating grown paying adults like they’re a problem is not it. This isn’t a teenager-only clubhouse—it’s a place people come to spend money on food they expect to be right and hot.
Do better, Plattsburgh KFC. Because right now? You’re giving more “cold leftovers and sass” than “finger lickin’ good.”
… moreLet me just start off by saying—I love KFC. Always have. That crispy chicken, buttery biscuits, mashed potatoes with that golden brown gravy… heaven. So when we roll up to our local KFC in our small town, we’re excited. Hungry. Ready.
We waited about 15–20 minutes in line. No big deal—it’s a busy spot. But the real issue? It’s the every single time we go here, there’s a mess-up. And I don’t mean a small oopsie. I mean… we got all the way downtown only to realize they forgot a large mac and cheese, the extra sauces, and the chicken. You heard me—the chicken.
So we turn around and head back. At this point, it’s about principle. I ask to speak with a manager. The girl at the window says she is the manager. Okay, cool. I explain the situation and ask if they can please just remake the food since now it’s cold and we’ve wasted even more time. They say no—they’ll just replace what’s missing. But at this point, everything’s cold, so yes, it all needs to be redone. Common sense, right?
Instead of any empathy or customer service, I’m met with “aha, yup, aha” like a broken record on autopilot. Not an ounce of professionalism, not even a flicker of courtesy. Just passive-aggressive nonsense. Then we ask about the new Duncan bowl—do they come with sauce? We’re told yes, it comes with two gravies. But somehow, the Famous Bowl we ordered with extra gravy and cheese magically turns into a basic bowl with barely anything added and definitely not what we paid for.
And here’s the kicker: I’m told that the receipt looks different because there’s no tax on the remake—it’s a “giveaway.” Um, no. It’s not a “giveaway” when it’s a remake due to your mistake. Big difference.
At this point, I gave up. I didn’t even get asked what sauce I wanted for the chicken. I was going to order ranch, but I was cut off like my input didn’t matter. Instead of getting an apology for the inconvenience, we were made to feel like we were the inconvenience. Like a couple of “Karens” coming back to complain over cold chicken.
And the fries? Don’t even get me started. The first batch was decent. The second one? I’m lucky if I got 12 fries. Maybe 13 if we count the one broken in half. It felt intentional.
Here’s the truth: the KFC brand is iconic. The food, when done right, is absolutely worth the wait. But this location? It needs a serious attitude adjustment. Fast food workers don’t need to be perfect—but basic professionalism, communication, and actually giving people what they paid for shouldn’t be too much to ask.
I’ve worked in food service. I get it. But treating grown paying adults like they’re a problem is not it. This isn’t a teenager-only clubhouse—it’s a place people come to spend money on food they expect to be right and hot.
Do better, Plattsburgh KFC. Because right now? You’re giving more “cold leftovers and sass” than “finger lickin’ good.”
Claudette Scott
Bought 8 pieces of extra crispy chicken, got biscuits and coleslaw, coleslaw was good and fresh , biscuits weren’t baked enough, tasted half cooked, some pieces of chicken were old & dry ; looked and tasted stale, the coating was not evenly distributed , the flakes were way too big, it was not a good experience to buy food that was not fresh or properly done, that is why the Too Good to go app exists so left over food can be used up and not disguise to be sold as fresh the next day , staff was friendly and service was fast, i plan to return the portions bc i just couldn’t finish it bc it was so bad
… moreSusan Thompson
I found a bug underneath a flap of skin of a thigh (see pictures ) 2 weeks ago. Research on the Internet said it was a kitchen bug. I contacted the local health department, but have not received anything back from them. I would have preferred to contact the manager directly, but was unable to verify who that is.
I loved KFC and was a customer for the past 40+ years. Unfortunately, I can never bring myself to buy anything from them again.
… moreI loved KFC and was a customer for the past 40+ years. Unfortunately, I can never bring myself to buy anything from them again.
Survivor_vr
The food took too long and the staff didn’t even bother answering our questions. The food was alright but not forth 1 hour
… moreAmelia Krywanczyk
The food overall was good. But when Ordering are food there was a mix up which is fine we all mess up some times. But when sitting and eating the food there were two employees arguing with each other, and one person was talking about how much he would get if worked some where else. Overall food was fine but the staff needs to be more careful of what there saying and how pound there saying it.
… morebruce besaw
Again order wrong only about 90% of the time when you go there they get it wrong. They gave us butter, but no biscuits this time last time mashed potatoes, but no gravy time before that order an extra gravy they didn’t provide it just charge us for it. I’m glad the new wings are back. They’d be better if they weren’t fried so bad that they are like eating a rock.
… moreJessica Banks
Asked for my strips cooked fresh bc I had a40 minutes drive home and I was told we don’t do that here we keep them in the warmer I used to work at KFC as a shift leader and we always cooked things fresh when asked to
… moreMya Turner
ordered a root beer got carbonated water. Put the syrup back into the soda machines.
… moreDerrick Gannon
Outstanding. Way better than the kfc in Montreal. Better service.
Fresher then Montreal the chicken.
… moreFresher then Montreal the chicken.
Connor LaMora
I ordered loaded fries and these people gave me a container of coleslaw with barbecue sauce on it. Also, the tenders were cold and pretty terrible for a place that sells pretty much only chicken. You’d be better off eating at Stewart’s
… more