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Chipotle Old Town Alexandria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Alexandria, VA
Chipotle Mexican Grill 601 King St Alexandria, VA 22314 Near King St & St. Asaph. Across from Starbucks
Chipotle Mexican Grill Locations in Alexandria
8 Chipotle Locations in Alexandria ; Chipotle Foxchase · 4531 Duke St ; Chipotle Old Town Alexandria · 601 King St ; Chipotle Potomac Yard · 3425 Richmond Hwy …
Chipotle Mexican Grill in Alexandria, VA
Nearby Stores · Chipotle Mexican Grill. 601 King St, Alexandria, VA, 22314. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 5955 Kingstowne Towne Ctr, …
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Reviews
Nea Bacolod
Chipotle never disappoints! It’s always one of my go-to spots for a quick, fresh, and satisfying meal. I love being able to customize my bowl just the way I like it. The ingredients are consistently fresh, the portions are generous, and the flavors always hit the spot. Definitely a forever favorite!
… moreBrenda Douyon
I am writing this review immediately after leaving this location on December 31, 2025, 6:12pm (just moments ago).
The customer service was extremely poor from start to finish. I experienced dismissive and unhelpful behavior from staff, which prompted me to ask to speak with a manager. Unfortunately, the manager was equally unhelpful and showed no interest in resolving the issue or even acknowledging the concern in a professional way.
I then attempted to call the store for follow-up, only to be routed through an automated system that led nowhere and provided no option to speak with a real person. When I asked the manager for her name, I was told that employees are “not allowed” to give out their names, which further added to the lack of accountability and transparency.
This experience was frustrating, time-consuming, and unacceptable for a brand of this size. I expect basic customer service, accountability, and problem resolution, none of which were provided during this visit.
… moreThe customer service was extremely poor from start to finish. I experienced dismissive and unhelpful behavior from staff, which prompted me to ask to speak with a manager. Unfortunately, the manager was equally unhelpful and showed no interest in resolving the issue or even acknowledging the concern in a professional way.
I then attempted to call the store for follow-up, only to be routed through an automated system that led nowhere and provided no option to speak with a real person. When I asked the manager for her name, I was told that employees are “not allowed” to give out their names, which further added to the lack of accountability and transparency.
This experience was frustrating, time-consuming, and unacceptable for a brand of this size. I expect basic customer service, accountability, and problem resolution, none of which were provided during this visit.
R Sel
This is the only, and I repeat, ONLY Chipotle I go to in the Alexandria area! And trust me, I’ve been to all of them. This is the only** location I’ve noticed that is consistently delicious with fresh ingredients, well-made, no mistakes and everything is on point like the old days.
lol We all know Chipotle’s quality has gone downhill… But you can count on this place to not reflect that! I usually order UberEats from this location specifically or I go in person. Go to this one and you won’t regret it! They’re awesome.
… morelol We all know Chipotle’s quality has gone downhill… But you can count on this place to not reflect that! I usually order UberEats from this location specifically or I go in person. Go to this one and you won’t regret it! They’re awesome.
Brittany Morgan
I ordered a burrito bowl and chips/queso from this location last evening and unfortunately am still recovering from food-borne illness “food poisoning”. I’m excited never to return to this chain. I feel sooo sick!
… moreDmitri Lattanzio
Very “Mid” Chipotle location. Unfortunately that still puts it towards the top for the DMV area :/
Let’s be Real here, as that’s what Chipotle is known for so I’ll stay on brand…
This location stays busy so it’s not surprising that the staff who I know are overworked and underpaid would struggle with keeping the store tidy and/or putting on the customer service mask for every single guest, It’s an exhausting challenge.
That said, I’ve never had a negative interaction with any staff. Although I have had flubbed orders and even more skimpy than usual portioning out of the staff here. Which has probably been to stay in the Goldilocks zone with MGMT…between serving too big and losing money vs having to make a new batch of beans before close b/c early morning prep workers didn’t make a realistic amount for the day.
On top of that, I’ve received less than satisfactory cuts of meat in my plates where I had multiple chunks of pure fat or large pieces of gristle to chew on. Again, this is difficult to mitigate on a commercial scale but very experienced kitchen workers know how to minimize this in the final product too ¯_(ツ)_/¯
All in all, it’s the only Chipotle in Alexandria City aside from Potomac Yard and although it’s not the worst location in NOVA or the DMV, it could certainly be better. I hope to see it evolve into a staple of the community by achieving Restauranteur one day, Old Town is full of small businesses and boutique spots to support, but it’s lacking quality and affordable “go-tos” for any day of the week. That’s why King Street is flooded on the weekends, because everyone is Treating themselves.
Chipotle can change that.
P.s: If you are a Chipotle employee, you should’ve BEEN Union-ized.
… moreLet’s be Real here, as that’s what Chipotle is known for so I’ll stay on brand…
This location stays busy so it’s not surprising that the staff who I know are overworked and underpaid would struggle with keeping the store tidy and/or putting on the customer service mask for every single guest, It’s an exhausting challenge.
That said, I’ve never had a negative interaction with any staff. Although I have had flubbed orders and even more skimpy than usual portioning out of the staff here. Which has probably been to stay in the Goldilocks zone with MGMT…between serving too big and losing money vs having to make a new batch of beans before close b/c early morning prep workers didn’t make a realistic amount for the day.
On top of that, I’ve received less than satisfactory cuts of meat in my plates where I had multiple chunks of pure fat or large pieces of gristle to chew on. Again, this is difficult to mitigate on a commercial scale but very experienced kitchen workers know how to minimize this in the final product too ¯_(ツ)_/¯
All in all, it’s the only Chipotle in Alexandria City aside from Potomac Yard and although it’s not the worst location in NOVA or the DMV, it could certainly be better. I hope to see it evolve into a staple of the community by achieving Restauranteur one day, Old Town is full of small businesses and boutique spots to support, but it’s lacking quality and affordable “go-tos” for any day of the week. That’s why King Street is flooded on the weekends, because everyone is Treating themselves.
Chipotle can change that.
P.s: If you are a Chipotle employee, you should’ve BEEN Union-ized.
Justine Allen
I’m an avid chipotle eater but threw this bowl in the trash. The meat was cold and looked off, not to mention tasted off. The rice was cold so was the fajita veg. It was the middle of lunch rush so not sure why everything served seemed cold and old. Gross- wouldn’t eat here for fear of food poisoning, waste of $11.
… moreStephen Steward, Jr.
Tl;dr, save your money and go elsewhere.
Offensively small portions that force a customer to repeatedly ask for more. To be clear, I’m not talking about a customer asking for extra meat, I’m talking about being served a teaspoon of salsa, or a thimble full portion of sour cream. This level of stinginess negatively affects the “customizable” nature of chipotle dining. That, combined with the irritated facial expression of the employee on my 5th request for more lettuce made for a frustrating and unpleasant time.
I should have read the reviews before going here—seems to be a consistent and pervasive issue. Bad if it’s an isolated practice at this individual store, wholly unacceptable if it’s a directive from corporate.
… moreOffensively small portions that force a customer to repeatedly ask for more. To be clear, I’m not talking about a customer asking for extra meat, I’m talking about being served a teaspoon of salsa, or a thimble full portion of sour cream. This level of stinginess negatively affects the “customizable” nature of chipotle dining. That, combined with the irritated facial expression of the employee on my 5th request for more lettuce made for a frustrating and unpleasant time.
I should have read the reviews before going here—seems to be a consistent and pervasive issue. Bad if it’s an isolated practice at this individual store, wholly unacceptable if it’s a directive from corporate.
eddie hernandez
It April 6th I went in there at 9pm to get two bowls all the meats/proteins were pretty much empty and dried out I asked for the chicken and the pulled pork with extra pull pork. And asked if they had anymore in the back the lady just looked at me like I’m stupid I knew she understood me because I repeated my self twice second time I said it louder than the first but she began to scrape the container to gather what’s left of the pulled pork (which was noticeably dried) and I asked for the Peppers and onions and she barely gave me a pinch of it. when I got to the cashier still trying to stay polite and asked if they can give me pulled pork from a new container because it’s all dried out and she barely gave me any at all. she (the once who served me) checks in the back puts it in a little container and they charged me extra (didn’t notice until I left) . I really do dislike bad customer service. Chipotle usually has good quality service so this definitely caught me off guard. (Photo is with the extra dried pulled pork that was served to me)
… morebrodbrady
The staff was/is more interesting in avoiding the customer and whats on their phone. This is after the lack of awareness they are at work completely oblivious to the unexceptable language they are letting fly around the restaurant. It has been taken off the “disposable income” list. We have no need to vist this brand again!
… moreK Min
The worst Chipotle… The order never gets ready on time!! And they frequently make mistakes on orders, putting wrong ingredients or even entire orders… Flavor is never consistent. Bad.
… more