LM Fanava
We always look at service first, and we can say that We had GREAT service. The young man was very respectful and patient with us as we decided what we wanted to feast on. It was our very first time in the restaurant. First appearance was very, very clean. We will definitely be back. Keep up the great job in service and in the delicious crunchy chicken.
… moreKiah Smith
would not recommend anyone coming to eat here at this location. always serve old food, then have you waiting 30 mins to an hour for fresh food. The african young lady with a thick accent who is supposedly a manager is very rude and do not know how to treat Americans. She talks to customers as if she doesn’t have home training and do not need to be managing no fast food restaurant. I asked her for a additional sauce at the drive through window and also said I would pay for it. She slammed the window in my face and then comes back & say “you will have to go back around in the line to order your sauce” “there are cars being you waiting who have already placed order” when all I wanted was a sauce, that she could have just handed me but no. I didn’t pull back around, I just politely drove to the other Chicken express down 77 near butcher road and got me an additional honey mustard for NO COST! No one was rude there. I would advise you all to avoid coming here. Make the drive on down to the better and nicer Chicken express near butcher road. They have a much better atmosphere and are friendly. 🙂
… moreMark Jones
I used to eat here once a week. I don’t know what happened in the last month or two but there is definitely an issue. I went the first of November and ordered the number one, 4 chicken strips,fries and a biscuit. Got back to my office two miles away to eat and that’s when I found all the food was ice cold. The chicken tasted like it was left over from the night before, the biscuit was hard as a brick and the fries were cold. I threw it in the trash. I decided today to give them another try, everyone has an off day and maybe the food was better. I was sadly mistaken. I got back with the number one and when I opened the box there was ice cold shriveled chicken strips that again tasted like left overs. The okra I ordered was cold all 12 pieces of it. At least the roll was fresh and warm. I don’t know what’s going on at this location, but it has gone way down hill. I think I’ll find another chicken place and quit wasting my money, at $12 a meal, I think I can find better food that is hot.
… moreSerena Gifford
This location saved our butt! We had a 300 person event that the catering fell through on just an hour before dinner was supposed to be served. I got a hold of this location and MAN did they save me! They managed to put together a bunch of the food I needed in record time! The customer service was on point! Thank you so much!
… moreAustin Tims
Went through the drive thru proceeded to order 25 bucks worth of food to get told at the window they don’t have any of the food and will not be able to serve it for the night. Absolutely no transparency between the cashier and the consumer once I went inside to get a refund and inform the manager she begin to be very rude and get an attitude. They need new staff that is properly trained and does not have an attitude problem.
Her name was tamiah.
… moreDustin Hightower
Found hair in my food making me grossed out beyond able to even try to eat the tenders. I was working in the area and stopped so i didnt notice until i was 15 mins away on the highway. Im highly disappointed in the size of tenders as well for what they used to be. After avoiding Chicken E for about 2yrs ill go back to avoiding them again.
… moreChris Martin
I love this location and my score is not a reflection on the employees, food or store itself but rather on the blonde female manager with glasses. Everyday I purchase a large sweet tea. Most days I am asked to donate $1 “for the children”, no charity name. Sometimes I donate, sometimes I don’t. Tonight I went inside and ordered my tea. The very nice young man behind the counter was ringing me up and hadn’t even given me my total before she turned around and yelled at him loudly “make sure you’re asking for donations on EVERY order. Every single order!”
He honestly looked embarrassed. Not only had she yelled at him before allowing him the opportunity to actually ask the question, she yelled loudly enough that myself and the two other customers waiting were baffled. Next time pull him to the side rather than publicly shame him for not being fast enough to ask me to donate 100% of my purchase price.
Lead with kindness and patience Karen
… moreJoshua P
I have been eating at Chicken Express since it opened here. It used to be good but now not so much. Their prices are ridiculous. And the fact so many of yall just keep shoveling out the money is nuts. Anyway, to each their own.
… moreDaniel Bina
We pulled up at about 950 pm. I knew it would be a gamble if they still had food, but they still made fresh tenders for us even though they closed at 10. It took a little longer than the time they said it would, but I can’t complain when showing up so late. We had just finished a baseball game and were starving. Thank you for staying over to cook us fresh tenders on our ride home.
… moreCrystal Townsend
Tonight I tried to stop in and feed my family. A very RUDE lady came in screaming about her oder. Lady had been giving a refund since she didn’t want to wait. The people that spoke to her did anyone amazing job. I had told her that they have the right to refuse service and she acted like she wanted to fight. My family was done so we left.
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