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Fast-food chain specializing in fried chicken fingers, crinkle-cut fries & Texas toast.
Address and Contact Information
Address: 3851 Plano Pkwy, The Colony, TX 75056
Phone: (214) 494-6291
Website: https://www.raisingcanes.com/
Menu Photos
Order and Reservations
Order: Order online
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Raising Cane’s in The Colony, TX, – 3851 Plano Pkwy
Located in The Colony, at 3851 Plano Pkwy The Colony, TX 75056 Raising Cane’s serves only the most craveable, cooked to order chicken finger meals, …
Raising Cane’s | Chicken Fingers | Order Now | Raising Cane’s
Order craveable chicken finger meals from Raising Cane’s – hot, fresh, and served with our famous Cane’s Sauce. Start your online order now.
Raising Cane’s in The Colony
Located in The Colony, Raising Cane’s serves only the most craveable, cooked to order chicken finger meals, paired with our signature Cane’s Sauce that is …
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Reviews
Alex Len
I ran to grab a quick lunch, service was what ever honestly, the lady taking the order seemed so over it. Waited almost 15 mins for a box combo, and was gift just that with a friend hanging around. Very disappointing!
… moreDerek Austin
This was hands-down one of the most disappointing experiences I’ve ever had at Raising Cane’s.
The restaurant itself was dirty, the ketchup machine was completely empty, and there were no cups available to even use it. I notified the staff, and while one employee eventually added cups, there was zero urgency to actually refill the ketchup. Instead, he chose to stand around chatting with another employee while customers—including myself—were waiting to eat their meals.
After several minutes of watching this play out, I decided I was better off leaving and taking my business elsewhere. That’s not something I do lightly, but the lack of attention to detail and basic customer service was unacceptable.
Judging by the reviews, I’m clearly not the only one who’s had repeated issues with this location. I’ve been to other Raising Cane’s nearby, and the difference is night and day—which points to a leadership and training problem. Either management isn’t paying attention, or standards simply aren’t being enforced here.
This is not the Raising Cane’s brand I’ve known or supported in the past. Until something changes at this location, I won’t be returning.
… moreThe restaurant itself was dirty, the ketchup machine was completely empty, and there were no cups available to even use it. I notified the staff, and while one employee eventually added cups, there was zero urgency to actually refill the ketchup. Instead, he chose to stand around chatting with another employee while customers—including myself—were waiting to eat their meals.
After several minutes of watching this play out, I decided I was better off leaving and taking my business elsewhere. That’s not something I do lightly, but the lack of attention to detail and basic customer service was unacceptable.
Judging by the reviews, I’m clearly not the only one who’s had repeated issues with this location. I’ve been to other Raising Cane’s nearby, and the difference is night and day—which points to a leadership and training problem. Either management isn’t paying attention, or standards simply aren’t being enforced here.
This is not the Raising Cane’s brand I’ve known or supported in the past. Until something changes at this location, I won’t be returning.
Doug Caldwell
UPDATE Jul 2025: 2d visit here although I didn’t think we had been here; forgot. Very good meal as Snoop Dog got us an extra chicken finger on this special day. Lots of customers inside and in drive-thru. Snoop Dog knows how to treat Raising Cane’s customers. 2024: First time at this location and we did take out. We have eaten at several locations in Collin county and they are all good. Just a matter of which one is closer for our trip. Interior same as others (see photos). We got the Big Combo which for two was just right to split the food.
… moreTrenton Larkin
We love Cane’s Chicken but my wife loves her fries and chicken EXTRA crispy. We always ask for them to keep her order under for a full minute longer but we always have to send it back to the kitchen. As it never gets done correctly and the staff was rude about it when we asked for the extra crispy and when we had to send it back to be redone.
… moreJasmine O’Conner
The location and food were decent, but I’m open to giving this restaurant another chance. I ordered the chicken tenders and fries but skipped the Cane’s sauce—a decision many have said I might regret. The service was satisfactory, the drive-thru wait was brief, but the food could have been more fresh. I’m looking forward to trying it again, especially with the sauce next time!
… moreBryce Watson
The people here literally cannot wrap their brain around putting two seperate orders in two separate bags…
At first I figured it was a miscommunication but now I’ve described it in so many different ways and not once have they understood it…
I’m meticulously went into detail about how to put one order in one bag and the other order in a separate bag also.. but they cannot put two and two together… Good food tho
… moreAt first I figured it was a miscommunication but now I’ve described it in so many different ways and not once have they understood it…
I’m meticulously went into detail about how to put one order in one bag and the other order in a separate bag also.. but they cannot put two and two together… Good food tho
csrhodey
I love this Cane’s. I eat here 3 times a week for lunch and it’s not just the great chicken, it’s the staff. They greet me and my lunch partner by name when we walk in the door and treat us like family. Cane’s – One Love!
… moreCarol-Lynn L
We eat at Cane’s quite frequently and never have a bad experience. Tonight we dined in at this location and had a WONDERFUL experience because of Andrew. He was super polite from the time we walked in until the time that we left. He went above and beyond to make sure we had what we needed during our meal, checked on us and even offered to clean up our tray after we were done. He was attentive, kind, and always had a smile on when interacting with us. Thanks for making our Cane’s experience even better tonight Andrew!
… moreMalinda Smith
Went to the drive through Window on 12/13 around 10:15pm.
Young lady on the intercom was very rude. Rushed us through our order.
You can tell there are a-lot of young teens on staff. May need more training on how to treat customers.
… moreYoung lady on the intercom was very rude. Rushed us through our order.
You can tell there are a-lot of young teens on staff. May need more training on how to treat customers.
Char
We came into town late so they were closing soon. Usually don’t like going to places that are about to close but, we were hungry and our choices were limited. The young man who took our order was very courteous and welcoming (on 11/08/23). The food was hot and tasty. Bathrooms were clean.
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