S. N.
Visited today and ordered a cup of ice. The carhop did not greet or identify herself and immediately said “TIP” when handing me my order. I completely understand tipping, but basic customer service should come first. For example like Chick-fil-A customer service! Please teach your carhop’s customer service.
… moreMickie Stewart
Sorry Employees, Long wait and never gets your order correct and then say they can give you a discount on what you didn’t receive in your combo meal.
I said No where is your manager or give me my money back . So no manager they just added what I didn’t receive in my order.
… moreBrittani Davis
I had a really disappointing experience at the Sonic Drive-In on Wheatland in Dallas. I ordered a burger, mozzarella sticks, and two drinks, but everything came out cold. The burger was poorly assembled, and the mozzarella sticks weren’t even warm. It’s frustrating when your food isn’t prepared properly.
What made it worse was the service. The carhop had a terrible attitude—when I spoke to her, she gave me a look like she didn’t want to be there. I tried to stay polite and wished her a nice day, but she just walked off without saying a word, let alone smiling. No customer service whatsoever.
I’m not one to leave bad reviews, but this experience really left a bad taste. I won’t be coming back to this location anytime soon.
… moreWill
Ordered here on the mobile app. Pulled up and checked in at the stall I was at. After a couple minutes a message popped up saying someone was on the way with my food. Jenae or something. 10 minutes goes by. Nobody comes out. I press the red button to ask someone. Another 5 minutes go by as it just says someone will be with you shortly. Nothing. Mind you there wasn’t any other cars in the stalls, so it wasn’t a busy time. I finally pull around to drive through and say I had a mobile order and checked in. They just told me to pull around to window asked my name and handed me my food, which was cold by that time. What the hell happened that they couldn’t just bring my food out?
… moreKristopher Bryant
I’m not one to write reviews as I know everyone is doing what they can. But this Sonic is just not good. I waited over 30 minutes just for a drink. And when I pressed the button to ask about it I was told there was a lot of cars so I need to wait. I could understand if this was meal but it was only a DRINK. I don’t not recommend this location. I noticed people who came within my wait order full meals and get it fulfilled before my drink. I’m very disappointed and although I live around the corner I will drive to another location before I go here again
… moreLawrence Cole
Very good food. Sat outside in the Spring sun for lunch with my wife. Service was attentive and quick. Pricing better than the surrounding fast food places. This is now a Sonic on our preferred list. Five stars because it met expectations, not because it is a five star restaurant mind you.
… moreChyna21 H
Y’all be careful this place will shut down an hour early and every night their system is not working because they don’t wanna continue to work. They wanna go home and I don’t think it’s fair to the business. You’re supposed to close at a certain time and I’ve came here three times this week each time late at night when I’m off work they saying their system is down and I’ve came to realization their system is not down. They’re just lazy and don’t wanna work and they’re ready to go home. They’re cleaning up two hours before it’s time to go home It doesn’t make sense that I have to choose another restaurant all due to their employees negligence. I’m only posting this because I wanna save time for y’all that really wants to get something to eat late night
… moreJohnny Brown
They don’t where hair nets they let’s anybody talk today workers any type of way they talk about their workers in a Manager group chat we had roaches all in the ice running around. They said that they workers brought the roaches up there. They be reusing cups I never seen them clean with soap. It’s just water everything just get rinsed off. It be Hair and people food and when people complain, they say that they don’t care and they can go to another sonic
… moreBernardo De Leon Jr
Apart from them giving us two wrong orders, the drink for my wife was unacceptable. It had broken styrofoam pieces from another cut mixed in with the sonic blast. Unfortunately we didn’t notice until we were home eating it. We wanted to go back and confront them about it. But we had two toddlers with us that had enough and wanted to go home. I hope they correct this issue.
… morePAULINE RAMOS
Got the half price burger after 5. It was all good but i ordered onion rings asked for ketchup, she said it was in there. Smh. I must be blind. Luckily i went home to eat. But if you didn’t put the ketchup you don’t have to lie about it. Lol
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