Cracker Barrel Old Country Store

  4.3 – 1,921 reviews   • American restaurant

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Cracker Barrel in Henderson, Kentucky is where friendly smiles meet homestyle cooking and unique shopping—all at a fair price. Whether you’re craving Breakfast All-Day with fluffy Buttermilk Pancakes or Southern classics like juicy Fried Chicken and slow-simmered Chicken n’ Dumplins, there’s something for everyone. Order online for easy pickup or delivery, or swing by your local Cracker Barrel to experience true country hospitality.

Homey chain restaurant serving American comfort food, with an on-site general store.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Cracker Barrel Old Country Store 42420

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crackerbarrel.com

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Reviews

William M
This place is horrible. Never anyone available for carryout orders for people who have ALREADY paid online!! They are to worried about the sit down customers checking out so they can fill those tables. Your order will sit on the shelf through 10 people at the register you will have to walk up and take your order yourself. I also ordered 8 biscuits and butter and honey. This place gave me 4 little cubes of butter and ONE HONEY PACKET for 4 meals! What a joke!!!
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Kurt Wiesen
Waitress did an excellent job. Staff seemed short handed but they were all working with and helping each other. Food was served correctly and hot. Was one of the best visits we have had there in a while.
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Elizabeth diaz
The food was amazing, the waitress was on top of it all and even the manager came by to check on us. 10/10 would recommend going to this Cracker Barrel. We have one in Madisonville where we live but I always have issues there so I would much rather drive the 25 minutes just to eat in Henderson!
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James Todd
Had the best home style chicken meal- just like my momma made. Vegetables and meat were hot! Husband had the country fried turkey and said it was great. Fast service. Hot food. Manager was right on top of things talking with customers and staff. Live in Madisonville but travel to Henderson for service, atmosphere and good food
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Beth Lawrence
Well it was the first time i had ate in there and we had order on the app. Well something had happen try to pay for the total of it, so I ran down to the restaurant to example what happen and I thought they understood got to the car and didnt have my order but I went back in talk to the manager example and he made it right and had my order ready in a few minutes. So I was very pleased. Also I was amazed at the inside of the restaurant when you first walk in, there’s so many different things you can buy. Like I was a kid in a candy store. I wish I had brought more money with me that night . But next time I’ll be prepared.
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Kre8tive
Broccoli Cheddar Chicken? More like Broccoli Cheddar Rawken.
We eat at Cracker Barrel so often, the hostess practically knows our drink orders — so believe me when I say this review comes from a place of love (and mild betrayal).
I ordered the Broccoli Cheddar Chicken — you know, the cheesy comfort hug in casserole form. But what I got was something that looked like it needed a few more laps in the oven. The chicken was undercooked. Not just “oops, a little pink” — I’m talking cluck cluck, I still have dreams undercooked. Pretty sure it winked at me.
I didn’t come to play “Guess That Temperature” with my dinner. The broccoli was sad, the cheese sauce had separation anxiety, and the whole dish felt like it needed a redo and a prayer.
I love this place. We come twice a month because Cracker Barrel is usually consistent — cozy, hearty, and hits the spot. But this time, the spot it hit was “food safety violation.”
Please, for the love of southern hospitality and fully-cooked poultry, make sure the chicken isn’t still doing the two-step in the oven next time.
Still a fan… just slightly traumatized.
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Tiny Tink
Well started with salad. Half my bowl of lettuce was wilted & nasty. So I gave up. I’d ordered the chicken & dumplings with its customary 2 sides. I’d gotten broccoli ( wayyy undercooked) Don’t get me wrong I like it somewhat crisp but not raw like on a veggie tray. Salad was an upcharge. When manager (whom was very nice btw) offered another salad…um no ty the 1st was bad enough. So instead he SHOULD of offered me my second side since 1st was inedible. Now the chicken and dumplings …blah, very gummy and a total of 3 small pieces of chicken in the whole dish. Now my husband had the 4 piece fried chicken dinner, cheesy hashbrowns & green beans. He loved his dinner. I tried the chicken wing & it was very good. I didn’t try the hashbrowns or green beans. I’ll take hubby’s word those were good. Now our server Jade..oh boy… prior to ordering husband asked if they honor Military or senior discounts. To which she replied then dismissed the conversation to ask about ordering. So husband asked well can you find out if they honor either of those. Midway thru our lunch he inquired again to Jade for an answer. She again replied I don’t think so. So my husband asked her directly, well DIDv you go and ask. She replies I don’t think they do. So he replied so you did NOT ask ‍♀️.
Throughout meal I’d asked for extra napkins 3 times. Finally gave up and went to the kitchen to ask there for them myself. Upon leaving we noticed how trashed the place was. Tables not bussed all over. Food, napkins etc on floors. The entry & exit doors are in DESPERATE need of some windex.
I should of known better when we had to ask to have our table wiped prior to seating. Ended up wiping parts of table with food still on it busboy missed along with the chairs.
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T Green
Took 2 hours! Waited 15 minutes for a table. Got orders in promptly. Waited 1 hour for our food to arrive! The restaurant wasn’t THAT busy! Food wasn’t THAT great! Disappointed.
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Karri Brockman
My husband had the country fried turkey & I had the herb roasted chicken. Both were AMAZING! That chicken is some of the best I’ve ever eaten in my 48 years & I’ve eaten a LOT of chicken . They turkey was a tiny bit salty for my husband’s taste but I thought it was delicious! It didn’t stop him from devouring it though we will definitely be getting those again & maybe we will swap dinners this time! Yummmm! Plus, our server was very sweet & did a great job!
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ChrisD399
Great food and service, sometimes very rarely they don’t cook the food right. Today was one of those days. Ordered biscuits and gravy and the gravy tasted like smoke sausage but not good sausage. More like old sausage, probably didn’t wash whatever they used to cook the gravy in. But service is top notch, always kind and welcoming.
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