

Fast-food chain topping burgers, fries & hot dogs with a signature chili since 1946.
Hours
| Friday | 8 AM–1 AM |
| Saturday | 8 AM–1 AM |
| Sunday | 8 AM–1 AM |
| Monday | 8 AM–11 PM |
| Tuesday | 8 AM–11 PM |
| Wednesday | 8 AM–11 PM |
| Thursday | 8 AM–11 PM |
Address and Contact Information
Address: 5663 Valentine Rd, Ventura, CA 93003
Phone: (805) 650-6647
Website: http://originaltommys.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Original Tommy’s: Home
Our Menu – Original Tommy’s
Original Tommy’s World Famous Hamburgers – Ventura – joe coffee
Reviews
This location is right off the 101 in Ventura and has a great drive through. Unfortunately the lack of an ordering screen and the loud road noise nearby, cause the chili dog I had ordered along with a double chili burger to translated as an order of chili fries.
That issue aside the food was hot, well seasoned and just what I remembered in terms of heavy, rich, salty, savory chili piles on crisp fries and hot beef. Tommy’s is truly indulgent and has been around for decades for a reason. The photos may not look appetizing, but it’s some gooood stuff.
Grab some extra napkins and try Tommy’s if you’ve never been but check on your order carefully if there’s any confusion during the order process. I’m sure I’ll be back.
My husband and I stopped by on New Year’s Eve around 10 PM. They were open until midnight, and there was no one else in the drivethrough at the time. The woman who took our order seemed rushed and came off as rude. After every item I ordered, she cut in with “anything else?” even though no one was behind us. I was also told they didn’t have root beer floats, and the way it was said felt more dismissive than helpful.
When we pulled up to the window, there was no greeting or interaction at all. The food was basically handed to us, and the whole exchange just felt uncomfortable. This wasn’t a one-off experience either and I’ve noticed the same kind of service on previous visits.
I understand that working holidays isn’t always a choice, and I try to be understanding of that. Still, when the place isn’t busy, better customer service would make a big difference. I enjoy the food and want to keep coming back, but the service has been a consistent letdown.
The manager, Heaven, was outright unprofessional. While I waited for my food, I watched her yell at employees, rush them unnecessarily, and criticize them in a way that was harsh and disrespectful. A manager’s job is to lead under pressure, not to create fear among their staff — and several crew leads handled the stress far better than she did.
When I politely raised concerns about hygiene — employees not wearing hair nets and a wet floor that could have caused someone to slip — Heaven dismissed me. She told me, literally, to “go somewhere else,” and rolled her eyes as if my concerns were a joke. Her personal hygiene was noticeable from a distance, adding to an already unpleasant experience.
This is not just poor service — it is unsafe, disrespectful, and completely unacceptable. A paying customer should never be treated this way. Heaven’s management style is alarming, and the restaurant clearly needs serious oversight. I left without my order and will never return. Original Tommy’s must address this before someone else has a worse experience, or worse, gets hurt.
I enjoyed the food here, the staff was great. Came in on a random weekday, just after the lunch crowd, but before the dinner crowd. Lots of free parking out in front. The place is meticulously clean and well kept inside.
The consistency in the food is amazing, especially being so far from the original location in Los angeles. I like how the chili taste the same, the fries are crispy on the outside, and the burger I got with the Thousand Island is identical to anyone of the Tommy’s locations you find in the Los Angeles area.
The food was great! It’s good food, served quick. I had no issues with the wait time, which was relatively fast.
The bathrooms are well kept, clean
I have no complaints. I would definitely stop by here again if in the area.