Nena C
I ordered a surf and turf combo and six apple pies. When asked what sauce I wanted, I was told they were out of the blackened ranch. So, I asked what sauces they had. The girl and I ran through the list of available sauces and I decided on honey mustard. They didn’t have any apple pies ready, so I was asked to park and wait about 6 minutes which I did. I even made the comment that I had time to kill (I was waiting for my daughter who was not with me to be released from her medical appointment which was about 5 minutes down the street). 20 minutes later someone brings my food out, but no one ever gave me my drink. So I asked for my drink and while the young man was gone, I asked my daughter who was with me to check the apple pies to make sure there were six of them. She did not know to notice if they had cinnamon sugar on them. After receiving my drink, we drove down the street to the site of my other daughter’s medical appointment. When I opened the bag, I found four BBQ sauces and one cocktail sauce. Wrong sauce, too much BBQ and not enough cocktail (two and two would have made more sense). It wasn’t until I got home in Riverside about two and a half hours later that I discovered there was no cinnamon sugar on any of the apple pies. That is the whole reason why Popeye’s apple pies are thought to be better than those offered elsewhere! I tried calling multiple times since I’ve been home and no one will answer the phone. I guess I know now not to ever visit that location again especially after reading the other reviews. So disappointing!
… moreJessica Moreno
I got a 16pc tender meal comes with 3 large sides and biscuits and a chicken wrap, paid over $60. The side of Mac n Cheese was half filled so I basically got a small in a large container. And I asked for the sweet n spicy sauce that they use on the wings for my wrap and the kept giving me the wrong sauces! Like come on! I finally gave up and just left. They are so incompetent at that location. Every time I go there is always something wrong with the order. They need to hire new staff that actually cares!
… moreLuke Van Hoosen
Love their chicken sandwiches, usually order out. Once the fries were pretty meh once I got home. The spicy chicken sandwich has some heat, pickles are thick cut.
… moreChanning Smith
Fries half filled, forgot to put shrimp in my basket, service sounded like they didn’t want to be there. Atmosphere nice and dark so it looks unattractive.
… moreLISA TROTTER
Went through the drive through about 4:30 today. Had to wait a bit to place my order. Ordered a #5 three piece chicken tenders, spicy. What I got was three pieces of chicken, not spicy. I don’t know how hard a fast food job can be so I’ll just say that the service at this location is very poor quality. And that shows through the reviews I’ve seen. Not only did Popeye’s take the green beans off their menu which was the best side they had but then they charge me extra to order the side of Mac and cheese. Shame on you Popeye’s!
… moreMaram Al
Ordered a 16pc tender meal, it was basically $50, and the tenders do not look like the picture advertised at all. This is not a chicken tender, this is a chicken tender bacon strip. My family was still hungry and we went to in n out after. Don’t waste your money here.
… moreLance
This is has the worst wait time there is. It was just one person ahead of me and we waited 15 minutes for our order. I thought Tim Horton’s was suppose to make this place better, instead Popeyes and Burger King (which are own by Tim Hortons) have the worst waiting time ever. Plus the customer service is not like their commercials, instead the employees here behaved like they didn’t want to be here. The place was actually clean but the employees attitudes were dirty. Sorry” I didn’t love this chicken at Popeyes”!!!
… moreEnrique Del Rosario
This is basically is drive thru place for chicken cravings. Granted , they have seats and tables inside, drive thru is the way to go….
Doing their survey is also not bad. Once you order, get a receipt do the survey.
Basically, gives you a code for free 2 pcs chicken + biscuit with a purchase of a large drink. Not bad. You pay 4 dollars for a drink and some chicken.
I went almost 4 pm and ordered. Advised me of a 5 min wait since they were cooking a fresh batch. No worries, paid and parked infront. They got it to me quick and easy. Not bad to be honest.
Granted inflation did do a number so their combo meals are a bit expensive compared to other places but thats fine.
… moreMe
You are pushing your elderly people out …a lot of them don’t know how to use a kiosk
… moreJohn Curtis
People working are incredibly nice and wonderful. The food though… quality has gone wayyyy down over the years. Cheap chicken now but at very veryyyy high prices. Seriously unfortunate. 2 stars is being generous and only for the people working. Out of 10 for the food… 4. Staff… easy 10.
These fast food places are not going to make if they lower the quality and drive the prices up. My wallet took and spanking and my toilet took a beating.
… more