
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Decatur, Alabama store located at 514 6th Avenue Northeast. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
Hours
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM–11 PM |
| Saturday | 4:30 AM–11 PM |
| Sunday | 5 AM–10 PM |
| Monday | 4 AM–10 PM |
Address and Contact Information
Address: 514 6th Ave NE, Decatur, AL 35601
Phone: (256) 298-7005
Website: https://locations.eatatjacks.com/al/decatur/514-6th-avenue-northeast/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
You could clearly tell One of the girls was off work. She was standing around and just talking as loud as she could, as if she thought people Cared about what she was saying. Joking around with the coworkers and all of them were basically yelling at each other in a fun way, not mean, but it was so distracting, and the service was slow because of it.
I just can’t believe how unprofessional they were in there.
I was recommended (by Jack’s) to send my complaint to the website, so I did. After doing so, I received an email from a rep seemingly trying to make it right by offering a replacement and a coupon for something. So I agreed, and never got another reply (or the offerings previously mentioned.). Not sure what the point of even emailing me was, but FAIL.
Original:
Not sure what goes on here in the mornings that makes this Jack’s hit and miss, but it’s good sometimes and bad others. I mostly get breakfast here; the sausage, eggs, biscuit, gravy and grits (which I always replace the grits for another egg.).
Most of the time the food is good, but other times it tastes funny, and makes me feel slightly weird afterwards. Specifically the gravy.
Many times my order isn’t correct; where they don’t swap the grits for another egg.
But this morning I received a plate that (combined with previous “what happened to that?” experiences.) makes me question going back. This morning my plate has a piece of sausage in it that looked like either an employee (I’m hoping.) got hungry and ate part of it, or a rat got a hold of it.
Either way I’m not happy about it, and too many questions are going on in my mind to return.
No I didn’t eat it, I trashed the whole plate.
Update:
I was recommended (by Jack’s) to send my complaint to the website, so I did. After doing so, I received an email from a rep seemingly trying to make it right by offering a replacement and a coupon for something. So I agreed, and never got another reply (or the offerings previously mentioned.). Not sure what the point of even emailing me was, but FAIL.