Big City Wings

  4.1 – 1,117 reviews   • Chicken wings restaurant

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We offer great Buffalo-styled wings, traditional American cuisine, and a full bar with a sports bar environment for the entire family to enjoy. We feature daily specials, such as Two for Tuesdays, and Happy Hour from 3 p-6:30 pm Monday through Saturday.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Big City Wings 77396

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bigcitywings.com

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Reviews

dawson welch
First time coming to this location. Stoped by to watch the UH game and this was the perfect spot. Ordered the potato skins and a monster boneless wing basket with sweet potato waffle fries. Everything was fantastic! Teriyaki sauce they used was the best Ive ever had. The waitress Kaila was perfect probably one of the best servers I’ve come across. Ask for her! Great location! Great staff! Great food!
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Quintessa Fishburne
$23 for this little bit of food is crazy. The fries were not fresh at all. The wings were actually good, but the proportion and the fries is definitely not worth the money spent.
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Yelper Lou MC
I came to Big City Wings in Fall Creek area because a friend was craving for wings and fries. There was a wait for food in the afternoon. Not sure if that was the shift changing time. But food was fresh.
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Elexis Flores
so hear me out I use to to go this place all the time and it was amazing, but now 2025. It’s just not worth your money. Firstly it’s expensive for wings that aren’t even that good but still decent. What made me want to leave immediately was the smell, there was some type of stench that was just horrible and made my experience not fun at all. Anyways overall I would only go here for the deals they have on Sunday, but would recommend Buffalo Wild Wings.
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Alex Flores
Food was great, wing size are jumbo size. Explains why the meal cost $20. We had the mango habanero, my opinion it was not spicy at all. Other than that, good was good. Ice tea need to be served with more ice, it’s called ice tea for a reason.
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Diana Arredondo
Our server Leslie was a great experience. She attended us really well and checked in often. The food was brought out quick and we enjoyed our time here! Definitely ask for Leslie when you come in!
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Rafael Delgado
Absolute disappointed with this place today. It’s a great promotion today and the environment is great! Unfortunately the service is a disaster and very unacceptable! We sat 20 minutes before I asked to speak to manager. Waitress attending us apparently lost our order after 5 minutes and after giving her our order again she came back another 5 minutes later to advise us that her manager had taken her off our table and she didn’t know who our server was? I asked her to get me the manage on duty to escalate this unfortunate situation. Another 5-10 minutes passed and no manager came to visit our table. Frustrated I had to get up from my seat and look for the manager. Again, manager went to go look for waitress to see what had happened. That manager then came to our table to get our order (3rd time) and apologized for experience. Another 5-10 minutes passed and our drinks were dropped off by manager. Minutes later another manager stopped by our table to get our appetizer order apparently to pay for our appetizers. I politely and upset advised him that I didn’t want free food and that it had been close to 40 minutes since we placed our initial order and not even appetizers had reached our table yet. I also advised him that we (my wife and I) were super hungry too , to which he just looked at me while he walked away. It’s now been 46 minutes and out appetizers just got delivered by first manager.

Simply disgusting service. We are frequent patrons of this restaurant due to its food, environment and great service. Today is as busier as I ever since, and unfortunately our experience was ruined after 5 minutes of being here.

Looking for accountability and giving feedback to try to avoid this from happening to other existing and new patrons.

Will update after our visit.
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David Fisher
I would advise management to take much more time in the training of your staff as the service I experienced today in trying to pick up a simple to go order was absolutely inept and totally lacking of any training. Called in an order. Had to repeat the order 5 times over the phone. Arrived to pick it up and no one was at the pick up counter as they were all watching TV and I was completely ignored for at least 10 minutes. There were maybe 5 patrons in the entire restaurant but as many as a dozen waitstaff and mgmt loitering around. After finally getting the attention of someone, they checked on my food and of course, it was not ready! When they did bring it, one order of wings was missing and was never included in the order to begin with, even after I had reviewed it with the person who answered the phone 5 times! I was also put on hold for 5 minutes ( probably while they finished watching the TV show they were watching!!). It took another 15 minutes for them to get my 5 plain drums to me! This is a wing place right? 15 minutes to get 5 wings. I then left, but when I got home there were know condiments included in my order, that is, no ranch, no sour crème, no blue cheese. So, I drove back to BCW and low and behold, there my condiments sat behind the counter completely ignored! I then asked for a mgr who arrived and just stood wide-eyed looking at me and said nothing, no apology, no we’ll give you a refund for the wings that were missed! Nothing said! Nada!! Not one word from this person!! I live in Fall Creek. If I owned this restaurant I would be making changes or at least find intelligent folks who care and train them! I assume it is difficult to find employees to fill the bill. Never ever have I left a review like this in my life, but the ridiculousness of this event prompted me to let all know about what occurred. BTW: By the time I got home (the 2nd time) the food was cold!
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Yesenia Gonzalez
BIANCA was absolutely AMAZING! From the moment we sat down, she was friendly, attentive, and made us feel so welcome. She checked on us often, had great recommendations, and made sure everything was perfect the entire time. Her positive attitude and professionalism truly stood out and made our dining experience even better. If you’re lucky enough to have Bianca as your waitress, you’re in great hands. She’s a true asset to this restaurant!
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Kristen
My first time here.. Service was good but food not so great. I was looking forward to trying the wings and fries but unfortunately, it was too salty.. making it difficult to enjoy the meal. The fries were not cooked all the way. At this price level, I expected a better balance of flavor. Going back to Wingstop!
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