Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Samantha Melendez
On February 3rd I had a friend order me Chipotle through Doordash. I have severe allergies and disabled so my orders are very simple. As you can see I had to redo my order THREE times till they got it right. As you also can see in the images of the 2 different bowls you can see what I get. I had tried to talk to Doordash about this issue but this is truly a staffing issue and safety issue for people who have allergies. I don’t know how hard it is to comprehend the most basic meal they probably get. The first time they put cheese. I am extremely allergic to diary products. I am lucky I know better to always check my food before i eat because the cheese was hiding under the guacamole. The SECOND time I ordered they put salsa. I am very allergic to some of the ingredients that are in there as well. Both of these bowls had extra added items that could have killed me. I have MCA’s and could’ve went into anaphylaxis shock. The reason I knew better each time to check is because this isn’t the first time I have had this issue here. It happened once before again on a Doordash order and again IN PERSON. When I was able to go to Chipotle I watched them add stuff I didn’t ask for and had to tell them I didn’t ask for that when making the bowl. Again all Doordash can do was submit me refunds and hoping they would get it right each time. I continued to place orders because there was nothing else I can eat at the time and needed food or else I wouldn’t of waited till the 3rd try for them to get it right. It shouldn’t be this hard for people who have allergies to get the food they had asked for. Having health issues is already hard to navigate as is, and it’s harder to do when a person is disabled and just needs to eat. Will never be going back here.
… moreAndrew Krisko
Received 2/3 portion that we ordered with none of my sides, then spent an hour trying to go through Chipotle’s Support Page, just getting some ‘failed to submit’, attempting on multiple browsers. Went through Chipotle’s support chat and asked for a refund on missing items, and that automatically closed out the chat. So done with these big chains. Support local businesses, y’all.
… moreCheesecake
They are so greedy with the meat here it’s actually horrible. The food comes out cold. Its like their steam table doesnt even work. DO NOT ORDER HERE. I ordered a burrito and it was THIRTY DOLLARS. because i kept asking them to add beef. Absolutely horrible.. chipotle fell off. The girl behind the register is acting like i took the meat out of her home fridge or something. Lastly, the place is also super dirty.
… moreTine Chez
This was my very first time trying Chipotle, and it did not disappoint! The food was flavorful and definitely lived up to the hype.
That said, there are a few things I hope the location can improve on. First, the cleanliness needs attention. When we sat down, most of the tables were dirty, I had to sanitize our own just to feel comfortable. The area around the soda fountain was also messy and unkept, which took away from the overall experience.
Additionally, while the food itself was great, the way the guacamole and queso containers were handled didn’t sit well with me. The employees changing them were slamming the containers down rather roughly, which felt careless. A little more care and gentleness would go a long way.
Lastly, the staff could work on being a bit more approachable. A welcoming attitude would really elevate the customer experience.
Overall, I enjoyed the food and would come back, but I do hope to see some improvements in cleanliness and customer service next time.
… moreAmazon Prime1
Bruh… Chipotle’s running their kitchen like a government shutdown, confused staff, missing departments, and zero accountability. My bowl looked like it got caught in budget cuts: six sad pieces of lettuce, a whole damn flood of red salsa drowning everything, and no sour cream in sight.
They keep raising prices like they’re funding a stimulus package, but the quality’s been on strike since 2023. If this was Congress, they’d still be arguing over who forgot the guac while the salsa floods the economy.
At this point, Chipotle ain’t serving food, they’re serving disappointment with a side of “try us again if you hate yourself.” Whoever’s in charge back there needs to clock out, regroup, and come back when they remember what a burrito’s supposed to look like.
… moreQiana Jones
As a frequent visitor at this establishment, I’ve watched workers come and go. The only issue I’ve ever had at this particular location was hard chicken and that was probably because it was at the bottom and had been on the warmer quite sometime, and it was nearing closing time. Tonight, my experience was not as it should have been. I value servers and their time, so I’m always extra nice and understanding. I started my order of a bowl with chicken and beans with queso. I got to the veggie section and it went down hill. I asked for corn and she proceeded to scoop the last little bit of corn out of the container. So I ask if they have anymore, she says no. So I asked her if she could get a scoop from the other side, she says no we are not allowed. Mind u the line is damn near out the door. I asked if they had any more in the back. She doesn’t reply. Now it’s about 750 something in the evening. So she says anything else. I say no, no thank you. I no longer want to order and I leave. Why do these folks think I’m going to spend 20 or more on some food but I’m not getting what I’m willing to pay for. I even offered to pay extra. It’s not about the corn, it’s about the servicetude, yes I made that word up. We already don’t have a location close to me so I travel to this location. I guess I’ll have to travel a bit further, because for the money I was spending, I could have sat my but down in Olive Garden or somewhere else. I feel like it could have been handled differently. If they were running out of ingredients, put a sign up like the one about exact change.
… moreEmre Sakar
Normally, I would come here most of the time and eat, but after today I won’t come again. Because they gave me a portion much smaller than usual, very little, and took 25 dollars from me, in a way I don’t understand. Also, the workers there looked at each other and raised the price, in a way I don’t understand. I really ate the same product, even a smaller portion than normal, but they made me pay 25 dollars. This is complete nonsense and I will never come here again.
… moreMrzUnbeatable
Dude.. Taz & Christian are so awesome! They were so patient with me because I’ve been waiting for the Carne to come back and Christian made a fresh batch for me just to please me. Then Taz was so understanding and just the sweetest asking if she wanted her to remake my tortilla! Literally one of the best customer services I’ve had in a long time!
… moreDaShanti Taylor
it’s was not clean inside of the building they had no food prep and the service was bad they didn’t speak and got and attitude when i asked for extra rice the food was nasty it taste like it has no flavor.
… moreAna Faust
I ordered online. I received brown guacamole, and even though it was brown I still tried it. It was not good and tasted woodsy. I walked in to hopefully get another fresh scoop when the young lady told me there was nothing she could do, “The Guacamole was made fresh this morning.” In my experience, either the guacamole is being improperly stored or mixed… or it’s old.
I expected her to offer Queso or something in return, but she turned me away and said I needed to solve the issue online for a refund since the order was not placed in store.
I also found what looks like a wrapper in my bowl. The place is also trashed, no forks or napkins were available in the drink fountain area.
… more