Comments by Colin
Back in Mountain city and is becoming a great place to grab breakfast. Hopefully I can catch a lunch and that fish or shrimp Friday special. See pics
… moreSomeone Somewhere
Gabriel the cashier is friendly but had to ring up customers and prep the to go cubbies (grubhub DoorDash) other employees wouldn’t help hand out the food at 5:30
We watched several employees walk by our bag of food and we had to wait for Gabe to finish ringing up the rest of customers to get us our food. You think someone would help at rush hour. The food was good but I’ve been to better run chick fil As
… moreDebi Feathers
Have never been disappointed in Chick-fil-A until I done a online order. I went to pick up and sat for 25 mins. Had to get out of my car and go in only to find out it kick my order out of the system. Then had to wait another 20 mins for them to bring it out to my car.
… moreSharon Curtis
I cannot for the life of me understand people’s obsession with this fast food restaurant. I don’t eat Chick-fil-A, but this is what my daughter and her family wanted for dinner after her recent surgery. Just the process of getting to the order line is convoluted and then there are several young people standing with tablets to take your order. The person in front of me must have known the order taker because they were having a conversation that wasn’t about a chicken sandwich. The order taker was standing before the menu board, so if I hadn’t already known what to order, I would have had to pull up past her. She was very pleasant and efficient at taking my order. Then is got really messy because the two order land then merge and I guess because orders can be out of sequence due to this process, they take your name when you order. I was sitting in the pick up lane and this young employee is walking up to all of the cars with a milkshake in her hand asking if any of us were Brittany – she did this with 4 different cars including me. By the time I got to the open door – no drive up window for Chick-fil-A – I had been asked my name 4 different times. By this time I had been sitting in line probably 7 or 8 minutes and there were only 3 cars in front of me. Another yound employee bring my drinks out and starts to hand them to me without a drink tray, so when I asked for the tray, she had to take my drinks back inside and put them in a tray. Then a minute or so later, another different employee comes out with 2 bags and asks me for my name and then hands me my food. I do have to say that every employee I encountered was pleasant and fresh-faced, but the entire process of ordering and getting my food into my vehicle was horrific. Oh, btw, the ice in the drinks had melted and the waffle fries were cold (I snuck one out of the bag on my way to my daughter’s house). I don’t know about the soup and sandwiches.
… moreKelly Macdonell
This place stinks! It’s something of an anomaly for chick fil a. Every time I go, I’m disappointed. I’ll wait a few months then give it another chance but it’s always bad. The staff are nice but the food is terrible. The chicken is always dried out, overcooked, and cold. It’s never fresh or delicious, like every other chick fil a in existence. I think i’ve finally learned my lesson. And for all, I know, the same guy owns all the locations in this area, but do yourself a favor and drive to one in johnson city so you are not wasting your money on a Mcdonalds quality meal.
… moreJosh Crosslin
Delicious, fresh food served at lightning speed. The employees were both friendly and helpful. I got the spicy chicken sandwich which always a good choice, as are the salads and cookies. I only wish the Operator chose to offer a military discount at this location.
… moreJanie Kimery
Lady at register seemed to be in a hurry because we hadn’t decided yet on what to get, so she stated to the people behind us she could help them. There were 2 other cashier’s.,… The nuggets were tiny along as the tenders, but still very good. My 4yr old granddaughter loved the playground so that’s a plus for sure
… moreIzaac Portillo
Always great service and consistency. We live our local Chick-fil-A and the employees. Great people!
… moreClifford Riser
Swung by this afternoon on my way to take my daughter to work and when the girl was putting my vehicle description down was very argumentative about the color of my clearly brown car. Not gold not tan, brown. Then when I tried to order my cherry berry blast she wanted to ring up a tea with lemonade, when I corrected her she stood next to the advertisement poster for the cherry berry blast and tried to tell me that they didn’t have it because she couldn’t find it. When she finally found it she was very exasperated, as if it was some HUGE INCONVENIENCE, me wanting her to do her job.
Very UN Chick-fil-A.
Very disappointed.
Very put off, will be considering other options.
Chick-fil-A is already expensive, but I tolerate it because the service is ALWAYS top notch, and the experience off sets the cost, untill today October 10 2025.
… morePam Haley
Chick-fil-A is always very good. Always quick and with great service!
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