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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Address and Contact Information
Address: 200 E Princeton Dr, Princeton, TX 75407
Phone: (972) 736-3262
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200 E Princeton Dr Princeton, TX 75407. (972) 736-3262 · Get Directions · Order Now · Download APP Download APP. Available at this Location.
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Jack in the Box, 200 E Princeton Dr, Princeton, TX 75407, US
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Reviews
Imari Bell
⭐☆☆☆☆
I had one of the worst fast-food experiences I’ve ever had at Jack in the Box. I came around 8pm!
It started in the drive-thru. The employee either wasn’t paying attention or couldn’t understand what I was saying, and I literally had to raise my voice just to get my order across. That alone was uncomfortable and frustrating — customers should never have to yell just to place a basic order.
I decided to go inside hoping the experience would improve, but it actually got worse. The staff inside were rude, dismissive, and completely disrespectful. There was no sense of customer service at all. When I asked about a menu item that’s clearly advertised online, they acted like I was bothering them and made it seem like helping me was an inconvenience.
No one tried to explain anything politely, no one attempted to be helpful — just attitude. The overall vibe was unprofessional, disorganized, and uncaring. If you’re working in customer service, basic respect and communication should be the bare minimum.
I wasnt going to leave a negative review, but looking at other reviews the experience here is universal!! This location seriously needs better training, stronger management, and staff who actually care about customers. I will be following up on this
… moreI had one of the worst fast-food experiences I’ve ever had at Jack in the Box. I came around 8pm!
It started in the drive-thru. The employee either wasn’t paying attention or couldn’t understand what I was saying, and I literally had to raise my voice just to get my order across. That alone was uncomfortable and frustrating — customers should never have to yell just to place a basic order.
I decided to go inside hoping the experience would improve, but it actually got worse. The staff inside were rude, dismissive, and completely disrespectful. There was no sense of customer service at all. When I asked about a menu item that’s clearly advertised online, they acted like I was bothering them and made it seem like helping me was an inconvenience.
No one tried to explain anything politely, no one attempted to be helpful — just attitude. The overall vibe was unprofessional, disorganized, and uncaring. If you’re working in customer service, basic respect and communication should be the bare minimum.
I wasnt going to leave a negative review, but looking at other reviews the experience here is universal!! This location seriously needs better training, stronger management, and staff who actually care about customers. I will be following up on this
Shelby Padilla
I posted this 4 days ago on yelp and called to store to get some answers but no luck so I’d rather have corporate see this review and fire everybody in the store
At 7:20 PM, four days ago
This location was is supposed to be open but the girl in the black shirt in the photos I’ve provided would not let anybody in when I asked if there was somebody higher up I could speak to. She went on to ignore me, but handled the DoorDash and Uber eats orders instead I was gonna do takeout, but she kept pointing at something but she wouldn’t answer anybody in the drive-through either. Honestly, the crew in these photos needs to be fired because if you were going to refuse somebody’s service and not give anybody a reason, then you do not deserve to work you are considered lazy and unethical and I honestly hope she sees this review. I have been waiting for management to call me back, but nobody will answer the phone. You have plenty of people who are trying to get jobs but yet you hired the most laziest people ever for this past week. Nobody has been satisfied with this Jack in the box because your crew is horrendous with not only serving people crappy food, but also refusing people service because you don’t wanna let anybody into the dining room or take orders from the drive-through that is how locations lose money don’t get me wrong. I love this Jack in the box, but this girl needs to be fired. All three of them need to be fired and honestly, I would like to speak to the manager in person to make sure that those three get fired cause personally it is the managers fault, even if y’all were shortstaffed this girl clearly had no respect and kept shooing away everybody who was trying to order.
… moreAt 7:20 PM, four days ago
This location was is supposed to be open but the girl in the black shirt in the photos I’ve provided would not let anybody in when I asked if there was somebody higher up I could speak to. She went on to ignore me, but handled the DoorDash and Uber eats orders instead I was gonna do takeout, but she kept pointing at something but she wouldn’t answer anybody in the drive-through either. Honestly, the crew in these photos needs to be fired because if you were going to refuse somebody’s service and not give anybody a reason, then you do not deserve to work you are considered lazy and unethical and I honestly hope she sees this review. I have been waiting for management to call me back, but nobody will answer the phone. You have plenty of people who are trying to get jobs but yet you hired the most laziest people ever for this past week. Nobody has been satisfied with this Jack in the box because your crew is horrendous with not only serving people crappy food, but also refusing people service because you don’t wanna let anybody into the dining room or take orders from the drive-through that is how locations lose money don’t get me wrong. I love this Jack in the box, but this girl needs to be fired. All three of them need to be fired and honestly, I would like to speak to the manager in person to make sure that those three get fired cause personally it is the managers fault, even if y’all were shortstaffed this girl clearly had no respect and kept shooing away everybody who was trying to order.
Trenton Larkin
April 20, 2025
⭐️⭐️⭐️
We stopped by Jack in the Box around 10PM ⏰ for some late-night food, and while the experience had its quirks, the food was hot, fresh, and super tasty!
There weren’t many tables inside — just a few scattered around — but since we were the only ones there, that didn’t really matter. Just giving some reference that there’s a lot more space than seating.
Now, let’s talk about the temperature. It wasn’t just warm — it was actually 79°F inside while it was only 62°F outside ❄️. I took a picture of the thermostat because it seriously felt like a sauna. Not exactly a relaxing place to sit and eat.
When we came in, no one greeted us ♂️, and we had to wait a bit ⏳. Eventually, someone showed up and mentioned she was about to clock out, but she still took our order and apologized ♀️ for the delay, which we appreciated.
Now for the good part — the food was fantastic!
• My wife got the #15 Teriyaki Bowl and an egg roll . The bowl was super flavorful and hot, and the egg roll? Crispy and honestly better than what we’ve had at some Chinese restaurants ✨.
• I had the #4 Bacon Ultimate Cheeseburger with curly fries — hot, cheesy, and packed with flavor.
All the food was fresh, steaming hot, and clearly made to order — one of the big benefits of going late at night .
Overall:
• Food: awesome ✅
• Service: slow but polite ✅
• Temperature: too hot inside ❌
• Would we come back? Yeah, for the food!
️ ✨
… more⭐️⭐️⭐️
We stopped by Jack in the Box around 10PM ⏰ for some late-night food, and while the experience had its quirks, the food was hot, fresh, and super tasty!
There weren’t many tables inside — just a few scattered around — but since we were the only ones there, that didn’t really matter. Just giving some reference that there’s a lot more space than seating.
Now, let’s talk about the temperature. It wasn’t just warm — it was actually 79°F inside while it was only 62°F outside ❄️. I took a picture of the thermostat because it seriously felt like a sauna. Not exactly a relaxing place to sit and eat.
When we came in, no one greeted us ♂️, and we had to wait a bit ⏳. Eventually, someone showed up and mentioned she was about to clock out, but she still took our order and apologized ♀️ for the delay, which we appreciated.
Now for the good part — the food was fantastic!
• My wife got the #15 Teriyaki Bowl and an egg roll . The bowl was super flavorful and hot, and the egg roll? Crispy and honestly better than what we’ve had at some Chinese restaurants ✨.
• I had the #4 Bacon Ultimate Cheeseburger with curly fries — hot, cheesy, and packed with flavor.
All the food was fresh, steaming hot, and clearly made to order — one of the big benefits of going late at night .
Overall:
• Food: awesome ✅
• Service: slow but polite ✅
• Temperature: too hot inside ❌
• Would we come back? Yeah, for the food!
️ ✨
Miriam Hernandez
When I was chewing my taco I bit into something hard come to find out it was a full blown plastic fragment! Seriously how does this happen? Needless to say never trusting this location ever again again.
… moreKindel Staton
Sad when your order is sitting infront of these employees who are too busy to do there job. The burger was great, but my curly fries were old and not good.
… moremksis d
kevin took my order at the speaker and he was so nice and respectful! i had to ask his name and tell him he was so kind. the food was amazing as well
… moreAngela Gawlik
Your employees need to get some customer service skills. Completely ignoring customers in the dining room. When asking the staff if we could purchase a drink we got no response from the male or the female working the evening of January 27th. The male working was too busy take orders for his friends on his cell phone. They were so rude they would not even make eye contact with us. Honestly, you do not like your job, go find a new one.
… moreSamuel Renteria
I don’t understand how you can leave a good review about this place. We placed a mobile order with a few items. At the drive thru they gave me my munchie box and was telling us we had everything. THAT WAS NOT EVERYTHING! There were drinks and other items ordered for me and my girlfriend to eat. It was already looking bad on the workers at that point and definitely gave off a bad feeling.(Before I go on that munchie box that was handed to me was almost cold you could tell that food was not fresh.) Once they were aware we had more food we got the rest of the food and it was not right. I wish I had a picture to show but the lady bagging up the food gave me a bag with the fries just thrown in there with no container and the WRONG FRY! THE ORDER SAID CURLY FRY!!! We also did not get our mini churros. We walked inside and explained. The lady we were talking to at the counter explained to the lady that was bagging the food our situation about the fry. She said with attitude “then give them a large curly fry then, we don’t take back fries or food”. We also mentioned how we did not get our mini churros but what do you know the girl with all this attitude bagging the food already had our churros ready beside her and did NOT PUT THEM IN THE BAG! How hard is it to put curly fries in a container and to put our mini churros in the bag?? She had all this attitude towards the lady we talked to at the counter and in general. You could tell she is one of those workers that is ready to quit or just doesn’t give a crap about her job. I just don’t get it whoever is in charge of this place for goodness sake fix up whatever is going on at this location. It will always be the worst Jack in the Box I have ever come to and the worst experience as well. 0 stars if I could
… moreAir Xtream21
I highly encourage everyone to not buy the Cluck Chicken sandwich this was the worst chicken sandwich I’ve ever gotten from any restaurant. Waist of money point blank.
… moreDustin Lucas
Worst jack in the box ever. Rarely get our order right. Constantly out of items. And the straw that broke the camels back was ordering online then when you go to pick it up they tell you they are closed because of low staffing. They cant cancel orders at the store and it took 11 days to get a refund from contacting customer support and Noone ever reached out to even say sorry. As a long time fan of jack, its sad to say there are better options out there.
… more