

Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Andover, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty dinner meal with families and friends. Chili’s offers a lively atmosphere with a bar area for unwinding and catching the game. Enjoy dine-in, takeout, delivery, or catering. Download the Chili’s App for rewards and free food!
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Hours
| Tuesday | 11 AM–11 PM |
| Wednesday | 11 AM–11 PM |
| Thursday | 11 AM–11 PM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–11 PM |
| Monday | 11 AM–11 PM |
Menu Photos
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Related Web Results
Chili’s Andover, MA | Order Online
Chili’s in Andover, Massachusetts | 7 Locations
Chili’s Grill & Bar | Andover MA – Facebook
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Reviews
Hopefully they’ll open a branch in Boston.
The food was a different story though. We both ordered the Bacon Cheeseburger which was recently added to the menu.
He ordered medium and I ordered medium rare. The burgers were cooked well done and the cheese wasn’t even melted in any way, shape or form. I felt the cheese and it was cold, as if it was just taken out of the fridge.
They didn’t even put it on the burger until after the burger was taken off the stove.
We mentioned the issues to our bartender and she was very receptive to what problems we encountered. I told her that I wasn’t blaming her for anything.
Going forward I will stick with the Chili’s in Salem NH.
The food was amazing as always, but I had a horrible experience with one of the waitresses. My older sister and I paid separately — she left a tip, and I paid $100 using my uncle’s card, as he told me not to spend more than that. I even explained this to the waitress. There was $8 left, which I paid in cash.
As my cousins and I were leaving, the waitress stopped us in front of other customers and demanded that I add a tip to the card. I told her the card wasn’t mine, but she kept insisting I pay more. My cousins are all minors, and we all felt extremely uncomfortable and pressured. I ended up giving her my gas money just so we could leave.
What made it worse was that all she did was take our order — another staff member brought our food and handled the refills. I’ve worked in customer service and in the food industry myself, and I understand how hard the job can be, but I have never threatened a customer or refused to let them leave over a tip. That kind of behavior is unacceptable and unprofessional.
This happened on October 30th, about two hours before closing. The waitress was around 5’2” with tattoos on her arms. I’ve always loved coming to this Chili’s, but this experience left me embarrassed, disappointed, and honestly a little shaken. I hope management addresses this so no one else feels threatened while dining here.
Having been recommended by the adjacent hotel, I decided to visit for a quick meal before retiring for the evening.
From the moment I was seated until my departure, I felt rather unwelcome by my waitress.
She took my drink order but then did not return to my table. Another server eventually brought my soda. Approximately ten minutes passed before I was able to place my food order.
My meal arrived, and I was not checked on again until the children at the neighboring table were attempting to pay their bills.
She was rather abrupt with me, and as previously mentioned, I felt unwelcome and frankly uncomfortable in her presence.
Once I had finished my meal, I waited and waited for the opportunity to pay. Meanwhile, my waitress was attending to other tables, processing payments, cleaning, and placing orders.
I am unsure why she seemed to dislike me or why she felt the need to make my visit so unpleasant.
To conclude my experience, she made a point of appearing kind by saying, “Have a good night, sir,” as I left. Those were the most words I heard from her throughout my visit.
In terms of ambiance, the restaurant was uncomfortably cold, and the loud music made it difficult to have a conversation. It wasn’t the relaxed dining experience I was hoping for.
Unfortunately, based on this visit, I don’t see myself coming back anytime soon
The service was nice and the waiter was friendly.
The food we ordered arrived quickly, some soft drinks are with free refill.