Debbie Powell
I ordered through the app didnot complete my order until I pulled into the stall. Got my order at 6: 21 when I pulled into stall. It was out at 6:25 takes more than 4 minutes to cook burger.. Was home by 6:30. Food was cold my bottom bun was burnt. Poor management is all I can say!
… moreGeorge
To start the drive thru menu not lit up and the screen to view your order was scrambled. Ordered 2 large breakfast toaster combos. I ordered a large coffee with 1 of the combos. Got to the window and was handed our order and handed a small cup of coffee with the understanding I ordered a large combo. The gentlemen working the window told me they only have the one size coffee. So I asked him is it ok to take money for a large combo and not provide a large combo? It is your staff’s responsibility to inform your customers when placing there order what is included and not included or available with their selections instead of of just taking your customers money! Absolutely unacceptable and refund was not even offered! Shitty service!
… moreZach
I never write reviews. But this place is so shitty, I had to. The service is always slower than my grandma. The workers are always rude, disassociated, and careless. You will be the lone person in line, mid afternoon and they will still take 15-20 minutes to get you your food. I’m pretty sure I got food poisoning after eating here the last time. Which is consistent to how careless the workers are. Wouldn’t surprise me one bit if they were unsanitary as hell
… moreTim Irwin
Why does this place always mess orders up… today around 1130, I pull i to stall. I order 2 cheesy bbq ranch chicken wraps as I was short on time figure it was quick and easy… the carhop brings out 2 honey Chipotle chicken wraps (doesnt even remotely sound like what I ordered) I tell the carhop thats not what I ordered.. said he would fix it… people dont have time to waste on waiting for stuff to get fixed.I had to go and get back to work… hope he enjoys lunch on me… didnt even offer a refund. this place really needs to get their act together. Always problems with this location.. Always
… moreNatasha Brown
Im from out of state I’ve been to Sonic for years all around the United States this by far the poorest customer service I ever received is at this location just left today my oreo blast depends on who makes it they put oreo on top forger to it inside the rest of the blast one day I was shorted 40 something cents..everytime I pull up Im like either the only car or one car at the windows ill just sit there waiting on them to even answer me….several get smart one day a girl in there says you literally just pulled up because I drove to the windows because every time I pull up they never answer I have to say hello its not a short wait its a long delay even if its gonna be a delay say hello ill be with you in just one momment your headset is gonna beep and let you know that the customer is there ready too take the order then the same girl that gets slick at the mouth everytime I come says your card had a error but she’s holding the card machine for me to insert my car but al flimy so Im having to push too get the card in she’s got a smart mouth she’s says you dont have to push it so hard wel evidently its not reading because I cant push my chip in enough because u barely holding tight to the device just a bad experience everytime I stopped going a few weeks tried again today the cheeseburger one time was burnt Im not going back again giving my money they need to do their job and answer its cold just sitting up there waiting for a worker the respond too you it doesn’t take that long too help someone unless you got a long line abd people outside in the slots I’ve been to sonics thats roller skating all over cold and all cars everywhere and in drove thru and guess what they still answer and got way more work to too and the food doesn’t taste like crap
… moreSammie Marie
This place is trash! Every time I go there, thier speakers broken. Card machine doesn’t work in any stalls and I pay 18 to 20 bucks every time the foods so old it could cause food poisoning, I’m throwing a whole chicken combo because the chicken isnt chicken anymore, its a brick
… moreMichael Kearns
I pulled into this SONIC location to grab a quick lunch on a beautiful Wednesday afternoon around 1:00 PM. There were about 15 cars in the parking lot, so it was pretty busy and I selected a stall to park in rather than going through the drive-thru. I pushed the red button and within 10 seconds, there was hugely-enthuastist Jake who assisted with taking my order. Wow Jake. Nicely done. Keep it up. I enjoyed our short time together.
I received my order after about 3 minutes and was greatly surprised. The food was super-fresh and tasted great. Cold condiments, perfectly-melted cheese, crispy lettuce, the right amount of mayo without being too sloppy or soggy. I especially liked how the bacon was not burned and perfectly-cooked with a smokey flavor to it. That added to the flavor of the entire burger and leveled it up.
Convenient location, lots of parking, clean parking lot, drive-thru available, fast service, fresh food that tasted great for fast food, with an overall spend less than $10. Not bad.
Next time I’m in Leavenworth Kansas, I will stop by this SONIC and grab a bite to eat or maybe a dessert. Maybe I’ll run into Jake again LOL.
… moreAverage Customer
If i could give this zero stars, I would. The only good thing about this experience was the food and even then, they messed it up!!! Don’t even get me started on the service, It was TERRIBLE. I was cut off before i could finish ordering. When they tried to come out and fix it one of the employees was so RUDE! I hope that they can learn and grow mentally from this experience..
… moreScott O’Brien
Overall the food was friendly, fresh, fast and tasty. They did forget some toppings on my dog, but I was starving so it didn’t really matter. I’d go back. Using the app is so convenient and dangerous.
… moreJaiden Ennis
They gave us the wrong flavor shake and then proceeded to put cheese on a burger we asked for no cheese on my wife is lactose intolerant don’t come here this place is terrible
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