Whataburger

  3.6 – 1,721 reviews   • Fast food restaurant

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Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn’t help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we’re still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Circa-1950 fast-food chain for counter-serve burgers, some stacked with multiple patties.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Whataburger 76227

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Whataburger at 11250 US HIGHWAY 380 CROSSROADS, TX

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Reviews

Regina Ayansola
Every time I come I enjoy my experience! Sitting inside, curbside, drive thru; I am not disappointed! I thoroughly enjoy my experiences! Today i did curbside and Jeremiah took great care of my family and I. My bunless burger was top tier!
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Tomgrechenzky
This was the best whataburger I’ve ever had by far. The food was warm, they actually grilled my onions. My wife and I both enjoyed it. They are MILES above both of the ones in Denton it’s not even close. I even called the as we were eating and told them how great it was. 100% worth it.
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Jayden Dearman
We live nearby and come here a few times a month. Every single time, I dread coming here and going through the drive through because of the same man that stands outside in front of the speakers to take orders. He is rude, unprofessional, and makes us uncomfortable. We thought the first time he maybe had a bad day. Pulled up the second time to the same person, said hello and asked how his day was going, he stared unresponsive and then told us to order. He is out there all the time, and we go out of our way to not speak to him, and if we have no other option, we turn around and leave.

They also get SOMETHING wrong every time. Sauces, shakes, burgers, doesn’t matter what I order, every single time something is wrong.
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Wynston Moses
I’m all for some burgers but this time was too raw for me . Lost my appetite. Reassure it’s well done
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Kristen Garcia
All we wanted was five chocolate shakes, so for reasons I now regret, we went to Whataburger.

At the drive-thru, we had to repeat our order six times for Bob (order taker) to understand it: 2 large, 1 medium, and 2 small chocolate shakes. This was not a custom catering request. It was shakes. Bob then asked for a name, confidently took it down wrong, and sent us forward. This was at 9:00 PM.
At the window, Amy (drive-thru attendant) asked for our name—again—and then openly apologized for Bob’s inability to take the order. She also informed us that, shockingly, Bob had entered the wrong name. We paid and were told to pull forward because they were “making the shakes.”

Ten minutes later, Amy returned and asked us to move to a parking spot because they were still “making” the shakes. Time kept passing. Patience kept leaving. We checked the receipt and realized it had now been 40 minutes since we paid for five chocolate shakes.

At that point, I went inside—because there is no universe where five shakes take 40 minutes.
I asked Amy where our order was. She rummaged around, then handed me a bag with three melted shakes. I told her we ordered five. She asked me—again—what the order was and—again—what the name was, then said the name didn’t exist in the system. I had to remind her that Bob not only struggled with counting to five, but also entered the wrong name.

That’s when Elena, the manager, realized something was clearly wrong. When she asked Amy what happened, Amy claimed she had already given us our shakes. I interrupted and reminded her of our multiple conversations, to which she replied that she didn’t remember any of it. At this point, I felt like I’d wandered into the Twilight Zone with milkshakes.

Elena stepped in and fixed everything immediately. Miraculously, it took her five minutes to make the shakes—proving they hadn’t been “making” them at all. They had simply forgotten about us.

I will never return to this Whataburger—or any Whataburger—again. The food is garbage, which is why we only went for shakes, and even those weren’t worth the time, frustration, or melted disappointment.

For clarity: Bob and Amy are not their real names—I assigned them for storytelling purposes. Elena is the manager’s real name, and she handled the situation exactly as a manager should. Unfortunately, there aren’t enough Elenas in that building, and way too many Bobs and Amys running it.
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Wesley Echols
Took them 20 minutes to tell me their shake machine was broken after I asked for my order of 3 shakes. Suddenly it’s not broken when I ask for a refund. Im one of like 3 people in the lobby. Finally got the order 30 minutes after arriving. Not sure why its so hard to tell someone when they arrive its broken and issue a refund. Besides that mobile orders take absolutely forever here they’re always behind at least 15 minutes but more like 30 minutes from the estimated time.
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Annette Ero
Food is okay however I am very confused as to why workers are always outside in the cold (drive-thru line) when they don’t have a line. Seems unnecessary and harsh for employees during harsh temperatures. Just an opinion but I’ve never seen them busier than chick-fil-a

UPDATE: I came back and it is 32 degrees outside, no line, there is still ice on the ground….. and there is someone outside STILL! Do better!

ANOTHER UPDATE: We showed up again today (begrudgingly) in active tornado warning and they STILL had 2 employees outside. I mean really??? Like in a lightening storm! PLEASE change your ways!
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Jenu
I recently had the pleasure of dining at Whataburger in Crossroads, and I must say, it was an exceptional experience. From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere that made me feel right at home. Here’s why I give Whataburger in Crossroads a solid four-star rating:

Delicious Burgers: The highlight of my visit was undoubtedly the burgers. Whataburger knows how to craft a mouthwatering patty that’s juicy, flavorful, and cooked to perfection. Whether you’re a fan of their classic options or prefer to customize your own creation, you won’t be disappointed. The quality and taste of the ingredients were top-notch, leaving me craving more even after finishing my meal.

Wide Variety of Options: Whataburger goes above and beyond when it comes to catering to different tastes and preferences. They offer an extensive menu that includes not only burgers but also chicken sandwiches, salads, and even breakfast items. It’s refreshing to have so many choices, ensuring there’s something for everyone, no matter the time of day.

Fast and Friendly Service: The staff at Whataburger in Crossroads truly understand the meaning of good customer service. Despite the restaurant being busy during my visit, the employees remained efficient, attentive, and maintained a positive attitude throughout. They took the time to answer my questions, make recommendations, and ensure my dining experience was enjoyable from start to finish.

Clean and Inviting Environment: Cleanliness is paramount in any dining establishment, and Whataburger in Crossroads certainly exceeded expectations. The dining area was well-maintained, tables were promptly cleared, and the restroom facilities were spotless. Additionally, the restaurant’s decor and lighting created a welcoming ambiance that made my meal all the more enjoyable.

While I thoroughly enjoyed my experience at Whataburger in Crossroads and highly recommend it, I believe there is always room for improvement. Although the food was excellent, I would appreciate more vegetarian options to cater to a wider audience. Additionally, expanding the dessert menu with more creative offerings would be a delightful addition.

Overall, Whataburger in Crossroads exceeded my expectations with its delicious burgers, diverse menu, outstanding service, and inviting atmosphere. It’s a great place to satisfy your burger cravings and enjoy a memorable meal. I will definitely be returning and encourage others to give it a try as well!
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Wes Bailey
Ordered a jalapeño egg and cheese biscuit and it so hard I could put a hole through my dry wall with it. Disappointed
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Alen
Bri is awesome!! She was the manager that evening. We had a little change in our mobile order, Bri took care of us happily and without questions.
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