Connor G
I love Arby’s. But I’ll never return here. There was a 4-5inch long black hair inside the wrap on my chicken slider that a lady with black hair handed me in the drive through. When I confronted them about it they said nobody has long hair and the cook has no hair. Like are my eyes not real? That hair certainly was.
… moreValerie Reed
Drive thru was speedy, clear and clean. The roast beef never disappoints, they pack a lot in those sandwiches! Fresh and delicious! Wasn’t a big fan of the curly fries but that just might be bc I’m not a big fan of fries in general.
… moreRuss
Yes I know, It’s an Arby’s. Not my first choice for a go to usually, but this Arby’s is nice and clean, well staffed, nice folks and the French dip and the reuben are very good. And the Apple fritter or whatever it is is also very good. So give it a try, and enjoy, the guy who runs this Arby’s is doing a great job.
… moreC Mick
Walked in. Male taking our order was nothing but attitude. When we had enough and said “Never mind” he said “Whatever”. I had to pull my wife out. Skip it. The 1604 and Bandera location is always 5 star. Travel a little further for the best Arby’s experience.
… morenayddia F
I went to the store off Bandera (store #5310). The young gentleman, Justice, took my order, and I waited over 7 minutes in the drive-thru with no communication about what was causing the delay. There were several cars behind me,one even left the line because of how long it was taking. When I finally received my order, there weren’t any napkins in the bag either. It’s the little things that matter like including a napkin or simply offering an apology for the wait. Just overall disappointing
… morednf324
5 weeks in a row we’ve visited an Arbys location. Regardless of location, the food is great, service is fast and the employees are extra friendly. We went out to try the new fish sandwich and it didn’t disappoint. I think we’ve gone through the whole menu at this point. Keep up the great work guys.
… moreKoala Megumin
Always have a good experience here. Nice people. Good food. Love Arby’s. 🙂
Thanks Brittany! Gave great customer service!
… moreJudy Brady-Sertich
Busy location off of Bandera but worth the inconvenience. Multiple meal deals being offered. 2 Snacker Roast Beef burgers, curly fries and a shake for $7. The employee decided since l am elderly to only charge for a kid’s meal.
MUCH APPRECIATED ON A VERY HOT DAY! ALERT, NO HANDICAP ENTERANCE! Restaurant was clean, bathroom clean and well stocked. Staff member brought my food to my table and was very much a gentleman. Sorry, forgot to look for there sanitary inspection score.
Same curly fries and flavorful beef nice shake too. Take the kids, they’ll love it!
… moreLarry Polinard
Was shorted half my order. The other half was incorrect. Called several times to speak to mgr. Never came to phone. Left messages Never returned my calls. Had enough of their poor service. Will not go back & do not recommend.
… moreLee Besing
Love the specials that aren’t available at other area Arby’s stores. They had a 2 for $7 menu, recently updated to a 2 for $8 due to cost increases.
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