Chili’s Grill & Bar

  3.8 – 1,278 reviews   • Restaurant

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Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Charlotte, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty dinner meal with families and friends. Chili’s offers a lively atmosphere with a bar area for unwinding and catching the game. Enjoy dine-in, takeout, delivery, or catering. Download the Chili’s App for rewards and free food!

Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chili's Grill & Bar 28226

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Chili’s in Charlotte, North Carolina | 12 Locations

12 Chili’s locations in Charlotte, North Carolina. Find a Chili’s Grill & Bar near you. View hours, menu & directions. Order now!

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Get delivery or takeout from Chili’s Grill & Bar at 500 University Center Boulevard in Charlotte. Order online and track your order live.

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Reviews

Nick Anderson
This is a really solid Chili’s location, probably one of the better ones I’ve tried. The place was clean, the vibe was relaxed, and we got seated right away. Our server was friendly and on top of things without being overbearing.

We kicked off with the triple dipper, and wow, they never disappoint. Chili’s chips are next level. Always crispy, warm, perfectly salted, and they hold up great when dipping. The queso was creamy, cheesy, and had that perfect melty texture with just the right kick. The guacamole was fresh, chunky, and full of flavor—great balance of avocado, lime, and seasoning.
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Anastasiia H
Very affordable and delicious! The burger and fries were fresh and flavorful. The salad was decent, although the tomatoes weren’t the best. Service was fast and unobtrusive, which made the experience pleasant overall.
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Natalié Art
I like this place. It’s a little dungie-like, dark and gloomy but not bad. Loud music!
I don’t like that they make it difficult to pay if you make a mistake on the self pay machu, they’re not very helpful. The server was rushing to finish serving us so they could leave and we needed the checks re-sorted and change for cash and another server tried to help but also rushed so we never got exaowgat we needed. THEIR margarita was watered down. I couldn’t to taste the alcohol very much.
But, the food was cooked well, as usual. The server did charge me for the small cheese dip in a tiny plastic ramican. It was definitely not worth $1.5-2 ai asked for a substitute for the tomato based salsa that is served with the chips before the meal before I can’t eat tomatoes, I did not expect to get charged for that without being told clearly that they can’t sub it for free. I felt ripped off.
Other than that everything went well. I wish their tables and booths were cleaned better some of the seating service areas feel sticky.
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Mr Rated
Chili’s never disappoints! The food was amazing, just like always: flavorful, fresh, and satisfying. The service was kind and welcoming; our waiter forgot to bring straws at first, but she handled it with such grace and friendliness that it wasn’t a big deal.

What stood out most was the cozy, upbeat atmosphere. Guests were chatting and enjoying their meals, and it felt warm rather than noisy. It’s the kind of vibe that makes everyone feel comfortable.

I love Chili’s and will definitely keep coming back. It’s a place that combines good food, good people, and a genuinely pleasant experience every time!
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Just
Classic Chilli’s. Food was good not great. Ribs were a little cold, chicken dippers a little soggy. Service was good. Only came cause someone gave us a gift card.
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Neda p
It has been years since I last ate at a Chili’s. I went with a small group of friends for dinner. The server was friendly and efficient. Our food arrived quickly, the order was correct, and everything was hot and tasty. One of our party asked if they could put the Panthers game on one of the TVs, and the manager was able to make it happen. The prices were reasonable, and the portion sizes were more than enough. The pay kiosk on the table wasn’t working, but the staff member in the to-go area was able to charge us out without a problem. We were seated next to a window, and for the individuals up against the glass, it was very chilly (it was cold outside). Overall, we had a great experience, and I would be happy to eat here again.
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Alyssa Schmidt
Do not seat people if you cannot properly serve them. We would have rather heard that there would be a 45minute wait than to have the experience we had today.

Worst experience we have ever had at any restaurant and it happened when we took my son here for his second birthday. Waited long to be asked what we wanted to drink and when we were asked we weren’t greeted or anything just a “what do you want to drink” and that’s it. Appetizer brought out without plates, napkins, straws for our drinks, and silverware. My husband and another guest had to go find napkins at a waitress station and had to ask a bus boy for our straws. When our meal was finally brought out we still didn’t have silverware so he had to go hunting for that after waiting a very long time for someone to come check in on us. When we placed our drink order our waitress said that they would sing to my son and bring him ice cream for his birthday, neither of those happened as we barely saw anyone the whole time. We had to go out of our way every time to try to have a basic need met. When we were ready to leave we waited and waited to see if they would sing and bring ice cream, nobody showed up not even to ask for to go cups or boxes. We had to ask a bus boy once again to bring us boxes for our food. We are so disappointed not for just the dine in experience but disappointed for our son’s birthday lunch that only happens once a year. After we left we had to take him somewhere else for his ice cream. We paid a lot of money for “okay” food and horrible service on a day we’ll never get back. Please do better.
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Felicia Rivers
I used to love Chili’s; the chocolate lava cake was my favorite! But I stopped going about 2yrs ago after I walked into the one off Independence Blvd and saw the sanitation grade was a low B/85!! Decided to take another chance today on different location, and was very pleasantly surprised! Great Service, delicious food & a clean restaurant!!
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Brandon Johnson
Took the family to go eat this evening, we’re pretty much regulars here. pretty simple order, two apps two entrees. told the waiter that we’re starving please bring out whatever is ready. He brought out the chips and triple dipper right away. The kids were still waiting on there order but was munching on the chips, 20 minutes later the fajitas come out, no beans, no tortillas, no lemons (I asked him to bring lemons out while placing order) didn’t have napkins or straws had to find them in the restaurant myself, at this point the kids were still waiting for there order (picky eaters) after another 20 minutes I asked the waiter who was not even our server, hey? What’s going on with the kids order, then he runs in the kitchen and brings out a ice cold order of the chicken and ribs combo. It obviously sat a while. I had to constantly remind them beans, tortillas, lemons, kids food, and then at the end we still waited for dessert! Never got a refill, all the dirty finished plates stacked all over the table, all the food was either cold or just half fasted. The only good thing was the chips and triple dipper! I usually don’t complain but spending over $100 at chillis I thought the food and service would be at least decent. Save your money and go down the street to a different place.
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Lori Deal
We were just there today with a large group of people! Service was excellent she was training someone also . She was very efficient and friendly! Said she was a bartender also . Keep up the great work. We definitely will be back ! Thank you for the great service!
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