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Swing by your local Popeyes at 23901 Southwest Fwy and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 23901 Southwest Fwy, Rosenberg, TX 77471
Phone: (281) 232-2836
Website: https://www.popeyes.com/store-locator/store/restaurant_84382
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Emerald Washington
Bro I ordered 3 piece spicy this shit is NOT spicy, the red beans have NO BEANS and it tastes spoiled, the biscuits taste sour this the nastiest batch of Popeyes I’ve ever had ! I want my money back !
… moreleon Bolden
This by far was the worst experience I’ve ever had, patronizing a fast food restaurant. From the service to the food was unacceptable. For example one of the sides I ordered wasn’t available. Which I had know problem with. The issue accrued when I received push back for wanting a replacement side. I think a staff change needs to really be considered. This wasn’t my first run in with the lack of customer service at this location. The quality of service isnt the only issue the food is horrendous. Looking at the previous reviews to mine seems that other customers agree. At this point I have to question does the owner or owners of this establishment care about their customers or just their money. In closing I started to frequent this restaurant about eight years ago. I can say with complete honesty the service and food has completely diminished and, I think it a direct reflection to whose being hired. Hopefully this review is taken constructively like it was intended to be.
… moreBridget Watkins
The order of a Cajun turkey online is meant to be convenient right? Well apparently not!!!!!! How do you order a turkey online with a name, email address, and pay for it with multiple email reminders to pick up on your scheduled day and you get there and they tell you there is no order in your name? Not happy I spent 45 minutes waiting for my local Popeyes at 23901 Southwest Fwy Rosenberg TX 77471 on November 22, 2025 @ 7:15 pm looking for my frozen Cajun turkey. I pulled up my email confirmation with the attached receipt of my order placed so someone working at the location could take a picture of my confirmation receipt as she explained to someone on the phone I had proof of an order they could not find. No one was willing to talk to me as a matter of fact the crew was hiding out back looking up front. Guess no one wanted to tell me they had no clue where to find the frozen turkey. Eventually, 45 min later they found my frozen Cajun turkey. Tried getting the name of the manager at that location and they absolutely refused to say who that was also. The customers waiting in line were also puzzled as to why they would not say who was running that location they even asked also. Really hope any one else who placed and order gets their turkey with no issues. Popeye’s management team – YOU REALLY NEED TO DO BETTER WITH PREPARING YOUR TEAM MEMBERS WITH THE PROCESS FOR TURKEYS ORDERED ONLINE PICKUP FROM STORE LOCATIONS!
… morestar Z
The wait times are always incredibly long. Sometimes it’s 20 minutes, and the longest was an hour and a half. I thought my fried chicken was in the pan, so I had to wait cooking. But when I got it, it was cold. I don’t know why the wait is so long; there are many staff members inside, some of whom are just wandering around.
Okay, the wait might be acceptable. But why do I always get something different from my order? I ordered red meat, but I received white meat. I ordered chicken legs, but I always received chicken wings or chicken breast. My mashed potatoes never come with a spoon. Sometimes there are no napkins. I’d rather drive to a Popeyes further away than choose this place.
… moreOkay, the wait might be acceptable. But why do I always get something different from my order? I ordered red meat, but I received white meat. I ordered chicken legs, but I always received chicken wings or chicken breast. My mashed potatoes never come with a spoon. Sometimes there are no napkins. I’d rather drive to a Popeyes further away than choose this place.
Terrelle King
Came in here to pick up a order food was ready but nobody will help you their excuses they don’t speak English made a video of them just ignoring me
… moreKeeDee Bengtiger
Like the person before me said I had to leave 1 star but they deserve ZERO whatever you do don’t go to this location.
To Whom It May Concern,
I am writing to express my extreme disappointment with the service I received at Popeyes store 23901 South West Frwy Rosenberg Tx on Saturday, November 22.
On October 25, 25, I placed an online pre-order for a turkey, paid $81.00, and received multiple email confirmations and a receipt under the name.
When we arrived at the store on November 22nd for our scheduled pickup, the experience was unacceptable:
Order Issues: Upon providing my name and order information, staff initially claimed my order could not be found.
They will IGNORE YOU
Lack of Managerial Support: We repeatedly requested to speak with a manager. Despite being informed that a manager was on site, no manager had the COURTESY to come to the front and speak with us or RESOLVE the issue. We waited approximately 45 minutes while staff attempted to locate the item.
Poor Staff Conduct: When asked for their names or the manager’s name, the staff members refused to provide this information. Their attitudes were dismissive and unhelpful, to the point that other customers present noted the poor treatment and said why won’t you give a manager name. Zero Communication: After taking a picture of my receipt, staff offered no further communication or explanation about the delay or resolution process.
It is baffling how a business can operate without basic customer courtesy or managerial accountability. The complete LACK of COMMUNICATION and the outright refusal of management to engage with a customer experiencing is appalling. I didn’t yell I spoke with a low tone while I was there. I request an immediate investigation into this matter and a formal response regarding the operational failures that led to this experience. I expect better service standards from your establishment.
… moreTo Whom It May Concern,
I am writing to express my extreme disappointment with the service I received at Popeyes store 23901 South West Frwy Rosenberg Tx on Saturday, November 22.
On October 25, 25, I placed an online pre-order for a turkey, paid $81.00, and received multiple email confirmations and a receipt under the name.
When we arrived at the store on November 22nd for our scheduled pickup, the experience was unacceptable:
Order Issues: Upon providing my name and order information, staff initially claimed my order could not be found.
They will IGNORE YOU
Lack of Managerial Support: We repeatedly requested to speak with a manager. Despite being informed that a manager was on site, no manager had the COURTESY to come to the front and speak with us or RESOLVE the issue. We waited approximately 45 minutes while staff attempted to locate the item.
Poor Staff Conduct: When asked for their names or the manager’s name, the staff members refused to provide this information. Their attitudes were dismissive and unhelpful, to the point that other customers present noted the poor treatment and said why won’t you give a manager name. Zero Communication: After taking a picture of my receipt, staff offered no further communication or explanation about the delay or resolution process.
It is baffling how a business can operate without basic customer courtesy or managerial accountability. The complete LACK of COMMUNICATION and the outright refusal of management to engage with a customer experiencing is appalling. I didn’t yell I spoke with a low tone while I was there. I request an immediate investigation into this matter and a formal response regarding the operational failures that led to this experience. I expect better service standards from your establishment.
Karley Sellers
If I could give negative stars I would. By far the worst location I have ever been too. Not only do they substitute food or side if they run out without asking. Their attitude here is also awful they ignore you and won’t even apologize for the wait time. The wait time is awful. I will place an online order thru app and wait at home just to avoid the lines only to get there 20 minutes after order and the food is still not ready even though it’s labeled ready on the app. I currently have my fiancée waiting for another 30 minutes after I placed my order 30 minutes ago and the food is still not ready. I won’t even waste my time anymore. I DO NOT RECOMMEND coming to this location. I will put a review on every platform if possible to warn people. If they don’t get a manager soon this location is gonna lose a lot of revenue!
… moreejs023
Ordered the family meal- Food was cold, old and dried out. (Even after waiting for them to bring out 10 min later) Gravy usually is always a win at all Popeyes, this location, nope. It was like they added water to make it stretch(horrible) Never again. I’m done w/them. How did chik-fil-a dethrone the real chicken places? Do better Popeyes, I’m sure corporate or the location will send a poor comment to how they are sorry. Just dnt, make real changes. Waisted 45$
… moreMike Mojica
The food is good. The manager is a different story. She substituted my boneless wings for bone in, i don’t know if this was intentional or not. She really didn’t communicate at all and when I asked her for bbq she rolled her eyes and her attitude made it feel like I was inconveniencing her. She only gave me once sace for three orders of tenders. This has been the third time my online order is completely filled when she is around. I only come to this location because it is the closest near me.
… moreDot Dot_
Only reason I’m giving two stars is because those cream cheese pies,besides that this location is the worst (but not as bad as the one on Hwy 36). The past 2 months they have been out of fries, the customer service is trash, the biscuits are definitely different, the chicken is smaller, the wait time is ridiculous, the order is never right, you can never get on contact with a manger or corporate,and the lost goes on. Just avoid this place at all cost
… more