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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Friday | 5 AM–12 AM |
| Saturday | 5 AM–12 AM |
| Sunday | 6 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
Address and Contact Information
Address: 3099 Bristol St, Costa Mesa, CA 92626
Phone: (714) 540-1951
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Elizabeth Ava T
Unsure about this location. It would be smarter and less chaotic to go a bit further to a different location to order.
It is odd to leave a review for a fast food restaurant. But I naively viewed all franchises to have a similar level of consistency in food and service— Seems like they could get the majority of the orders incorrectly made here. I did a mobile order and waited with three other gentlemen who ordered in person. We heard the staff shouting my mobile order out loud multiple times for 19 mins in the back but the staff never brought out. Ie: “Mobile Order for (insert name).” When a staff member finally came out to put it on the Mobile Order Rack, she seemed so surprised that I was standing in front of it, as if when it was called in the back kitchen, I needed to run behind the counter/ register to grab it or shout, “Present!” like in an elementary classroom experience. I checked the app and it said, “Pickup in store,” not at Drive Thru or anything if that’s an option.
The first business man before me waited about 10+ mins to try to get his drink order correctly made. They mistakenly gave him the wrong beverage but there was no beverage machine outside of the kitchen, for him to correct it himself. So then he waited 7 additional mins while a staff member went in the back to change it. It seems like it could be an easy fix to make a new cup with Sprite as the customer ordered but it took longer than necessary. The customer eventually got his correct beverage and the staff left the wrong beverage still on the counter, awkwardly in front of the register while taking meal orders.
As for my order, I wanted to try the Regular Ranch Snack Wrap which should have ranch sauce (white in color with specks of chives or pepper in the sauce as usual ranch dressing). But to my dismay, each wrap had the spicy buffalo sauce, which has a darker yellow/ orange color and distinctive spice to it. No ranch inside the wrap at all. I thought the place could have made a mistake with just one and I just witnessed the soda ordeal, so I did not want to let the staff know because it could take longer for them to resolve than getting the food. Sadly they messed up on all three wraps.
First time there and never again— Incorrect orders, no space inside (three tables and just room to form a line to order), long wait (even for mobile orders, which is different from the app), lack of service and care towards customers.
… moreIt is odd to leave a review for a fast food restaurant. But I naively viewed all franchises to have a similar level of consistency in food and service— Seems like they could get the majority of the orders incorrectly made here. I did a mobile order and waited with three other gentlemen who ordered in person. We heard the staff shouting my mobile order out loud multiple times for 19 mins in the back but the staff never brought out. Ie: “Mobile Order for (insert name).” When a staff member finally came out to put it on the Mobile Order Rack, she seemed so surprised that I was standing in front of it, as if when it was called in the back kitchen, I needed to run behind the counter/ register to grab it or shout, “Present!” like in an elementary classroom experience. I checked the app and it said, “Pickup in store,” not at Drive Thru or anything if that’s an option.
The first business man before me waited about 10+ mins to try to get his drink order correctly made. They mistakenly gave him the wrong beverage but there was no beverage machine outside of the kitchen, for him to correct it himself. So then he waited 7 additional mins while a staff member went in the back to change it. It seems like it could be an easy fix to make a new cup with Sprite as the customer ordered but it took longer than necessary. The customer eventually got his correct beverage and the staff left the wrong beverage still on the counter, awkwardly in front of the register while taking meal orders.
As for my order, I wanted to try the Regular Ranch Snack Wrap which should have ranch sauce (white in color with specks of chives or pepper in the sauce as usual ranch dressing). But to my dismay, each wrap had the spicy buffalo sauce, which has a darker yellow/ orange color and distinctive spice to it. No ranch inside the wrap at all. I thought the place could have made a mistake with just one and I just witnessed the soda ordeal, so I did not want to let the staff know because it could take longer for them to resolve than getting the food. Sadly they messed up on all three wraps.
First time there and never again— Incorrect orders, no space inside (three tables and just room to form a line to order), long wait (even for mobile orders, which is different from the app), lack of service and care towards customers.
Cason Eyre
I wish I could give service a 0 star we waited for 30 minutes for our order and there was no one inside besides us. Incredibly small portions. By the time we left it looked like a zoo. Don’t bother asking for help. Go through the drive thru instead. I’m sure that’s much quicker. It’s extra for any sauce. The water was “out of stock”. No dining area and they suggest 30 min dine in time max. It’s a joke when it takes 45 mins to get your meal. Go to another location
… morechristopher kitto
The food is McDonald’s it is what it is but the place feels like it’s run by robots there’s nobody there to greet you or meet you they want you to order through the computer screen and then somebody pops out of a window if you need something to let getting it you need a refill you better put out a search party kind of a weird place very minimal seating this is the future of McDonald’s they can have it bring back the playground in the employees and the old fun atmosphere not this automated 20th century bull wouldn’t be surprised at this location goes out of business if it wasn’t for his busy Street
… moreVictoria Bui
I had a really great experience at this McDonald’s location! I was happy to be able to use the electronic kiosk to order my food and customize each part without having to talk to anyone. Shortly after sitting down, a worker named Angel brought my food to my table on a tray and offered me ketchup packets out of his apron. Never in my life have I received table service at a McDonald’s!!! My weirdly specific order was completely accurate as well, which I’m grateful for. One star down for cold, bland fries but other than that, I’m thrilled. Thank you for the good meal! 🙂
… morelex c
Maricruz is a prompt and hardworking cashier. She ensured we received all our orders and confirmed everything while juggling her duties in the front and back. Despite being busy, she always prioritized customer satisfaction.
… moreJohn Price
This location is literally the worst. Its right across the street from my office so I go here occasionally, but I can’t imagine how how this location stays in business. I always order thru the mobile app. The previous time I ordered here, they forgot to make my order and I had to wait 10 minutes in the drive thru before someone finally realized they forgot about me.
This time, I ordered at 10pm, I’m the only person in line when I get there, and have to wait another 20 minutes.
In the past, they’ve gotten orders wrong, missing items, completely wrong orders, anything else imaginable.
Worst location ever, no contest.
It’s not a surprise that the first few reviews I read are complaining about long wait times and messed up orders.
EDIT: If I could remove stars I would. McDonalds finally contacted me, said “you’ve issued numerous complaints concerning that location”. I said “Yeah, and I probably won’t be going back there, it’s awful”. The lady on the phone said “Ok, great, thank you!” and hung up on me.
Awesome customer service. This location cares NOTHING AT ALL about ANYONE who visits their location. Nothing. Zero. And now they’re going out of their way to make that perfectly clear.
AVOID THIS PLACE AT ALL COST. Let it finally die and go out of business, so something else that might actually care about their customers can be put in its place.
… moreThis time, I ordered at 10pm, I’m the only person in line when I get there, and have to wait another 20 minutes.
In the past, they’ve gotten orders wrong, missing items, completely wrong orders, anything else imaginable.
Worst location ever, no contest.
It’s not a surprise that the first few reviews I read are complaining about long wait times and messed up orders.
EDIT: If I could remove stars I would. McDonalds finally contacted me, said “you’ve issued numerous complaints concerning that location”. I said “Yeah, and I probably won’t be going back there, it’s awful”. The lady on the phone said “Ok, great, thank you!” and hung up on me.
Awesome customer service. This location cares NOTHING AT ALL about ANYONE who visits their location. Nothing. Zero. And now they’re going out of their way to make that perfectly clear.
AVOID THIS PLACE AT ALL COST. Let it finally die and go out of business, so something else that might actually care about their customers can be put in its place.
Eric
I’ve come here pretty often for the month of October due to the Monopoly promotion and the free codes, as it’s the closest McDonalds to me. Every single time I have been here for dine-in, the wait is abysmal. If I order too far ahead, the staff will take the pick-up order OFF the shelf and put it back in the back. If I want sauce or ketchup or they mess up my order (which happened pretty frequently), it’d take at least 5 to 10 minutes to get ahold of someone, even though the ketchup bin is just out of reach. The staff don’t have the best attitude either, when they come out to deliver a pick-up order, they never stick around for a bit to see what the people standing around at the counter are waiting for.
The food’s okay here, pretty standard McDonald’s, but the service quality and speed is honestly very frustrating so I’m docking them a lot of points for that. Go to the 290 Bristol location instead!!
… moreThe food’s okay here, pretty standard McDonald’s, but the service quality and speed is honestly very frustrating so I’m docking them a lot of points for that. Go to the 290 Bristol location instead!!
Tawnia Medina
This McDonald’s has the BEST customer service i have seen in a long time they are nice friendly helpful and the guy at the drive thru in the mornings is helpful curious explains things and is always patient and pleasant so far been there a handful of times and it has restored my faith in McDonald’s being able to provide great customer service it should be a training location and they all deserve a pay increase
… moreTan Jin
I never thought the Big Mac is so terrible. It should be called Super Thin Mac. This meal cost $12.81.
… moreSherise Farmer-Rhambo
My coworker and I wanted to try this McDonald’s near work. We go in… they had no Soda, just Sweet Tea and Lemonade, and the sweet tea was not sweet…fries were clearly old fries they reheated. You could taste the difference. I rarely have McDonalds so this was very disappointing. If you have no soda at least give us better service with hot food. And they kept giving out cups and not telling people about their soda issue.
… more