Michaela Nuila
Mike was amazing serving ice cream to our kids and us☺️ He was very friendly, patient, and made the experience fun for everyone. The kids loved it, and everything was well organized. Thank you for such a great service!
… moreAmaris Barbour
Hey guys, I’m Amy. Just giving a great review to Mr. Daniel at the Ben & Jerry’s. At the national Harbor, my children and I came in today being the kids as they are wanting everything and anything colorful and sweet. He made the process so simple. He was very kind very gentle and very patient. I really appreciate his service. Definitely recommend asking for him. Five star review across the board.
… moreKeyona Cooper
Mike helped my husband and I.
Great customer service. Greeted us as soon as we walked in. I couldn’t decide what flavor I wanted. He gave recommendations & let me sample a few flavors.
The ice cream is very delicious. Pricey but good.
… moreTaylor Grayson 33
1 scoop $9, 2 scoops $10, 3 scoops $11. Lots of shops and food in this area! Ferris wheel and carousel too! Boat dock, games, big screen for movies and games! Lots of options of ice cream, toms of cones, cones in bowls!
… moreKevin Smith
Store manager Mike was inviting and welcoming and helpful to me and my sisters ice cream experience. kudos to Mike for allowing us to get an additional cup to share
… moreEdwin Zelaya
Mike, from the moment we walked into the store, was incredibly attentive and greeted my whole family. My order was a bit tricky with my two kids, but Mike handled it perfectly. It was an awesome experience, and the ice cream was as good as always.
… moreColby
Great ice cream shop with a huge variety of flavors and options — it was honestly hard to choose. Everything we tried was delicious and clearly high quality. The server was really nice and patient, which made the experience even better. Friendly service plus great ice cream makes this a place I’d happily come back to. Highly recommend.
… moreCharissa B
Jaylen(female) is awesome! We are not frequenters of B & J’s but the minute we walked in we were greeted with a smile and a cheerful hello! She gave us a quick education on the flavors and to make sure we would be satisfied, a sample spoon of the flavor we might like. I appreciate her taking the time and I didn’t feel rushed( and it was quite busy). Jaylen is a star and would be the reason for my return business and referrals to friends… She deserves a raise and a promotion. She is a leader!
… moreAlaina Gadson
I found this ice cream shop to be overpriced. Sure the ice cream was enjoyable but the reason I gave it 5 stars was because of the service. My husband and I went there in the evening last night after dinner. 11/6/25. We walked in and it smelled clean and it was immaculate. The beverage refrigerator well stocked, the display cases stocked in an almost artistic way. The shop was beautiful and CLEAN. Then when we had our orders taken, the gentleman was really kind. He was very professional calling us “sir” and “ma’am”. His personality was warm and he took care of his shop well. If he was the owner, you can tell he loves his shop. If he was an employee, he took great ownership over the shop and he seems to take great pride in being excellent. I don’t know how else to describe my experience very well other than to just say I was so impressed by this Ben and Jerry’s location. It was a very nice way to end our evening. The experience made the cost worth it to us.
… moreSamad Ahmed
Mike helped us really well, he’s the manager and was very kinda.
… more