Jennifer Baker
Went through the drive thru. Made the order. Whoever was taking our order just disappeared. Didn’t say anything. Then came back, took the order. Whoever is at the second window was rude when handing us our drinks. Had to pull to the 3rd window. We’re handed our food. It was fresh. Asked for straws. Oh, were out of straws. Ok. But we weren’t told that. Had to ask for straws to be told there are none. Who runs out of straws? And who is running this store? Your employess are rude and completely incompetent. ♀️ ♀️
… moreCrystal Tambunga
We were visiting from another town. I had to park for my food not expecting it to take over an hour. When I went in to ask about my order the manager last was just telling around had customers just walking in back trying to help, the shift lead looked over whelmed. One of the workers was just being so ride I asked him about my order and he said it will be done when it gets done. He was not trying to hear me say I had been parked for over an hour. Finally the over whelmed employee took my receipt and started bagging my food he threw in some cookies but the rest of the food had been sitting for a while and I was missing a spicy McChicken it was chaos.
… moreYannette Vance
The employee that took our order was having a conversation with the customers behind us. I’m not sure if they have trays because all the costumers eating in received their food in a bag, including us. The food was cold. We did get entertained with the employees yelling at each other while preparing food. Good luck if you eat here, hope the service is better.
… moreJim French
Online app ordering was convenient. Counter employee was very courteous, helpful, and efficient. My food items were carefully prepared and delicious. Thank you.
… moreIsaac Broeckelman
I placed a mobile order 10 minutes before I arrived, and then proceeded to wait another 30 minutes in the drive-thru line after I gave my mobile order number. The person taking the orders through the drive-thru was extremely rude. Apparently my food was done well before it got to me in the drive-thru, because by the time they gave it to me, it fries were cold and soggy and the sandwich was cold as well. However, I wasn’t about to have them remake it because I was afraid I would have ended up there another 30 minutes! Even though I drive through Pratt very often, I will NEVER go back to this McDonald’s.
… moreRocio Vargas
It felt a little humid inside but other than that I don’t know why the reviews are so bad. They were very helpful and nice and food was ready so fast regardless of how busy their drive thru was and their portions for the fries were good.
… moreJohn Leckner
I go here regularly but this morning the person on the headset was rude. The food was better this morning though but the headset person really spoiled the morning.
… moreAsk me Please
The staff looked like they were too young or past retirement- need to make hiring changes- they need to be smart and happy people –
… moreSue Sterling
The worst frappe I’ve ever had. Was down the road when I first tasted it. Wasn’t going back. It tasted like chemicals I ended throwing it away. Went to the next town and got one much much better was in Kansas near the border
… moreAndrew Dani
Service is quick…nice atmosphere, clean…nice location…behind sushi, left side Walmart, ride side plaza
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