XpurplenerpleX
I bought a party pack of crunchy supreme tacos and asked that the beef be swapped for black beans, and if they had told me they needed to drop more beans to complete the order I would have been happy to wait (even considering the line was already 20+ minutes) but whoever is calling shots in there made the decision to spread whatever black beans they had left across 12 tacos and bury it under a bed of lettuce. This is unacceptable and it is a direct reflection of poor management and poor training. $25.00 for 12 tacos and each taco had less than a tablespoon of black beans and very sparse toppings, I was left feeling scammed for a second time from this location this year. Customer service is unresponsive to emails and calls so I am left with no other choice but to write a review.
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Order#970151 – 7:00 pm – 12/6/25
… moreSal alvarez
I order 4 double decker tacos nit even made the rite way one has just nachos cheese in it other dont have anything in it supose have cheese and beans in the soft tortilla wrap and then the reg taco how do you forget what’s in a double decker
… morejenna ram
Everytime we go to this taco bell the food is cold and the service is not good. Today we not only waited 15 minutes inside but then got cold food and when we got to the car our order was wrong… Please do better.
… moreBrenna
How come every time I order here, it’s never right. This time, ordered the Lux craving box, but received a chicken quesadilla in a box….. the amount of money I have given Taco Bell for items I paid for but did not get is outrageous. DO BETTER. ZERO STARS.
… morekati n
I just felt compelled to write this review bc I feel bad for the staff. They are the only reason I gave 3 stars. But the company/management whomever should have way more help in there than what they have. I get people call out but you should schedule more people to accommodate for that. I think there were TWO people working the other night. The drive thru took literally an hour. A truck delivery came too. I couldn’t imagine working a parking lot full of cars in the drive thru, and a truck delivery with 2 people working. They were so nice tho. Schedule more people , the employees deserve better..
… moreKimberly New
Waited 45 minutes to an hour in drive thru. It’s not like I can just leave. We are all trapped at this point. Not sure what the hold up is but it seems like every order is taking 10 minutes plus to fill. I bet they are super understaffed.
I don’t think I’ll be back at dinner time again. I just don’t have time to be stuck in a drive thru.
… moreJon Smith
Ordered a grilled steak burrito, received a ground beef surprise. Apparently it’s no longer enough to check your bag at the drive-thru — you now need to take a test bite before pulling off. Bold new quality control strategy.
… moreJustin O
Im in the tacobell ordered on the electronic screen. We received our food after 30 minutes. They gave food to 2 different customers that ordered after us after they waited about 20 minutesand were visibly upset with the wait times too. Main complaint is i never had to wait for over 30 minutes to get a box when tacobell is not busy and I see 5 or 6 staff. They also told me girlfriend to be patient when she politely told them how long we have been waiting. Which was just communicated disrespectfully and we saw staff not doing anything. Had to come back to edit the food was good tho.
… moreKimi Wickham
Couldn’t get anyone to cancel the order due to ordering at wrong location and was told to go through the app, which its now going to take forever to get my money back. Wouldn’t recommend this location due to unfriendly staff. The order was was still wrong and location wouldn’t fix it.
… moreKEITH Q.
I really enjoyed the food. It was fresh, tasty and hot. While waiting for my order I reviewed some previous reviews and am dismayed why owners, or management, not do something about slow service? It seems to be the only complaint….. my order took 9 minutes and 50 seconds and there was only one person ahead of me.
The parking lot is a mess. Potholes and patched potholes EVERYWHERE. My nice car bottomed out the front end pulling in to the lot, and also when leaving.
THE PARKING LOT PAVEMENT IS HORRENDOUS AND REASON ENOUGH TO NEVER DRIVE MY CAR IN AGAIN.
There are much nicer places in Pace.
… more