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At Wendy’s in Knoxville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Knoxville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 4407 Western Ave, Knoxville, TN 37921
Phone: (865) 999-4639
Menu Photos
Order and Reservations
Order: Order online
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Reviews
jeniffer kinuthia
I went to Wendy on western avenue and was ordering from the diner because I wanted to so sit, but the floor was wet and nobody was bothering to dry it and no sign for caution but staff were busy doing everything else. No today I went there with 3 people( not to mention) but we neede 3 separate orders for them and couldn’t go inside with all 3 by myself but drive through was slow I waited for 10 min and when I got to order I was told to go to the 2nd window the lady said I cannot order 3 separate orders unless I order 1 and the go round again and order another one until I’m done with the 3 of them, if not I go inside which I couldn’t. I only ordered 1 meal because 1 of my people is obsessed with Wendy but I had to go to a different place to buy the rest of my people food because there’s no way I can keep making rounds to just a meal. I question her coz does it mean if I come with my family we can’t order and she said that’s the rule. I’m done with Wendy to hell.
… moreChris Jones
Y’all. Wendy’s used to be a step ahead, but everything is so expensive now even Wendy’s can’t afford to serve decent burgers, I guess… ♂️
I received this as the Dave’s Single with everything. That used to be a large burger with juices dripping. This is worse than McDonald’s and as small as a dollar burger in the 90s. This was the final straw. I will never eat corporate food again. Mom & Pops, Meat & Threes, local only..
… moreI received this as the Dave’s Single with everything. That used to be a large burger with juices dripping. This is worse than McDonald’s and as small as a dollar burger in the 90s. This was the final straw. I will never eat corporate food again. Mom & Pops, Meat & Threes, local only..
Dakota Hodges
I sat in line for 20 minutes. When I got my order taken, the cashier was very rude. When I finally got my meal, the order was wrong… literally didn’t get a single thing right?. Staff working there on November 6, 2025, need a serious evaluation. I witnessed countless people leave the line because of the poor service. Location is losing money because of the poor staffing. Avoid if possible
… moreJosh Underwood
After an impatient and aggressive address at the order board, the young gentleman running the cash register was very rude. He’d let us know that we had inconvenience to him to ask for butter for our baked potato and then aggressively address that they are out of sour cream. His attitude has been such for multiple nights now. If you get what you pay for I hope that his salary is one of miniscule amount. The rudeness of this team member has single-handedly made me decide that I would only eat Wendy’s from alternate locations from now on. If you like kind courteous service with your food and to feel like people actually appreciate their jobs I would recommend not patroning this Wendy’s.
… moreKelli Cartwright
1 star all the way around. I am utterly disgusted with the hatefulness of the employee in the drive thru window tonight 1-4-26 continuously cut me off while I was trying to order. Let my food sit on the windowsill and get cold while he took another order and practically made fun of me for how I ordered my sandwich and I was super specific and it was still wrong I’m actually appalled as a former Wendy’s employee and knowing Wendy’s standards that is not standard and call for an employee evaluation and potential loss of employment. I completely lost my appetite
… moreVon Vaughan
This is the 4th trip to this Wendy’s as it is the closest one to my residence. Every time I have visited I have gone in the lobby only to stand there and wait, with no one coming to the register. Today I got the finger from the man on the grill with “we will be right with you”. The ladies working the orders for the drive thru just looked at me without saying a word. The manager/regional manager walked by me twice and never said a word. After waiting for a good five minutes it was obvious I was not going to get waited on so I left.
Just a heads up, if you want service go to another Wendy’s.
… moreJust a heads up, if you want service go to another Wendy’s.
B M
This Wendy’s on Hardin Valley has become the best one. Especially at breakfast when I need something to eat in the mornings. The quality has been really good for the most part. Occasionally the breakfast potatoes are not hot and fresh but usually everything is great. Service is great. The staff are friendly fast and professional. It is a reliable quick place to get some food on the go. I almost always choose this location over other options in the area when I need some breakfast in the morning before class.
… morekayla
This is unfortunately becoming the worst wendy’s around knoxville, which is a shame because it used to be fantastic. The employees are either always under the influence or very rude and unprofessional. We ordered and paid for our food online, and came around midnight to pick it up. Before leaving my fiance asked the employee if he could get his Caesar dressing for his salad, which we paid extra for and she very rudely told him that she had already added it to the bag, however it was regular ranch dressing and not the cesar dressing we had paid for, so we ended up wasting extra money for dressing we never even got. Very disappointed with this wendy’s.
… moreDaniela Lela
Went to order wendy’s tonight for my family and the drive through worker who was working around 8pm on 12/12 was extremely rude and had a nasty attitude the whole time. as i was ordering our meals she kept cutting me off and asking “and what else?!?” in a really unprofessional annoyed tone. She cut us off one more time and asked “was that it?!?” in a nasty tone. when we informed her that we had 1 more meal to order the employee then decided to exclaim “ Oh My God. what else?!?!?”. when we finally got to the window to pay she handed us our first drink carrier as the drinks were about to fall out. and as we were placing it down she started handing us the second carrier while saying “here,here,here”. she then handed us our food and when we asking if that was all and how much the total was so we can pay she said “yes that all” really nasty. extremely unprofessional, may need to consider anger management classes especially as we remained calm and curtious the whole time.
… moreDEF NOT a Russian Spi
I met the District Manager, Matt today while the register was having a technical error. Matt and Kenny are amazing!
I was having a rough day, had a very bad coffee that was made for me at McDonalds, and desperately Craved a coffee. After saying briefly that I’ve had a “Not so Great Day”, Matt completely tapped into his Humanity and was Gracious enough to Have a heart. He decided to give me my Cold Brew Coffee and the 6 piece Chicken nuggets for free. So Very Sensitive!! I’m pregnant, emotional, and almost started crying in the drive thru at His Generosity. Thank you for making my Day better and being who you are. Stupendous Character.
Will be back at this Wendy’s location. Again, Thank you Matt.
… moreI was having a rough day, had a very bad coffee that was made for me at McDonalds, and desperately Craved a coffee. After saying briefly that I’ve had a “Not so Great Day”, Matt completely tapped into his Humanity and was Gracious enough to Have a heart. He decided to give me my Cold Brew Coffee and the 6 piece Chicken nuggets for free. So Very Sensitive!! I’m pregnant, emotional, and almost started crying in the drive thru at His Generosity. Thank you for making my Day better and being who you are. Stupendous Character.
Will be back at this Wendy’s location. Again, Thank you Matt.