JaKeen Fox
I try this location like once a month now because I live in Bellevue and it’s a healthier option than fast food. I always prepare myself to be disappointed because I know for a fact that they ration the food ingredients like we are living in the Great Depression. I never feel satisfied as a customer because the prices are too expensive for what I end up getting. When I’m in the store I have to argue with them to give me what I believe is a normal human portion. When I order it I already know it will be sparse. Deciding official just to never go back and start going to papillion. It’s way farther of a drive but the service and taste far exceeds the Bellevue location
… moreCaitie
If you want to pay $16 for a burrito that is 90% rice and 10% meat then this is the place for you! Not to mention they pushed back the delivery time 10 minutes so it was cold too!
… moreJackson Henning
My food was too salty. I got a bowl with my usual toppings. I avoid the salsas because of the high sodium content, however even taking that into account, my food was too salty. Chipotle would be so much healthier if they just cut back on the sodium a bit. You can very easily get up to 3000 mg of sodium at chipotle, which is well above the daily reccomended amount.
… moreMarianne McGreal
Just ordered the new Smoked Brisket Burrito, via Grub Hub for delivery, paid over $16 for it and this is the sad, sorry burrito that was received. Really?!? Can’t post the words coming mind to describe this!!! Will not be frequenting the Bellevue shop again anytime soon.
Food may be tasty (son said it was good) but they are taking advantage of delivery customers!! My mistake for being trusting in the stores product consistency and quality. Buyer beware!!
Edit:
Your customer service is less than helpful. Was told I could talk to “Pepper”. Just a bunch of premade questions. None of which addressed my problem. The issue was your product, not the delivery service!!
You didn’t want to help the customer or acknowledge that your store may have messed up with the actual product.
I was messaged it was the owner responding, I find that hard to believe. If it was my apologies. If so you can do better by your customers with the service you give.
… moreJessica T
The food was wasn’t bad, but my server was not. From my perspective, it seems like my group (5 women) was forgotten. Then, when I ordered, I pointed to the vegetarian option under the burgers, but was served the salad (after an extremely long wait). The waiter did take the salad back to replace it with a burger…..another wait while most of my group was halfway done with their food. My mom’s order was also delayed. The manager did come out and offer us free desserts, which was nice. However, we didn’t realize until after we paid and got home that we were charged for both the vegetarian salad and the burger. We also got charged extra for my mom’s soup which was supposed to be part of her pick three. Yes, we tried looking over the receipt on the table side tablet, but we didn’t catch everything. Lesson learned, next time ask for a paper receipt to verify our meal before paying……although, I am not sure if there will be a next time
… moreMatthew Adkins
– Steak Queso Burrito that was less than 5″ x 3″: $12.55
– “Large” bag of stale chips, (which is always half empty) & queso squeezed from a bag: $8.00
This isn’t a one-off. This happens often enough for me to spend time writing this review. See images for visual example of what you can expect to receive spending $20-$30 for.
… moreJacklyn Vasa
Service was terrible. Pickup of my order from my online order. Received notification that my order was ready but no bag on the online order stand. I get in line and am told to go stand by the cash counter where I was ignored for 10 mins. While all customers were served. Finally, I asked again for the name of my order where I waited again for another 5 mins. Before my order was finally brought out. If you think ordering online from this place is going to save you any time. You will be sorely mistaken. Do better, Chipotle.
… moreMitch
Spent $23.60 on an online order only to be served a completely wrong burrito bowl. I mean it wasn’t even close. Also had to wait 15 mins past my pickup time while other customers were served. I thought an online order would save me time, but I was mistaken. Didn’t even get the food I paid for. Very shameful service.
… moreJohn Potter
This place is great usually. They have a lot of real hard workers behind the counter. I get the veggie bowl and you get a ton more food by getting a bowl or salad. You can ask for extra beans and rice and veggies for no charge. Always a great experience and did tastes amazing.
In the photo I have lettuce, brown rice, black beans, mild, medium, and hot, with peppers and onions, and corn with guacamole my meal total came to $7.33 after tax
… morePhilip Lewis
Cold food and zero customer service employees are more interested in screwing around then checking food temperatures in hot table. Won’t be back again. Called phone number and got corporate office automated service. They don’t care .
… more