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Welcome to Andy’s Frozen Custard, your go-to restaurant for the best frozen custard near me! If you’re craving ice cream near me or serching best soft serve near me, look no further! Andy’s in Grapevine serves up rich, creamy frozen desserts made fresh hourly. From decadent sundaes and creamy shakes and malts, to our signature concretes, there’s something for everyone on Andy’s menu. Whether you’re looking for sweet desserts ideas after dinner, or a family friendly dessert destination, Andy’s in 76051 has you covered. Our convenient drive thru dessert option makes it easy to satisfy your cravings anytime. Planning a romantic evening? Andy’s is perfect for date night dessert ideas. Don’t miss out on some of the best frozen dessert in town.
Frozen custard sundaes, concretes & more, plus a choice of toppings (with a drive-thru window).
Address and Contact Information
Address: 1135 William D Tate Ave, Grapevine, TX 76051
Phone: (817) 527-1685
Website: https://locations.eatandys.com/ll/US/TX/Grapevine/1135-William-D-Tate-Avenue
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Andy’s Frozen Custard
Andy’s Frozen Custard is a chain of United States frozen custard stores with over 85 locations in 14 states. Company headquarters are in Springfield, …
Andy’s Frozen Custard | Grapevine TX – Facebook
Our frozen custard passed the ultimate test – approved by our wagging taste testers! We loved sharing a little sweetness with the shelter pets today in DFW!
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Reviews
David Whitley
I spend roughly 200$ per month or more at different Andy’s custard shops across dfw and I always get the exact same product, never have any issues with my order, they always give me what I want. After today I will NEVER BUY FROM THIS STORE AGAIN. My order is very simple, vanilla with peanut butter cups mixed in, in a pint. The employees just keep parroting the same thing over and over “we can’t, it’s against the rules”. If it is against the rules to take a customer’s money and give them something they ask for that you are 100% capable of doing and have the product, why in the Sam Hill would you not?
… morePerry
The frozen custard was rich, creamy, and perfectly smooth. I tried their signature turtle sundae, and it was divine—decadent caramel, hot fudge, crunchy pecans, and a generous scoop of custard, all perfectly layered. The service was friendly and quick, and the staff was happy to make recommendations. The atmosphere was casual and fun, making it a great spot for a dessert run after dinner. If you’re craving a sweet and creamy treat, Andy’s is definitely the place to go!
… moreFabo Novoa
A good place to have frozen custard just outside downtown Grapevine. They have an extensive menu with a variety of Sundaes, Shakes and Waffles. In general you can upgrade any of your choices. They also have smaller options for kids. Mind that they don’t have dine in service, only drive through and carry out.
… moreBob Kaplitz
Barrett, a young assistant manager for this Andy’s Frozen Custard in Grapevine, delivered on exceptional customer service that every customer appreciates. In fact, every business owner and CEO would love. We’ve been enjoying Andy’s for years and a member of their loyalty program. In fact, we rated this Andy’s for five stars. But today when we arrived home with our Double Double Malt with Hot Fudge and Obey Gooey Concrete Pecans, they weren’t up to par. So I called, explained the problems. Barrett said he appreciated knowing about it, apologized, and acted immediately to resolve the problem, and did even more.
When I speak on the subject of brands to MBA students and to senior leadership at companies, I remind them that a brand is really a series of stories customer tell about a product or service. Some positive, some negative. When the customer is disappointed and the manager resolves the issue, the so-called “service recovery” deepens brand loyalty. Call Barrett a “brand ambassador.” He’s a valuable asset.
How does that happen? I asked Barrett. He said corporate training. The focus on product quality, customer service and community involvement. Sounds like clever PR, perhaps. But this fellow delivered on the brand promise, erasing a brand disappointment.
PREVIOUS REVIEW
Staff is great. Welcoming us every time with a smile. The frozen custard comes in a wide variety of flavors. My favorite is vanilla custard with hot chocolate and chocolate chips in a shake thick enough to eat with a spoon. Even though the product is custard, it tastes as good as ice cream. Drive through is convenient.
… moreWhen I speak on the subject of brands to MBA students and to senior leadership at companies, I remind them that a brand is really a series of stories customer tell about a product or service. Some positive, some negative. When the customer is disappointed and the manager resolves the issue, the so-called “service recovery” deepens brand loyalty. Call Barrett a “brand ambassador.” He’s a valuable asset.
How does that happen? I asked Barrett. He said corporate training. The focus on product quality, customer service and community involvement. Sounds like clever PR, perhaps. But this fellow delivered on the brand promise, erasing a brand disappointment.
PREVIOUS REVIEW
Staff is great. Welcoming us every time with a smile. The frozen custard comes in a wide variety of flavors. My favorite is vanilla custard with hot chocolate and chocolate chips in a shake thick enough to eat with a spoon. Even though the product is custard, it tastes as good as ice cream. Drive through is convenient.
Rylin Baker
I went here a couple days ago after having an appointment and they made my day so much better! The workers were very helpful and made me the best triple chocolate with brownie! Ray, Jeremy, Taylor and McKayla are amazing!
… moreJohn B
The ice cream is great, however, on 2 separate occasions, I’ve noticed the staff here working the register, and after taking payment, they go and grab the serving cup touching the inside of the cup with their bare unwashed or ungloved hands/fingers. This is a serious hygiene issue and absolutely gross. Then I watched the guy at the register accidentally get chocolate on his finger and he smeared it on the cup. The health department needs to visit this place. This is absolutely unacceptable.
… moreLove Helianthus
Expensive but worth it. Soft and yummy!!! We tried the Jack Hammer this time, I love the cheesecake in it, the strawberry was soggy, I was expecting some fresh ones. But overall it’s yummy. I will always go back to Andy’s Frozen Custard. The lady was nice and fast. They’re always fast!
… moreArman Rezaee
One of the best frozen custards in town. They have all the great qualities a top business should possess including but not limited to:
– fast and responsive service
– drive-thru
– reasonably priced
– extensive menu
– friendly staff
– bathrooms outside of facility
– well-lit
– clean and tidy
Overall, I give them a 5-star and highly recommend them.
… more– fast and responsive service
– drive-thru
– reasonably priced
– extensive menu
– friendly staff
– bathrooms outside of facility
– well-lit
– clean and tidy
Overall, I give them a 5-star and highly recommend them.
Tiffany Christophe
Wow, what terrible service! My first time ever going. I asked for a few extra nuts/candy on top of my order as I mentioned I wanted something with a lot in before ordering and I was assured it had plenty. I get to the window and it doesn’t have much toppings and the guy in the window told me sorry they’re mixed in. I asked if I can have a few extra and he told me you can buy an extra side of nuts I asked how much comes in a side and he held out his hand and said maybe that much he’s not sure. I said I’m not sure I need a side and he said do you want it or not. I paid over $7 for a small ice cream cup that wasn’t full and barely any heath candy in it. Won’t be going back that’s for sure!
… moreJou Jou
Fantastic ice cream / custard… always a pleasure to drive by and pick up a cup. What tops it off is the quality of their staff. Thanks guys! The vibe in the evening of this place is interesting and fun.
However this branch is significantly smaller than the branch in Plano, TX.
… moreHowever this branch is significantly smaller than the branch in Plano, TX.