Jason Smith
Ordered a strawberry shake via their app. Arrived and was told only chocolate or vanilla available. Said go with chocolate. Pull around and employee tells me shake machine is down and I’ll have to go online for a refund and shut the door.
… moreLandia
Found something in my food. Will be calling corporate
… moreTiana Allen
Took them over a hr to make 2 number 1s and mozzarella sticks!!!! They move super slow! Forget your orders and keep asking over and over what you ordered like they don’t have receipts showing them what u ordered!!
… moreValecia Dickens
Food was cold having waited for the onion chips getting it after 5 at night it should have been hot off the grill. The Christmas toys made out of whitecastle boxes where an enjoyable moment
… moreCharla Leibrock
SOME employees, not all are rude, and this includes management. What I mean by this is the ones who I’m speaking about were in their phone as I came to the counter to order and the person acted like I was getting in their nerves by wanting to have them take my food order! Ridiculous!
… moreJennifer Kaye
White Castle is special. I appreciate having this chain in my city because I know they’re not everywhere, and I know people crave the sliders or are very curious about them if they’ve never tried them before.
This location in Reading does such a great job of making flavorful food served fast and with a smile. My fave White Castle in Cincinnati!! Cheers to the hard-working staff here who fill bellies and make people happy all day long ❤️
… moreErnesto Remo Rodriguez Cayro
Food, service, and atmosphere let me expand. The food delicious, those sliders with the pickles i ate 7 the fries even are decent. There’s a variety of drink options. And they make a mean mozzarella sticks. The service was outstanding, the workers were very nice fixing the napkin machine and giving me extra sauce. I felt valued and heard while building inclusive environments . Lastly but not least, the atmosphere. It was nice and quiet while they had clean tables. Evrything I could ever ask for. this location is the best White Castle I’ve ever gone to and give a shoutout and a. Raise to the staff
… moreTabitha Luikart
I come through the drive a few times a month and they have the best worker there. Her name is Mrs. Kim she is always so nice helpful always smiling and tells you to have a good day. Food is always fresh and good
… moreAndrea Garcia-Colyer
They had a couple cars I’m drivethur we sat at speaker for 15mins finally said hold on. 25 mins cars were tired of waiting and just left. So did we. Went to BK and it was so good.
… moreVicky Lane-Breaker
The store was superb in service and kindness in friendliness
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