Friendly’s

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  4.1 – 1,300 reviews   • American restaurant

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Friendly’s is a classic American restaurant and ice cream parlor that has been serving families since 1935. Known for its delicious comfort food and signature ice cream creations, Friendly’s offers a welcoming atmosphere where guests can enjoy burgers, sandwiches, melts, and a variety of breakfast options. The menu also features handcrafted sundaes, rich milkshakes, and classic ice cream flavors that have delighted generations. Whether stopping in for a meal or a sweet treat, Friendly’s provides a nostalgic dining experience perfect for families, friends, and ice cream lovers of all ages.

Informal chain serving signature ice cream treats alongside American classics like burgers & melts.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Friendly's 13413

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Reviews

Lisa
Returned today and had lunch: delicious! Love the steak sandwich. Our server was amazing!!! Dani – is great!
The place Still Needs a good scrub- maybe new flooring? The rug looks rough.

4months ago- Ice cream is always good- but I still worry about cleanliness.
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Lindsay Crowe
Food and service were great. The restaurant itself is in desperate need of a scrub down. Cobwebs, dust, layers of gunk on the walls, and black… mold? (could be dust) on the ceiling, dirty tables, booths, and sticky menus. Very kid friendly, retro and nostalgic for me but I’d venture to say the dining room hasn’t been properly cleaned in many many years. The parking lot is also a little treacherous and needs some tlc
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Basil Thomas
This demure oasis is the perfect spot for dinner at the end of a harsh unending winter day in winter new york. Just when i thought I would succumb to the elements, I was warmly welcomed into Friendly’s by Naynay. Naynay was an outstanding waitress and made my time in Utica actually worthwhile. The service was excellent and attentive. I would come here again except for the fact i hope to never be within twenty miles of utica new york again. Please see photo of my empty Buffalo chicken wrap plate. I definetly recommend it. Not too spicy at all!
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Ava Tracy
I’m not one to complain but this place was terrible. The bathrooms were gross the floors were sticky no hot water in the bathroom. The sink nozzle was about broken. Thankful they had toilet paper and paper towels. We waited over 45 minutes for our food. They were not all that busy at this time. Our waitress didn’t check on us. I was supposed to get a Buffalo wrap instead got honey mustard instead and I was not going to wait another hour to remake. We watched food get put on the counter and sit there for a while before served every time. Menus were sticky. Lemonade was gross did not taste like lemonade. The ceiling had black stuff in vents. This was absolutely disgusting.
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Jeremy Hayes
Haven’t been to this location in years. Stopped in to have lunch with my wife. We were greeted by someone immediately and seated immediately. Waitress was extremely friendly and prompt. We ordered the 9.99 lunch special, drink and half a sandwich of turkey super melt. Food came out quick and was hot. Taste was incredible also. Ordered a Reese ice for dessert. AMAZING. Bill was under 30 bucks for 2. There were many people also coming in for lunch. The atmosphere wasn’t great as the dining room looks like it hasn’t been remodeled or really cleaned in 20 years. Ceiling tiles extremely black with lint etc, crayon on walls in the booths and other gross things on the walls. Overall it was worth it as the food was good, the service amazing and just the nostalgia feeling was incredible. Worth the visit for sure and will be back.
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Carrie Lousie
Went in last night as a group of 6 (4 adults, 2 kids) we got sat at a table, waiting for a waitress to come take our drink order, no one came over. Then the lady that sat us, told the waitress that we were her table, well she went to a table of 3 that got SEATED after us. So once that happened we got up and left, we were planning on leaving a good tip, and she blew it. Like that is SUPER poor service, and just changed everything about that night so we left and went somewhere else!
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K B
Friendly’s is a classic for a reason. Had lunch today and the food was great. The service was even better. Not sure if I’m spelling her name correctly, but our server today, Nene, was an absolute delight and made all guests feel welcomed and cared for. She is quite the pro and an asset to the organization! Thanks for always having great food and even better service.
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Terry Relyea
I had the best experience today with an exceptional waitress (Nay Nay). She is outstanding and with a wonderful personality. I not only had the pleasure of having her as my waitress but also listened how she interacted with other customers. Everyone was treated with the same respect. A shout out to the GM Christine….food was excellent!! It was nice to see two workers that really seemed to enjoy their jobs ….kudos ladies.
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Nina Mills
They left the decor so we could enjoy the nostalgia… no sad beige restaurant here! And Nene is the best server ever. Excellent menu options. Fun lunch stop!
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wei
Nay-Nay was a complete sweetheart and handled our massive party of people with such grace! Loved her!! Ordered a tomato soup and grilled cheese and I can’t say the food won me over, but our server definitely did. Would return for Nay-Nay!
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